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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Meeting facility
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; British cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • The Beatles Story Museum
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, River View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(48 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(19 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed (Waterfront View)

9.6 out of 10
Exceptional
(18 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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  • Free WiFi
4.6 out of 5, Wonderful, (692)
$191 nightly
The price is $191 total
includes taxes & fees
The Municipal Hotel Liverpool - MGallery

About this property

Crowne Plaza Liverpool City Centre by IHG

4-star hotel in The Docks
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to a children's pool and an indoor pool, Crowne Plaza Liverpool City Centre by IHG provides a health club and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This business-friendly hotel also offers a sauna, a terrace, and concierge services. Onsite parking is available (surcharge).

Crowne Plaza Liverpool City Centre by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Stayed 1 night in Apr 2025

10/10 Excellent

steve

Stayed 2 nights in Apr 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff all great very helpful and polite ..great breakfast worth the money ..overall a well run and good location
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Lovely presentation of rooms. The only thing we didn’t like was that the room was too hot. Despite having air re circulation, it was sssooo hot!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Rosemarie

Stayed 1 night in Mar 2025

4/10 Poor

Damian

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Luke, Sale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make this hotel. From check-in, the executive lounge, the pool (booked a free slot) to the housekeeping. All lovely and genuinely friendly. Stayed in the White Star Suite, which had a great view and access to the lounge, one of the best lounge offerings with drinks and appitizers we've stayed in the UK. Also included some spirits served by the friendly host who you can tell loved his job looking after everyone. We will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Aileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay room clean and lovely breakfast . Staff at check in were helpful
Stayed 1 night in Apr 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay at the Crown Plaza Liverpool. We chose it because I'd stayed at another of the group hotels before and was impressed, and because it was close to where we needed to be in Liverpool and also the Isle of Man Steam Packet terminal. The staff we encountered were all excellent. Friendly, positive and helpful without exception. Our room was comfortable and equipped as you'd expect of a hotel of this standing. We ate in the restaurant one evening and also had breakfast in the hotel. The food and service were all good. There was a bit of an issue with the air conditioning in our room which meant for an uncomfortable first night. I reported this first thing the next morning and the problem was resolved within an hour. I thought this was a great response. It would be nice to have opening windows as I prefer real fresh air to air conditioning, but that seems to be pretty common in hotels these days.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well placed next to Pier Head. Staff excellent
Stayed 1 night in Mar 2025

8/10 Good

Craig

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break at the Crowne Plaza

Arrived and parked in the hotel car park with no problem, we were given a Liver Building facing room which was fabulous. Food in the restaurant was delicious and service was great. Only downside was the very cold air conditioning, even when the temperature was turned up a bit, slightly restricted dining options and had to book an hour slot in the swimming pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything but in a quiet location
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely hotel, amazing helpful staff
Stayed 2 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 3 nights in Mar 2025

10/10 Excellent

David

great hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Very bright and airy hotel Staff lovely Lunch was very nice Bedroom was too warm and no opening window Little niggle long wall mirror was inaccessible,so therefore useless Should’ve on the wardrobe inner door
Stayed 1 night in Mar 2025