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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Point of interest
Bar (on property)
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Royal Liver Building
    ‪3 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Premium Room, 1 King Bed, Club Lounge Access, River View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Club Lounge Access, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Waterfront View)

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Suite, 1 Bedroom (Liver Building View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Liver Building View)

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Liverpool City Centre by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1009)
The price is $269
per night
$323 total
includes taxes & fees
Mar 8 - Mar 9
Hotel Indigo Liverpool City Centre by IHG

About this property

Crowne Plaza Liverpool City Centre by IHG

4-star hotel in The Docks
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to a children's pool and an indoor pool, Crowne Plaza Liverpool City Centre by IHG provides a health club and a hot tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This business-friendly hotel also offers a sauna, a terrace, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Liverpool City Centre by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, amazing staff. Thanks for a great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel and excellent value for money. Lots of little extra thrown in to make that stay extra special
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I booked here. Very convenient and close to Beatles' things to do/see. Staff is very nice and attentive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service
Lovely lobby but rooms nothing special
First impressions when I walked in were good - huge lobby, smart and polite greeter at the door, friendly check-in (check-in was very quick). However, i had paid extra for a room upgrade to executive level and when i arrived at the room, struggled to see what that extra money actually paid for? Room was ok...but no different to a standard Holiday Inn room. Ive had bigger rooms in a Premier Inn to be honest. Bathroom had started to look a little dated/in need of uplift. The only difference i could see for my extra money, was that I got 2 free cans of coke and a kit-kat. However, i did get entrance to their "special lounge" in the lobby which had free drinks and some buffet food. But didnt really use that, as it was always very busy and noisy when i tried it - prefered the quiet & space of the standard lounge. Also, after a long trip, i wanted to use the pool and hot tub, but it was full of kids both times i tried. Shame, it looked nice. I probably wouldnt visit again, would try somewhere cheaper/more value for money. Lovely, friendly staff though!
Stayed 1 night in Nov 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Firstly, we stay here because of the parking. It’s not multi storey, maybe a tad cramped, but because it’s on-site, easily accessible. The staff are great, polite and professional. The hotel is about a 10 minute walk to Liverpool One which again is a huge plus, but I suppose my main issue is that unlike other similar chains, basics like a fridge in the room are not provided, I would also suggest the bathrooms are very tight with slightly fatigued fittings! . Would I stay here again, yes I would as the positives outweigh the negatives.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jean

Traveled with family
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

Stayed 2 nights in Sep 2024

10/10 Excellent

Aileen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good I keep coming back Great staff always friendly and helpful Easy parking onsite (extra cost) Great rooms Dining and bar offer good food selections Very convenient location for central Liverpool
Stayed 4 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Phill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for 2 nights, one of the reasons I chosen to stay there is because the hotel had EV chargers To my disappointment these chargers were out of order and we only find out on our second day so this was pretty disastrous as my battery was super low and had to sacrifice the rest of our Saturday stay looking for a working charger near by and to make it even worse non of the chargers near by were working so we had to get emergency charging and ruined our Saturday got home nearly at midnight shattered In this day and age these chargers should be functioning at all times, very very disappointing. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the heart of Liverpool, nice breakfast and good pool and gym.
Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent 2 day stay. Clean, very comfortable rooms. Breakfast on both days was very good with a great selection of food. Waiting staff were polite, friendly and very helpful. Unfortunately the female member of staff at the reception who booked us in and out appeared miserable and unhappy at her work! Perhaps she needs to work with the waiting staff for a while to learn more about customer service !! Overall an excellent hotel in a great location.
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service let down by items out of service
Very nice accommodation, excellent service, but let down by electric chargers being out of service (which could have been a problem) and jacuzzi being out of service all weekend. Price paid should be reflective of all things being at least fully functioning
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at the Crowne Plaza Liverpool. The staff were very helpful, welcoming and friendly. Nothing was too much trouble. The hotel was very clean ,had great facilities and lovely decor. Its within walking distance to all the attractions (bars ,pubs, museums, ferry, hop on/off buses etc) but also just out of the hustle and bustle . We will definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

vivienne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The service was ultra lardant. When we arrived our luggage was taken to our room by a delightfully friendly gentleman who continued to be super helpful throughout our stay . We had use of the lounge which provided everything that we needed
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Had a fantastic stay. The staff were amazing and couldn't do enough for us. Room was great with a river view. Breakfast was tasty and plentiful. We used the pool and felt it was a little tired but clean non the less. It certainly didn't spoil our stay. Great location for shopping and eating out
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024