Along with a restaurant, this hotel has a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available once per stay.
Heeton Concept Hotel City Centre Liverpool offers 154 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Liverpool hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.
Heeton Concept Hotel City Centre Liverpool has designated areas for smoking.
Heeton Concept Hotel City Centre Liverpool has a restaurant on site.
Offsite parking within 1 mile (GBP 18 per day); discounts available
Food and drink
A bar/lounge
A restaurant
Conveniences
24-hour front desk
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Elevator (35 inch wide door)
Grab bar near toilet (26 inches high)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
5 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Connecting rooms available
Desk
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: GBP 18 per day (5249 ft away)
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel
Heeton Concept Hotel City Centre Liverpool Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great stay, staff made an effort to put ballons on door and put card through the door for my partners birthday
Lisa
Stayed 1 night in Oct 2024
6/10 Okay
Martin
Oct 15, 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff. Horrible bed.
Staff was wonderful. Room not so much. The two twins pushed together did not completely merge, leaving a major void between them. The sheets were not tucked in well and came undone, leaving the mattress exposed.
The room itself was amazing, especially for the price. The staff helped me find places to eat. I wish I was told about some of the discounts they offer for the local museums, but I should've asked first. Overall amazing!
We spent there 3 nights. The hotel has an excellent position i.e., only a couple of meters from the Pier Head and the Docks. The room was spacious with a clean bathroom. The only complaint we had was with not very clean towels we had been given which they immediately changed after our notification.
Michal
Stayed 3 nights in Sep 2024
6/10 Okay
Sierra
Traveled with group
Sep 10, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
There was water damage on the ceiling, the tv was somewhat broken, and the strip on the bottom of the bathroom door was hanging half off. Staff was friendly and helpful. Elevator felt very unsafe and was questionable. Property often smelled like cigarette or marijuana smoke.
On arrival at the hotel we were told the air con wasn’t working but fans had been put in room and free bottled water available. It wasn’t overly warm outside so not a big deal we thought. How wrong we could be! The room was hot and, presumably for “safety”, the windows weren’t a type that could be opened even a little. The fan made little impact on the heat and was noisy so it was toss up which was the the lesser of two evils when trying to sleep.
Hotel was nice enough and location great but we couldn’t have managed a second night.
A cheap and cheerful hotel in the perfect location to explore Liverpool. The room was spacious and clean, with an excellent view of the Docks. For the price, I will definitely be back!
It was a hot day/night, and when we checked into this hotel we were told the A/C was broken and 2 big floor fans were placed in the room, which made it very awkward for 3 people to move around the room. Our room was on the 5th floor which is one of their higher floors, and heat rises...
The windows do not open and our room was a sweatbox all night... blowing hot air around. By the look of the HVAC construction work that was going on, they knew days in advance that their system was being replaced /repaired and failed to tell us beforehand (so we could cancel and make other arrangements... or at least make our own decision to stay or not).
(That said... IF the A/C had been working, it was a relatively modern, good, clean place conveniently located.)
The rooms were so hot no one could sleep and this was the same for all staying as the air conditioning is broken and they do not intend to fix it. They offer a fan but it is the least effective fan in the world. It clams to have bar but that closed and does not offer breakfast. Their was dirt everywhere.
Ideal hotel, which was great value for money and located in a great place for everything.
Just across the road from the Liver building close to the Albert Dock.
Highly recommended.
No air con, tv would not turn off, toilet seat broken, mould in shower, stained carpets, full time residents, dilapidated lift, funky smell.
Comfy bed and friendly staff.
Ashley
Stayed 2 nights in Jun 2024
6/10 Okay
Graham
Jun 18, 2024
Liked: Cleanliness, staff & service
Stayed here for two nights and was given an assessable room with a wet room. I hadn’t ordered one or need one and did tell the staff but they said it was available so I had it allocated. Room was fine and large.
Wet room was ok but of course a lower wash hand basin with no plug was the downside.
My room 501 was adjacent to the lift and I could hear that going up and down all night.
Air conditioning did not work and windows could not be opened.
Room cleaning was every three days or at end of occupation do my room didn’t get cleaned.
Kettle was too large to go under the bathroom tap so had to fill my mug up and fill
It that way.
However the room charges were very reasonable and staff were very nice.
Shame restaurant seems to be open in the evening only and only order to be taken away. Shame there was no breakfast option though loads of local places to eat,
Great location s few minutes walk to the Albert docks and 15 from Lime Street. James Street Station is literally next door to the hotel