See all properties

Dockside Aparthotel, Bw Signature Collection

3.0 star property

Choose dates to view prices

Photo gallery for Dockside Aparthotel, Bw Signature Collection

Exterior
Free WiFi, bed sheets
Reception
40-inch TV with digital channels
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$99
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
19 Keel Wharf, Liverpool, England, L3 4FN
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Place, The Beatles Story Museum
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪16 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, 1 Double Bed, Non Smoking (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower)

Free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Superior Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

Free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen (Walk-in Shower)

Free WiFi, bed sheets

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Free WiFi, bed sheets

Superior Duplex, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

Interior entrance
Staybridge Suites Liverpool by IHG
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,005 reviews
Staybridge Suites Liverpool by IHG

About this property

Dockside Aparthotel, Bw Signature Collection

3-star hotel in The Docks
This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free WiFi in public areas.
Dockside Aparthotel, Bw Signature Collection offers 48 accommodations with hair dryers. Digital television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Dockside Aparthotel, Bw Signature Collection features a front-desk safe and an elevator. Wireless Internet access is complimentary. A total renovation of this property was completed in August 2024.

Dockside Aparthotel, Bw Signature Collection is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 5:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 5:00 AM to 10:00 AM for a fee: GBP 6.95 for adults and GBP 6.95 for children

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 6.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Dockside Aparthotel, Bw Signature Collection Hotel
Dockside Aparthotel, Bw Signature Collection Liverpool
Dockside Aparthotel, Bw Signature Collection Hotel Liverpool

Dockside Aparthotel, Bw Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 63 out of 121 reviews
Rating 8 - Good. 29 out of 121 reviews
Rating 6 - Okay. 17 out of 121 reviews
Rating 4 - Poor. 11 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Katrina

Traveled with family
Liked: Room comfort

Good Location and size

Great location, view of the dock and friendly staff. The apartment itself was a good size and in good condition. The apartment was advertised as a 6 person apartment however the kitchen was not equipped for 6 people. There was no lock or latch for the bathroom which was awkward as 5 people were staying in the apartment. A few things were broken which i wouldn't expect.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous long weekend!!

Lovely clean apartment, very comfortable beds. Excellent location for convention at M&S Arena. Will definitely visit again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Traveled with family

noisy plumbing kept us awake.

Apartments are refurbish, and very basic. We had a problem with noisy plumbing keeping us awake. Great view and staff were very friendly.
Stayed 4 nights in Jul 2025

6/10 Okay

Jojo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Expectations not met

En-suite shower and bath has no hand soap, no shampoo and body wash soap, and no towel rail. The wash sink tap in the walk-in was not fixed in place firmly. There was a hand soap and shower gel but a quarter left in the bottle - requested to refill but was not never done.
Stayed 1 night in Jul 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Bill

Stayed 4 nights in Jul 2025

10/10 Excellent

Cáoila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort

Awful mattresses and subsequent lack of sleep

The mattresses were absolutely awful, as were the two fire alarms during the first night. Apartment was clean, but not when equipped and the second bedrooms window did not open. Not ideal during a heatwave. Good location for the ACC however.
Stayed 3 nights in Jun 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness

A disappointing experience

Good location near Albert Dock but no cafe or food available. Apartment spacious and reasonably well appointed but bed uncomfortable and mattress needs replacing. Quite expensive for what it was and overall a disappointing experience. I won’t stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Apartment was nice and clean but it was really noisy outside with people arguing after their night out. The fire alarm also went off 3 times and we had to evacuate each time because of guests vaping in their room
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The apartments was comfortable and larger than expected. It had basic facilities including a kettle and coffee. The block has no foyer and the reception area was tiny and functional, more what you would expect with an apartment block them with a hotel. Staff were friendly and helpful Though not always on site. When I came back to collect my case it was unsupervised and I was unable to find any staff numbers.
Stayed 3 nights in Jun 2025

6/10 Okay

Paul

Traveled with family
Liked: Property conditions & facilities

Liverpool dockside apartment

It was not like the photos advertised. It was a lot smaller.The building is not the same building in the photos this one looks very drab.The beds are awful,spongy,uncomfortable. The cleanliness was good but some areas like the window step area was dirty in both corners. The fob key wouldn't work. They only give you 1 key to the apartment which means that a family of 4 adults 2 children have to ask for access by the staff if you dplit up on a walk etc.
Stayed 1 night in Jun 2025

6/10 Okay

Janette

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has not been open long, but the furniture is already showing signs of wear so I don’t know what it will be like in a year or so. The windows were filthy outside so the view of the dock can only be experienced with the windows open.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2025

10/10 Excellent

SALLY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely apartment with view over the docks and a 5 minute walk to the best bakery ever! Staff were friendly and it was good value.
Stayed 1 night in Jun 2025

8/10 Good

Lorna

Liked: Staff & service
Disliked: Room comfort
Very friendly staff, good location and apartment size. Very poor quality mattress not comfy at all
Stayed 1 night in Jun 2025

10/10 Excellent

Helene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great experience.
Stayed 3 nights in May 2025

10/10 Excellent

jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with very friendly staff. The girls on the front desk were very helpful.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean Perfect location Friendly and helpful staff Would highly recommend
Stayed 2 nights in May 2025

8/10 Good

Devante

Stayed 1 night in May 2025

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dr Ruth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there while attending a conference. The venue was 4 minutes walk from the Exhibition Centre which was very convenient. The 1 bed apartment was spacious with a great view of the Dock and a gorgeous sunrise in the morning. The staff were very professional and accommodating. Chloe was very kind to us during our stay. We will definitely stay here again as we could cook breakfast as the kitchen was fully equipped with all one needs - electric hob, fridge with freezer compartment, microwave, toaster, kettle, crockery, etc. There grocery stores within walking distance of the Aparthotel. The only downsides were there was no gym (my son noticed this, not me😂) and there was a horrible stench when we walked into the apartment. It would be great to have signage outside the lift with directions to rooms. Otherwise, we had a fabulous stay!
Stayed 3 nights in May 2025