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DoubleTree By Hilton Hotel & Spa Liverpool

4.0 star property

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Photo gallery for DoubleTree By Hilton Hotel & Spa Liverpool

Restaurant
Bar (on property)
Indoor pool
Reception
Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
6 Sir Thomas Street, Liverpool, England, L1 6BR
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪12 min walk‬
  • The Beatles Story Museum
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Twin Beds, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Queen Beds, Non Smoking

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Presidential Suite, 1 King Bed, Non Smoking

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mezzanine)

Suite, 1 King Bed, Non Smoking (Mezzanine) | In-room safe, free WiFi, bed sheets, alarm clocks

Suite, 1 King Bed, Non Smoking (Mezzanine)

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Junior Suite, 1 King Bed, Non Smoking

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 2 Twin Beds, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

The Municipal Hotel Liverpool - MGallery

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, (562)
The price is $125
per night
$150 total
includes taxes & fees
Apr 9 - Apr 10
The Municipal Hotel Liverpool - MGallery

About this property

DoubleTree By Hilton Hotel & Spa Liverpool

4-star hotel in Liverpool City Centre
Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree By Hilton Hotel & Spa Liverpool offers 87 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, DoubleTree By Hilton Hotel & Spa Liverpool features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This luxury hotel also offers a library, tour/ticket assistance, and concierge services.

DoubleTree By Hilton Hotel & Spa Liverpool has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning.
DoubleTree By Hilton Hotel & Spa Liverpool has a restaurant on site.
Brasserie - This restaurant specializes in British cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (GBP 14 per day); discounts available

Food and drink

  • Daily full breakfast available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • The Library Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 per person
  • Offsite parking fee: GBP 14 per day (1 mi away)
  • Late check-out fee: GBP 25 (subject to availability)
  • Facilities fee: GBP 25 per person and includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee is charged per hour to access the spa.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Liverpool
DoubleTree Hotel Liverpool
Hilton DoubleTree Liverpool
Liverpool DoubleTree
DoubleTree Hilton Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel
DoubleTree By Hilton Hotel & Spa Liverpool Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel Liverpool

DoubleTree By Hilton Hotel & Spa Liverpool Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 89 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madiha

Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Traveled with partner
Great hotel very kind an helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at a lovely hotel - well recommended
Had a fantastic time and wouldn't hesitate in staying again. Staff were really friendly and helpful
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Much left to be desired
Good location but the hotel left many things to be desired. Maintenance man clearly has zero pride in their work. Very poor workmanship around the room we had. See pictures! When we arrived with small children, we went up to the 6th floor and then found we needed to climb to more flights of stairs. Extremely inconvenient with small children and large rolling bags. The hotel is also on motion censored lights. Seems like a good idea except when you’re sitting in your closet trying to go through clothes and the lights go out or sitting at the elevator waiting and the lights go out. It didn’t feel eco friendly, it just felt unsafe and annoying to open up your door to a dark hallway. Zero free water in this hotel so for that I give one star. All hotels should supply free water - so forget the hard cookie and trade for water. Gym had cups and water 2 of the 8 days we stayed and didn’t have any cleaning products out to clean off the machines when we were done. Shower was extremely small. I am a 5ft, 100lb woman and I had to turn off the rainwater shower just to wash because there was no other room without bumping my elbows or washing all the soap off immediately. Whoever designed the spacing on bathrooms, closets and rooms did poorly. Staff did not greet us upon arrival. Overall, would not stay here again.
Tile in the shower looked like it was about to fall off
Very poor workmanship
Zero pride in the work done here - sloppy
Stained carpet
Stayed 7 nights in Dec 2024

10/10 Excellent

Caitlin

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good, payment process needs improving.
Overall a good stay. Great location. There where problems with their billing process. It didnt make sense how it was done and even though you choose the 'pay at property' option they take a nights stay cost days before you even get there which is not noted when booking the stay and I was not even informed that they where going to do it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Really great quality rooms, comfortable beds and great shower! Large TV in room and breakfast fantastic quality. My only minor niggle is the bed pillows were a little small.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ian

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Business Liverpool
Charged me 2x, had to go back to receptionist to get a refund which will take 5 days! I was on teams meetings in my room and the internet was the worst I have experienced, you had to pay £25 extra for the health spa, not acceptable. I won’t be go back to this hotel!
Stayed 1 night in Dec 2024

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Richard

It is an average hotel in the city center. Easy walking to everything. Internet was slow. Paid top dollar on a LFC game night so it was not a great value but it was fine. Clean and neat.
Stayed 1 night in Nov 2024

8/10 Good

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Callum

Traveled with group
Disliked: Room comfort
Disappointing Experience
Staff were reasonably pleasant but I was very disappointed with my room. Window blind was not adjustable (the cord had been removed) meaning I couldn't get any sunlight in during the day. Also, the air conditioning unit was not working so I was stuck in an unbearably warm room, leading to a really poor night's sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, efficient
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay and the staff were very friendly and polite. Bed seemed like it slanted slightly so wasnt the best nights sleep. Also for the cost i would of expected to at least get a complimentary bottle of water. Location was also great . So overall we had a pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jak

Traveled with partner
Liked: Amenities
Everything was amazing! Except for the tv, to use netflix you needed to accept the user agreement, but the user agreement kept failing to load up.. But i still put 5 stars because everything else was amazing
Stayed 1 night in Nov 2024

4/10 Poor

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 4 nights in Oct 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Very clean. Pillows were too soft, feathery type, but loved the rest of the hotel. Will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024