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Hampton by Hilton Liverpool City Center

3.0 star property

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Photo gallery for Hampton by Hilton Liverpool City Center

Exterior
Exterior
Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View) | Desk, laptop workspace, soundproofing, iron/ironing board
Reception
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Air conditioning
  • Bar
  • Breakfast included
  • Pet friendly

Explore the area

Map
7 Hurst Street, Liverpool, England, L18DA
  • Royal Albert Dock
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪5 min walk‬
  • Liverpool ONE
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(21 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View) | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

8.6 out of 10
Excellent
(28 reviews)
  • 172 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed

8.6 out of 10
Excellent
(50 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior entrance

Staybridge Suites Liverpool by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1003)
$227 nightly
The price is $227 total
includes taxes & fees
Staybridge Suites Liverpool by IHG

About this property

Hampton by Hilton Liverpool City Center

3-star hotel in Baltic Triangle
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and a 24-hour front desk.
Hampton by Hilton Liverpool City Center offers 151 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Liverpool hotel also offers a fitness center, a vending machine, and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hampton by Hilton Liverpool City Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (56 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel Liverpool City Center
Hampton Hilton Liverpool City Center
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center
Hotel Hampton by Hilton Liverpool City Center Liverpool
Liverpool Hampton by Hilton Liverpool City Center Hotel
Hotel Hampton by Hilton Liverpool City Center
Hampton by Hilton Liverpool City Center Liverpool
Hampton Hilton Hotel
Hampton Hilton
Hampton by Hilton Liverpool City Center Hotel
Hampton by Hilton Liverpool City Center Liverpool
Hampton by Hilton Liverpool City Center Hotel Liverpool

Hampton by Hilton Liverpool City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool stay

Rooms good size, needs a bit of touch up in bathroom queen bed very noisey getting in and out.Breakfast very good selection and nice. Near to Albert docks so good area. Staff very helpful and pleasant.Would definitely stay again
Stayed 2 nights in Mar 2025

4/10 Poor

Justin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A poor place to stay

The sliding bathroom door was broken and impossible to open or close, mould in the shower, breakfast area too small, not enough tables, food poor quality and in first morning not ready at advertised time. Lift also not cleaned regularly. Overall embarrassing to think this is part of the Hilton chain of hotels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for touring round Liverpool. Lots of attractions and eating options within easy walking distance. Staff friendly and helpful. Rooms clean and comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gaurav

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Royal Albert Docks. The staff is very nice both at reception and breakfast staff. Best bit is the safe convenient parking in the basement. Room was modern and clean. Would surely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Just need to get the coffee machines working at breakfast apart from that fantastic stay!
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Woken by vacuum

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay near the Albert dock very convenient into Liverpool centre, Stayed a few times breakfast fab
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Fine, but expected better from the Hilton subbrand

I had heard great things about Liverpool and how friendly everyone was, plus I’d booked Hampton by Hilton as a slight upgrade from a more basic hotel and I was a bit disappointed. The bathroom was not spotless, the shower was broken. They fixed it, but I had to ask twice (once in the morning, once in the evening), the second day one of our ‘clean’ towels was clearly badly stained. One day the orange juice at breakfast was squash. Everything else was fine, but I had expected better.
Stayed 3 nights in Mar 2025

4/10 Poor

Charlotte

Stayed 2 nights in Mar 2025

6/10 Okay

Harriet

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just some minor niggles... the usb plugs are loose and the hair conditioner is empty, but overall a great place to stay in Liverpool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Graham

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff, clean room. T V didn't work.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Room was freezing cold asked for help regarding it 3 times just kept been told we will reboot the system heating never worked . Fire alarm going of in the middle of the night
Stayed 1 night in Feb 2025

6/10 Okay

Barbara

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Nice hotel, excellent sized rooms and breakfast. Good location
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Traveled with partner
Close to where I was visiting
Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast time was dreadful food all over the carpet, dirty tables. The hotel needs updating.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Worst Hampton by Hilton we have stayed in. Rooms dirty bedding smelt. Breakfast was carnage not enough seating area to accommodate and staff were asking people to sit upstairs or take food to rooms. Food then had to be carried up 2 flights of stairs. Limited choice of food
Stayed 2 nights in Feb 2025

8/10 Good

Sharon

Orange juice and apple juice was very watered down ! Might as well have been just water.
Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Disliked: Room comfort

Poor poor hotel

Where to start parking was over priced at £60 then hotel reception and bar area absolutely cold enter the room looked nice then when you sleep diffrent bed was so hard could not get xomfy pillows were awful at 4am in morning i was online looking for a different hotel at 8.20 no warnings but builders doing work directly abouve the room had a zoom meeting couldnt attend due to noise wasnt aware of a room on 1st floor for this food was well below par bacon all stuck together sausages looked like they had dried out hash browns hard booked for my husbands 40th birthday and got to be said the worst hotel we have stayed snd will never book again for the hampton was also told liverpool game would be on that wasnt food menu itself was very poor little choice if i hadnt have booked for 3 nights i would have left that same night
Stayed 3 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

james

Liked: Cleanliness, property conditions & facilities, room comfort

nice view of albert dock we had

the hotel in general was ok it was the fact that they had a carpark and the machine inside wasn't owned by the hotel but by a third party which that i thought was strange but however even though they did give me a discount code it charged me double payment 😉 all it had on the machine was a whattsapp number on it i treid the reception staff servel times even rang ip for the booking id which i needed to get my refund even said they would email me they didn't they wernt exactly forthcoming to help me other than the fact is the carpark people might notice it and refund the £20 back to you so if you have a car and use the carpark just be aware before you use it . the breakfast was good
Stayed 1 night in Feb 2025