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Heywood House Hotel, BW Signature Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heywood House Hotel, BW Signature Collection

Lobby
Exterior
Reception
Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk
Standard Room, 1 Double Bed, Non Smoking, Balcony | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No 11 Fenwick Street, Liverpool, England, L2 7LS
  • Liverpool ONE
    ‪2 min walk‬
  • Cavern Club
    ‪4 min walk‬
  • Royal Liver Building
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

Heywood House Hotel, BW Signature Collection

4-star hotel in Liverpool City Centre
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is available on request.
Heywood House Hotel, BW Signature Collection offers 35 air-conditioned accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets. Digital television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Heywood House Hotel, BW Signature Collection features tour/ticket assistance, concierge services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access.

Heywood House Hotel, BW Signature Collection is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 18.40 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1799
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 5.00 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 18.40 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Housekeeping is included for stays of 3 nights or more.

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool

Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 355 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

georgina

It’s not an easy one to find, no visible sign- there is one but it’s not obvious, and sat nav didn’t lead to it. Maybe mention another business across the road or something? As a landmark?
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, albeit with a strange internal layout and not the easiest to navigate inside. The location is nicely located in the city centre, with fairly close proximity to everything you mostly need.
Stayed 2 nights in Jun 2024

10/10 Excellent

timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool, large boutique room. Out door patio. Very comfortable and quiet, especially being located near dining and pubs.
Stayed 2 nights in Oct 2024

4/10 Poor

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Woken at 5am both days
Hotel was very clean, staff friendly. The mattresses were extremely firm, so much so I had back pain two days running. Major downfall was the noise. Monday and Tuesday evening so I thought it would be quiet however the refuse men were around at 5am one day followed by the street cleaning vehicles. Next day were the bottle banks being emptied at 5am, again followed by street cleaning vehicles. Lovely the streets were clean but on a short break I don’t want to be woken at that time in the morning. For this reason I would not return to this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when in Liverpool.
Stayed 4 nights in Sep 2024

4/10 Poor

Gary

Disliked: Staff & service, amenities, property conditions & facilities
The room I got given was terrible because the pub next door plays music so loud you can even sit down to relax as the bass is so loud the room vibrates. Secondly there is no overhanging bedroom light, only small lamps in the room which is really inconvenient as I couldn't see properly when I was getting ready to go out which I think it’s an absolute joke how there isn't a main light in the room, like what kind of hotel is this?? Supposed to be a 4 star one I hardly think so. Thirdly as I was checking out and I had to catch my train when I got to reception there a sign saying back in 5 minutes, I’m sorry but I have a train to catch I don’t have time to be waiting for staff members to comeback to reception so I can speak to them to check out. Overall I would never stay here again. This is probably one of the worst hotels in Liverpool that’s I’ve stayed in.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smart, convenient and comfortable hotel.
Stayed 1 night in Oct 2024

8/10 Good

Philippa

Liked: Cleanliness, room comfort
City break
Reception staff were great. Room had very comfortable bed but some lights did not work in the room. I did report to reception but fault was not rectified during 3 nightstay unfortunately. Well situated for citybreak.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. So close to the water and tours.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant, comfortable one night stay. Hotel well placed for all Liverpool has to offer.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly in the room was lovely. Great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Polly

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A lovely hotel which I'd happily go back to. Very quiet during our weekdays stay, cosy and well-equipped rooms, comfy beds, excellent bath - and a fantastic position, right in the centre of Liverpool. Walking distance to everywhere, but only a couple of minutes from the Liver building and the Tate on the riverside, the same from the main shopping street, and surrounded by bars and restaurants. Only irritation was the lift, which was small and slow - but we were happy to use stairs. Recommend Chop Chop opposite for a cheap and tasty lunch.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Reilly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Liverpool for one night, but I wish it would have been more because of this hotel! So so nice and the staff were very friendly and helpful. Everything was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Anita

Stayed 1 night in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in liverpool centre, clean room
Stayed 1 night in Aug 2024

2/10 Terrible

Mun

Stayed 1 night in Aug 2024

2/10 Terrible

Mun

Traveled with family
Disliked: Staff & service, room comfort
Avoid if you want a good night sleep
The room is literally on top of a club that doesn’t stop from 5pm till 2am so avoid at all cost. The floor was shaking from the loud music and it is very hard to sleep. Our second room is a bit higher up on the roof but the air conditioning doesn’t work at all so it was hot all night!
Stayed 2 nights in Aug 2024

10/10 Excellent

Beto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and modern look .. very quiet and comfortable beds . Breakfast was great too. I’d go back
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Excellent hotel staff so friendly and I a ideal location
Stayed 3 nights in Aug 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay for my partners 40th room with a balcony beautiful
Stayed 3 nights in Aug 2024