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Heywood House Hotel, BW Signature Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heywood House Hotel, BW Signature Collection

Lobby
Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk
Reception
Standard Room, 1 Double Bed, Non Smoking, Balcony | Room amenity
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 11 Fenwick Street, Liverpool, England, L2 7LS
  • Liverpool ONE
    2 min walk
  • Cavern Club
    4 min walk
  • Royal Liver Building
    6 min walk
  • Liverpool (LPL-John Lennon)
    33 min drive

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Restaurant
Air conditioning
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4.6 out of 5, Wonderful, (1008)
The price is $75
per night
$89 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

Heywood House Hotel, BW Signature Collection

4-star hotel in Liverpool City Centre
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is available on request.
Heywood House Hotel, BW Signature Collection offers 35 air-conditioned accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets. Digital television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Heywood House Hotel, BW Signature Collection features tour/ticket assistance, concierge services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access.

Heywood House Hotel, BW Signature Collection is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 18.40 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1799
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 5.00 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 18.40 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Housekeeping is included for stays of 3 nights or more.

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool

Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. So close to the water and tours.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant, comfortable one night stay. Hotel well placed for all Liverpool has to offer.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly in the room was lovely. Great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Polly

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A lovely hotel which I'd happily go back to. Very quiet during our weekdays stay, cosy and well-equipped rooms, comfy beds, excellent bath - and a fantastic position, right in the centre of Liverpool. Walking distance to everywhere, but only a couple of minutes from the Liver building and the Tate on the riverside, the same from the main shopping street, and surrounded by bars and restaurants. Only irritation was the lift, which was small and slow - but we were happy to use stairs. Recommend Chop Chop opposite for a cheap and tasty lunch.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Reilly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Liverpool for one night, but I wish it would have been more because of this hotel! So so nice and the staff were very friendly and helpful. Everything was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Anita

Stayed 1 night in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location in liverpool centre, clean room
Stayed 1 night in Aug 2024

2/10 Terrible

Mun

Stayed 1 night in Aug 2024

2/10 Terrible

Mun

Traveled with family
Disliked: Staff & service, room comfort
Avoid if you want a good night sleep
The room is literally on top of a club that doesn’t stop from 5pm till 2am so avoid at all cost. The floor was shaking from the loud music and it is very hard to sleep. Our second room is a bit higher up on the roof but the air conditioning doesn’t work at all so it was hot all night!
Stayed 2 nights in Aug 2024

10/10 Excellent

Beto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and modern look .. very quiet and comfortable beds . Breakfast was great too. I’d go back
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Excellent hotel staff so friendly and I a ideal location
Stayed 3 nights in Aug 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay for my partners 40th room with a balcony beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , near to all the attractions and city centre . Friendly staff , nothing is too much trouble ,they lent me a phone charger as I had left mine at home .
Stayed 1 night in Aug 2024

8/10 Good

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for city centre
Hotel was conveniently located for the city centre. Easy to find and swift check in. However, no Aircon, it wasn't working. But we didn't get told it wasn't working until we were in our room. We wasn't offered to change rooms, instead a fan was provided, a very small one, so it was a warm night, mid summer. Comfy beds though!
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Susan

Liked: Cleanliness, room comfort
The photos didnt match the room i was allocated
The room I was allocated didn't have any of the stripey colours that I saw on the hotel.com website so I didnt feel it was the same hotel! It was very bland and non descript. I was a bit disappointed as the decor didn't excite me. I think the best thing for me was that the room had a kettle so i can make my own teas as I was tired after the day walking (as i couldnt check in at 12pm). They had Twinnings brand of teas and a snack packet of biscuits. I didn't see any of the White Company products that you see on the photos (the hotel should remove these photos as I was expecting these products). There was a brand that i didnt know about in the larger bottles of soap/conditioner stuck to the wall. There wasnt any toilet roll in the bathroom so I had to ask reception to bring me one. The room was stuffy even though the window was open. The air con didnt work. I did manage to sleep most of the night despite the noise, but the noise level wasn't as bad as I anticipated. Reception was manned and the male receptionist was helpful and polite. I didn't feel like I got my money's worth. The price of hotels in liverpool seem to be on the pricer side unless you're outside the centre or have a car.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Avoid
The layout of the room was really bad nowhere to sit and do your face. The mirror in the bathroom was too far away and high up for my daughter who is just under 5ft. The noise from the bar below was unbearable until the early hours The bed was comfy and that’s about it
Stayed 1 night in Jul 2024

10/10 Excellent

L P

Traveled with group
Liked: Property conditions & facilities
City stay
Lovely hotel perfect for a city stay. Exactly as described on web site. Would definitely recommend.
Room
Skyline view
Stayed 1 night in Jun 2024