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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Interior
Desk, blackout drapes, free cribs/infant beds, free WiFi
Exterior
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
$82
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Place, The Beatles Story Museum
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪2 min walk‬
  • Place, Liverpool ONE
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(13 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(43 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(11 reviews)
  • 205 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Interior entrance
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About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel in The Docks
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 108 square feet (10 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Holiday Inn Express Albert Dock by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albert Dock Holiday Inn Express
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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Lynda

Traveled with family
Was fine for our needs. A bit more basic than I expected but fine nonetheless. Very good location
Stayed 2 nights in Jul 2025

10/10 Excellent

stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, great location
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great conference hotel

Friendly staff were very helpful when we arrived early, allowing us to store luggage in their luggage room whilst we went to our conference. This hotel is an excellent location for the conference centre - just a short walk away so you can easily pop back if you need to do some work. Room is good, I would have appreciated a little more room but I had an inverted bay window which removed space from the room. Breakfast was excellent with space for everyone, even thought the hotel was busy. Well located in the Albert Dock complex where there are plenty of options for meals. The only downsides - the ground floor entrance to access the lift to reception is cobbled so suitcases bounce around as you're coming in - a carpet across to the doors would help slightly with this. Additionally one lift was out of order for a couple of days which mean we were challenged and had to use the stairs up to the hotel which is located on the 2nd floor so you already have quite a climb just to get to the lowest floor for rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Evelyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Location of hotel was excellent for easy access to a range of amenities within a few minutes walk, the centre of Liverpool, the Ferry Terminal, the Arena and exhibition centre, Room very good, except view of Albert Dock obscured by dirty windows. Won’t pay higher amount for ‘view’ next time. Room itself was great with comfy bed, lovely easy to use shower and very quiet room (308). Definitely recommend and will come back. Breakfast straight forward, not a large selection of hot meal choice, but ‘did the job’. Staff were professional, friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

I'd be happy to go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel Baker

Stayed 2 nights in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, amenities
Sympathetic use of an old building
Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and breakfast was very good
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Liked: Cleanliness, amenities
I usually love this property and its accessibility. But this time, I was there for 6 nights, and it was kind of a nightmare. Starting around 7:15-7:30 am, doors started to SLAM on either side of the room I was in causing my door to rattle. One morning I was woken up so bad my heart was pounding severely. I looked and on each side was a cleaning person’s closet. Don’t know if they have auto shuts or they’re just used to slamming them. But it was awful. Never stay on the 4th floor facing the dock. I hate to complain and I never do, but for the money this time, it was NOT worth it.
Stayed 6 nights in Jun 2025

10/10 Excellent

Marci

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were on holiday from Canada, and this made a great spot from which to visit Liverpool. Lots of restaurants and places to visit nearby.
Stayed 3 nights in Jun 2025