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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Property entrance
Interior
Exterior
Desk, blackout drapes, free cribs/infant beds, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry
$72
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Place, Royal Albert Dock
    ‪1 min walk‬
  • Place, The Beatles Story Museum
    ‪2 min walk‬
  • Place, M&S Bank Arena
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(14 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(49 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(12 reviews)
  • 205 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Interior entrance
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About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel in The Docks
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 108 square feet (10 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Holiday Inn Express Albert Dock by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1014 reviews
Rating 8 - Good. 259 out of 1014 reviews
Rating 6 - Okay. 61 out of 1014 reviews
Rating 4 - Poor. 22 out of 1014 reviews
Rating 2 - Terrible. 14 out of 1014 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Idea spot to stay if attending m and s bank arena, which we were. Staff all lovely, they all work so hard. Room was clean, breakfast very nice. The only thing I felt could be better is the bed, it wasnt the comfiest im afraid, also the sink in the bathroom didnt drain very well. Other than that happy with our stay, thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Lovely stay very comfortable
Stayed 1 night in Sep 2025

6/10 Okay

J

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good position. Poor night due to noise

Good position for Albert Dock etc. room s little tired. Staff fine.. room very noisy due to creaking floors above when any one moved in that room. Could hear voices clearly
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to sincerely thank the check in staff for their kindness and support in organising a room at late notice when we were let down by our booking at a different unrelated hotel. We were very stressed when we arrived with kids in tow and no where to stay. They immediately calmed our nerves and sorted us out with a perfect room for the family. I would highly recommended this hotel to friends and family and will be staying here when we return to Liverpool in the future. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

8/10 Good

Wing

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were well trained and very professional Service was excellent and the breakfast was really great
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideally located for exploring Liverpool City. Breakfast was very good and substantial. Our room was basic but clean and had a nice view over the Albert Dock. Top score for us was the genuine friendliness of the hotel staff. To a person, they could not have been nicer.
Stayed 2 nights in Aug 2025

6/10 Okay

GURJAP

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirsti

Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are a credit to this hotel from the check in to the departure the stall were unbelievably helpful
Stayed 2 nights in Aug 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish breakfast was up yo 11am

Stayed 4 nights in Aug 2025

10/10 Excellent

Ricky, Sywell Road

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Beatles tour and Beatles story
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good food options close to the Holiday Inn Express all within walking distance. Room and bed very comfortable- no problems at all. A good substantial breakfast inc in the price
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucille, Birkenhead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025