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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Property entrance
Exterior
Interior
1 bedroom, desk, blackout drapes, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
$145
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • The Beatles Story Museum
    ‪2 min walk‬
  • Royal Albert Dock
    ‪2 min walk‬
  • Liverpool ONE
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(13 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(11 reviews)
  • 205 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | 1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(42 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel in The Docks
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 108 square feet (10 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Holiday Inn Express Albert Dock by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Albert Dock by IHG Hotel Liverpool

Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1010 reviews
Rating 8 - Good. 278 out of 1010 reviews
Rating 6 - Okay. 56 out of 1010 reviews
Rating 4 - Poor. 22 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff. The hotel is in a good location. The breakfast was excellent. I didn’t like the back door being locked at 11.00. We had to walk all the way round to the front of thevhotel
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Amenities
Great thanks
Stayed 1 night in May 2025

8/10 Good

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice breakfast, lovely view.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Stayed 1 night in May 2025

10/10 Excellent

Brendan

Stayed 2 nights in May 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel set in a beautifully furnished original old building maintaining all the beauty & characteristics of the property whilst still offering all the modern amenities you would expect from the hotel. The staff are all extremely friendly welcoming and helpful. They go above and beyond to ensure that you have a brilliant experience whilst staying with them. If you have any disabilities they are fantastic & very helpful & considerate towards you. I had a small accident on the last day off are stay. which i had to attend A&E for. Thus extended are stay by a few extra days but the staff were all very caring understanding and considerate towards myself and my daughter. We will definitely be staying with them every time we go to Liverpool from now on.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing people they go above and beyond to help you. I had an accident whilst i was away & the staff at the hotel were very helpful and friendly they really went all out to make are stay enjoyable and very memorable for us. We will definitely be staying with them again every time we go to Liverpool.
Stayed 3 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were polite and respectful
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool Jolly

Stayed 4 nights in May 2025

10/10 Excellent

tracey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ioved the building and cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Pamela, ST GEORGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express, Albert Dock offers cooked breakfast/hot , and is within the same building as The Beatles Story. The Magical Mystery Tour (very knowledgeable, friendly, and informative), along with City Hop on Hop off Open Top bus are approximately 3 to 5 minutes from front of Hotel. Excellent location for quiet drinks and meals along the Harbourside and around the back of Hotel around the dock. Will absolutely go again!
Stayed 5 nights in Apr 2025

8/10 Good

ALLEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, room comfort

Liverpool trip

Well the front door was bet hou had to push this big heavy door the reception was on the second floor to which I don’t like the lift so climbing many stairs . Breakfast was good but won’t be staying here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit scruffy outside but not the hotel property.
Stayed 3 nights in Apr 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to base yourself for a stay in Liverpool Friendly & helpful staff
Stayed 3 nights in Apr 2025

8/10 Good

Dwight

Traveled with family
Liked: Amenities
Need to better explain clearly the location of the parking garage, how to pay for parking with the hotel discount and anticipate the inherent ignorance of the guests of the challenges that they might encounter. There is a hidden office at the garage where a real person can assist you in paying for parking so you can bypass the machines and take advantage of the hotel voucher. Hotel staff neglected to fill me with these details until after the fact.
Stayed 1 night in Apr 2025

10/10 Excellent

Ainsley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Liverpool to stay! We loved being right on Albert dock in the heart of the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pauline

Stayed 2 nights in Apr 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place!

We had a wonderful stay, excellent location, friendly staff, clean, spacious room. Will definitely be back!
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cool property to stay in when visiting Liverpool. The building itself is historic, and you’re in one of the history-rich areas of the city. The building retains a lot of its original architecture, and the rooms have been built to preserve what’s been there as much as possible. So don’t be surprised to find the odd pole in a room or hallway. The weather was unusually warm for my stay, but opening a window helped cool the room. The bed was clean and comfortable and the room itself was spotless. Two negatives, minor, were that I found the room at night to be a little too dark in spots, even with all the lamps on; and the shower floor was a bit slippery and required extra care to prevent falls. Also note that the elevators are quite slow; taking the stairs was generally much faster. Highly recommended overall.
Stayed 4 nights in Apr 2025

10/10 Excellent

J B

Stayed 1 night in Apr 2025

8/10 Good

Francis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The checking in was easy and knowledgeable

8/10 Good

Duran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025