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Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Exterior
Desk, blackout drapes, free cribs/infant beds, free WiFi
Interior
Desk, blackout drapes, free cribs/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • The Beatles Story Museum
    ‪2 min walk‬
  • Royal Albert Dock
    ‪2 min walk‬
  • Liverpool ONE
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

  • 205 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

Staybridge Suites Liverpool by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1002)
$312 nightly
The price is $312 total
includes taxes & fees
Staybridge Suites Liverpool by IHG

About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel in The Docks
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Holiday Inn Express Albert Dock by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albert Dock Holiday Inn Express
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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great price and everything you need.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ishaq

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in Liverpool

Hotel is in an excellent location, was extremely clean and in very good decorative order. Staff were all friendly and efficient and the included buffet breakfast was extensive and regularly replenished.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The bedrooms were much too hot at night and along with the pillows being too hard made sleeping difficult.
Stayed 1 night in Feb 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel in a great location. The only downside the floors were very creaky and could be noisy.
View from room
View from room
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Godknows

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Friendly staff. Excellent breakfast options. Reasonable pricing. Love the docks
Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location right in the heart of the Albert Dock - all the sights were walkable, or on a short bus journeys ride. Buffet breakfast was incredible! So much choice and staying in the hotel with 2 children who are fussy eaters can be a nightmare but there was something for everyone - pancakes with fruit and Nutella was a definite win! Rooms were big and comfortable - only thing was the bed was a bit too soft but that’s only personal opinion. Amazing view of the Dock and Liver building and staff were so friendly and helpful, would definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthea

Stayed 1 night in Feb 2025

10/10 Excellent

Stoyno

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for long or short holidays. Comfortable beds. Many attractions, ships and restaurants nearby.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very close but also Liverpool is very pricey
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines weekend away

This is our fifth stay in The Holiday Inn Express at Liverpool Albert Dock. We book so often as we always have an excellent experience. The location is fabulous and the hotel itself is a beautifully renovated original dock building with all it’s original character. The staff are and have always been helpful, friendly and informative. Particularly Tasha on Reception. The room was comfortable, cosy and immaculately clean. The fact that we were given an upgrade at no extra cost made our Valentines stay all the more special. We had a fantastic view of the Albert Dock, the River Mersey and the very magestic Liver Building. The complimentary breakfast had a great number of food options to meet all tastes. The hot buffet was regularly refreshed so that everyone who wanted could have a hot, tasty breakfast. Food items were labelled noting if they did not contain gluten which is very important for myself as I am gluten intolerant and often struggle when eating out. To summarise, this hotel is a fantastic base to sample all that the vibrant, lively and cultured city of Liverpool has to offer and explore. We will certainly be booking to continue our adventures in Luverpool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Stayed 1 night in Feb 2025

6/10 Okay

Paul, BRIELLE

Liked: Cleanliness, staff & service
I have stayed here many times and always come back Staff are friendly and I like the building and proximity to the waterfront Bathrooms are beginning to show their age and we had a funky heating system that was extremely noisy as radiators kicked on and off. But next time I am In the city will probably revisit

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to hotel when in Liverpool. Clean, great breakfast options, bar, friendly staff. Will aim to get a room overlooking the internal dock next time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool visit

First Visit to Liverpool. The hotel was in a great location and was lovely ⭐️😃
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great venue, clean, well organised and friendly. Good location for drink and food. Breakfast is good. Fully recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

LIAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever in best hotel

Well it was nice and lovely staying in holiday inn the location amazing with too many beautiful views around tha hotel the staff been nice and kind breakfast omg was really fresh and testy l raccomand it to everyone
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At checkin we were given the wrong room. Reception seemed a bit chaotic tbh. Staff rectified our room and gave us a free drink. So all ok in the end but not a smooth check in.
Stayed 1 night in Feb 2025