Holiday Inn Express Albert Dock by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Exterior
Desk, blackout drapes, free cribs/infant beds, free WiFi
Desk, blackout drapes, free cribs/infant beds, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Royal Albert Dock
    ‪1 min walk‬
  • The Beatles Story Museum
    ‪2 min walk‬
  • M&S Bank Arena
    ‪2 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds (Albert Dock View, Free Hot Breakfast)

  • 205 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Standard Room (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Albert Dock by IHG

3-star hotel in The Docks
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 108 square feet (10 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Holiday Inn Express Albert Dock by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the docks
Check in was good and quick with no issues. Our room was a spacious twin room with a good view. Breakfast was good. Staff were friendly and helpful. Everything was good except my only complaint is that the room lighting is not sufficient. The room felt dark, even with all of the lights on. There is no overhead main light and although i love the brickwork in the room as it adds to the character, it does make the room feel even darker.
Stayed 1 night in Nov 2024

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Very secure entry system. Excellent condition. Convent to shopping and restaurants. Food serviced for breakfast was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne, Darwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel and close to the places I went and all in walking distance
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, directly facing the M S Arena. Very convenient for Liverpool One and the rest of the shops in the city centre. There is a bus from the airport which drops you off at the docks. You can get a return bus at Liverpool One bus centre. It’s £2 for each journey. Friendly staff who go out of their way to help you. I would definitely stay at this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you want to immerse yourself in the tourist culture. Stone throw away from the hop on hop off bus, Shopping in the downtown core area, And of course, the Riverside docks
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Traveled with group
Stayed 1 night in Oct 2024

8/10 Good

Ruth K

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
I was surprised by there was no one at the door to help with suitcases. I arrived at the hotel to find a very tight space for temporary parking to unload my cases. Since I was travelling alone, I had no one giving me a hand to keep the door open to take them into the building. Then I realised that the reception was not at ground floor, but I had to take all the bags and cases by myself and walked through a double doors, again with difficulties, so I could take the lift upstairs to check in. A very kind lady took a pity of me and gave me a hand. It was not a good experience for checking in. Once checked in, everything was fine. The hotel itself does not provide any parking so you have to sort yourself out if you have a car. The room was clean and staff was helpful at breakfast. The stay was okay but probably won’t be my first choice accommodation if I go to Liverpool again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Akaash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service from staff. very clean and well maintained
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Docklands hotel
Nice hotel in an ideal location for the exhibition centre
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Stayed 2 nights in Sep 2024

10/10 Excellent

Gill

Traveled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Great location, staff were great and friendly. Only thing I would recommend is they get rid of some beds, ours were extremely soft and sunken in
Stayed 3 nights in Oct 2024

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Soundproofing was not good, so we were moved. However the noise of the wind was dreadful through the night. We discovered a broken outdoor windoor door pane in the morning. You need a quiet night’s sleep when you have a long drive ahead of you. Excellent location.
Stayed 1 night in Oct 2024

8/10 Good

Hubert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Louise

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a break
Not really much to say the room was spacious, great view of albert dock ,bed was comfy and everywhere was very clean , bathroom and shower fantastic..staff were very helpful in all ways 《allthou the cleaner said something to my wife as she entered the toilet she was cleaning》..the overall experiance was excellent Breakfast had a great variety of cereal ,fruit , pancakes ,full english aswell which was lovely
Stayed 1 night in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for visiting Liverpool.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Oran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location location location
Stayed 1 night in Oct 2024

8/10 Good

Chimaobi

Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Spotlessly clean, decent-sized rooms, excellent showers. The building is an old warehouse, with many original and interesting features. So much nicer than a modern concrete "blockhouse". Every member of staff was welcoming, friendly and helpful. 10/10 for everyone my colleagues and I met during our short stay.
Stayed 1 night in Sep 2024