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Hope Street Hotel

4.0 star property

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Photo gallery for Hope Street Hotel

Sauna, steam room, hot stone massages, deep-tissue massages
Sauna, steam room, hot stone massages, deep-tissue massages
View from property
Sauna, steam room, hot stone massages, deep-tissue massages
Deluxe King Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Gym
  • Room service

Explore the area

Map
40 Hope Street, Liverpool, England, L1 9DA
  • Liverpool ONE
    ‪11 min walk‬
  • Royal Albert Dock
    ‪18 min walk‬
  • The Beatles Story Museum
    ‪19 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite

Corner Suite | Premium bedding, in-room safe, desk, blackout drapes

Corner Suite

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, blackout drapes

King Room

9.2 out of 10
Wonderful
(23 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Room

Studio Room | Premium bedding, in-room safe, desk, blackout drapes

Studio Room

8.2 out of 10
Very good
(10 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lounge Suite

Lounge Suite | Premium bedding, in-room safe, desk, blackout drapes

Lounge Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Room

8.8 out of 10
Excellent
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

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  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (687)
$162 nightly
The price is $162 total
includes taxes & fees
The Municipal Hotel Liverpool - MGallery

About this property

Hope Street Hotel

4-star hotel in Knowledge Quarter
This smoke-free hotel features 2 restaurants, a full-service spa, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
Hope Street Hotel offers 149 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hope Street Hotel features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities.

Hope Street Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The London Carriage Works - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
1931 - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Lao, Latvian, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • 1,931
  • The London Carriage Works

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • 581 square feet of conference space
  • Business center
  • Computer station

Full-service spa

  • 7 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 15 per day (984 ft away)
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Pool fee: GBP 55 per day
  • Spa fee: GBP 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hope Street Hotel
Hope Street Hotel Liverpool
Hope Street Liverpool
Hotel Hope Street
Hope Street Hotel Hotel
Hope Street Hotel Liverpool
Hope Street Hotel Hotel Liverpool

Hope Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Great location

Lovely hotel. Great location. Our stay was spoiled by the fact that guests have to pay £45 each to use the pool/sauna for 2 hours.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and a great location
Stayed 1 night in Mar 2025

10/10 Excellent

clare

Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Liked: Staff & service

A drop off in satisfaction.

Wardrobe door was very difficult to open. Durex lubricant found in safe. Hair found on bath on arrival. No info provided on car parking. I have stayed at this hotel many, many times and was advised to park at the cathedral in the past. I parked there this time but there is now a three day limit and I stayed there longer than that. I am awaiting the penalty charge.
Stayed 3 nights in Mar 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Enjoyable stay ; the staff make this hotel with their attentive and helpful approach. My room and bed were comfortable and warm. There were issues with the shower ( too hot ) which were sorted out by staff. Had dinner and breakfast - both good, tasty food. I was disappointed not to be able to have a swim as part of my stay at the hotel. The website i booked on tells potential customers that there is a charge for breakfast but does not say that there is a charge to use the pool / spa. Thank you for a pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Amenities
Wonderful as ever!
Stayed 1 night in Mar 2025

8/10 Good

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel perfect location All staff so approachable and friendly I booked a standard room which was at no fault except the shower was accessible over the bath. If you want a walk in shower you need to book the room above ie a deluxe. My only criticism is you couldn’t access the pool or sauna in the spa without paying, even though I was a paying guest and the charge was steep at £55. I have stayed at many hotels of this level and above where you could access the spa for use of pool and sauna etc for free , disappointed!
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 1 night in Mar 2025

10/10 Excellent

Amjad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Excellent. Lovely hotel in a great location. Staff extremely friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our requirements
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Amenities
Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
It’s definitely past its best unfortunately, the management need to decide whether it’s a day spa or a hotel. Staff are lovely and very professional.
Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Traveled with partner
Great position for theatre and nice bars.
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and acommondating staff, nothing was to much for them. Good size room and although we were early our room was ready for us. So made up with the hotel, we left chocolates as a thank you. We definitely will be back!
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

10/10 Excellent

Alexander, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, smooth and efficient check-in, room was spotless and very comfortable, great breakfast and customer service. Highly recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
We got a great deal in this beautiful hotel with wonderful, friendly service. Highly recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jurgen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel, great location. Would definitely stay there again.
Stayed 4 nights in Feb 2025