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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Enjoy a sophisticated social experience at our bar, featuring a curved countertop, leather stools, and a selection of spirits and wines.
Hotel Indigo offers a classic urban retreat with a prominent entrance and modern design.
Relax in our garden patio surrounded by lush greenery and historic city views.
Contemporary seating area with a cabinet, armchair, and unique mirror.
Welcome to our lobby, featuring a reception desk with a well-organized filing system and a comfortable seating area with a leather chair and potted plant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
10 Chapel Street, Liverpool, England, L3 9AG
  • Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪9 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Room amenity

Standard Room, 1 Double Bed (Stocked Minibar)

9.6 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(42 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 2 Twin Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(84 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Indigo Liverpool City Centre by IHG

4-star hotel in Liverpool City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Liverpool City Centre by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Marco Pierre White - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1010 reviews
Rating 8 - Good. 260 out of 1010 reviews
Rating 6 - Okay. 56 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 16 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Traveled with group
Liked: Cleanliness, staff & service
Handy location for our trip, it was clean & quiet , staff all lovely. Room was small & dark the complimentary mini bar snacks consisted of 1 bag of crisps & 1 packet of biscuits over the 2 night stay,There was just one toweling robe in the bathroom. ( it was a double room TWO people & TWO nights). The duvet cover was a king size & duvet was double so one of us was cold! We feel the cost of the room very overpriced. wouldnt stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Elody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were so helpful and always friendly, the hotel was really clean and the food was delicious
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel and staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel fantastic location

Great stay in a fantastic location for all amenities. Friendly staff. Free mini bar in room and an iron and ironing board. Bit noisy at 5.30am for 30mins in the room 123. I stayed in due to barrels been delivered my fiends never heard a thing in their rooms. Breakfast fantastic and great choice of hot and continental food. Would definitely stay but ask for a room not near loading area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

Stayed 2 nights in Mar 2025

8/10 Good

David

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all.

Great fast check in. Clean room, but the shower room needs some maintenance. Toilet doesn’t stop filling unless you flush quickly again. Cracked and broken floor tiles in the bathroom - unhygienic.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t beat this hotel

Great friendly check in, very clean and comfortable. The mini bar had Items missing but very quick to rectify. Would definitely recommend this hotel. It would be our first choice definitely
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Hotel to Stay in Lovely Liverpool

We stayed 2 nights in the hotel, the room was a decent size, the bathroom was also a decent size, with a waterfall shower, the water was hot, shampoo, conditioner body/hand wash & body lotion were provided. The breakfast was continental & cooked if you wanted it. The staff were exceedingly friendly & nothing was too much trouble. The Liverbird Building & Royal Albert Dock are about a 10 minute walk away.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Excellent stay great location, staff on reception really helpful and efficient
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Liverpool

We received a warm welcome or arrival and departure. The hotel is in a great location. The decor is modern and our room was comfortable and clean. Would definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bed room window had no handle so couldn’t open it, air con kept going back to preset temperature so room was too hot most of the time. Apart from the temperature issue the room was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was almost perfect. I wasn’t fussy about the mattress.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Liverpool

IHG Hotels are always our first choice for journeys. The hotel indigo is situated in a nice part of town, close to the sights of the city and the dock but just set back a couple of streets in a quiet area away from noise of traffic, pubs and clubs, You are greeted by a nice reception area which is inviting after a long journey. After a quick check in you are up to your room and the first thing that hits you as you walk in is how clean the room was. The room was a good size for our stay with all the amenities you could wish for including a hairdryer, tea making facilities and even an iron. The bathroom was exceptionally clean with a rain shower head that was lovely and warm, the hospitality soaps and shower gel was very good quality. The bed was very comfortable and we had a good nights sleep. Not really a problem but our room didn’t really have a view and lacked natural light coming through the small window but that was just were the room was situated and didn’t really bother us. The breakfast is exceptional. The full English was of top quality and the staff were very helpful and nice. All in all hotel indigo did not let us down and as usual IHG hotels gave us a great experience which we have grown too expect….thankyou
Stayed 3 nights in Mar 2025

10/10 Excellent

Helena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Judith

Business traveler
Liked: Cleanliness

Hotel indigo Liverpool

It’s got a nice bar/reception and okay dining room. The rooms have everything you need but Are well used and need a bit of a refurb for a 4*hotel. Okay but nothing to write home about
Stayed 1 night in Mar 2025