Hotel Indigo Liverpool City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Liverpool City Centre, an IHG Hotel

Breakfast, lunch and dinner served
Reception
Exterior
Hypo-allergenic bedding, free minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
10 Chapel Street, Liverpool, England, L3 9AG
  • Royal Liver Building
    5 min walk
  • Liverpool ONE
    6 min walk
  • Liverpool Pier Head Ferry Terminal
    6 min walk
  • Liverpool (LPL-John Lennon)
    34 min drive

Room options

Standard Room, 1 Double Bed (Stocked Minibar)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Indigo Liverpool City Centre, an IHG Hotel

4-star hotel in Liverpool City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and dry cleaning.
Hotel Indigo Liverpool City Centre, an IHG Hotel offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Liverpool City Centre, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Marco Pierre White - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge - This cocktail bar serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Liverpool
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel Liverpool

Hotel Indigo Liverpool City Centre, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1013 reviews" "
Rating 8 - Good. 254 out of 1013 reviews" "
Rating 6 - Okay. 56 out of 1013 reviews" "
Rating 4 - Poor. 24 out of 1013 reviews" "
Rating 2 - Terrible. 12 out of 1013 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticked all the boxes TV was abit dodgey but mainly didn't use it ,shower was unusual
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynn

Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Traveled with family
Liked: Property conditions & facilities, room comfort
Hotel Indigo Liverpool
Fantastic hotel in every way. Cannot fault it. Would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indigo Liverpool - Fantastic
When you enter the hotel the smell is just so fresh! Never experienced that before it’s just lovely!!! Danielle on reception was friendly and welcoming. Room was lovely, spotlessly clean and the beds were comfortable and the pillows were fab!! Really cannot fault Hotel Indigo I would highly recommend and I would defo purely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant with good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alannah

Stayed 1 night in Jun 2024

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Great Location, lovely clean spacious room and a great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Siana

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Stayed 2 nights in Aug 2024

10/10 Excellent

Isn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Tracey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is modern with very effective air conditioning. Beds are comfortable and room clean. Breakfast excellent. Downsides were being told at check-in that we had to pay extra for breakfast as I hadn’t included it in the booking when I did, then telling me they hadn’t taken a swipe of my card when they did, before blaming the confusion on me booking during the Microsoft outage (I had booked days before this)! Also, having to ask a total of three times for an extra pillow and a refill of the hand and body lotion in the bathroom. There seemed to be disconnect between reception staff and housekeeping. The discussion about extra charges necessitated providing proof and involving Expedia (who were brilliant). Unfortunately, this combined with a slow response to simple requests put a damper on the holiday. We considered seeking another hotel at one point as we felt uncomfortable and annoyed about it. For those reasons I wouldn’t stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Great location Walking distance to docks, Liverpool One, restaurants and bars Nice clean room with hairdryer. Fridge with complementary bottled water,cans of pop. Coffee and tea facilities with crisps and biscuits Lovely cooked breakfast Reasonably priced
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Liverpool
Overall had a great time, loved Liverpool! The hotel was nice but not outstanding. Party of 5 and all put on different floors. I made the whole booking together and give names of people in the rooms as requested, so wasn’t happy about that and hotel full so couldn’t move. Rooms not well stocked…tea, coffee, biscuits etc. But overall an enjoyable stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, room a bit small, but still comfortable!
Stayed 3 nights in Aug 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location, very friendly staff, great breakfast. Very good value for money.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning!! Room was gorgeous, staff were the loveliest people. Just perfect. Absolutely loved our stay and will be returning!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel,clean and friendly staff Highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The hotel is beautiful. Very clean and modern. The room was immaculate and spacious. Staff were very friendly and helpful and the hotel was situated perfectly for access to the docks and city centre. Will definitely be staying again.
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel near to attractions
Stayed 2 nights in Aug 2024

8/10 Good

Jenifer

Stayed 2 nights in Jul 2024