Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Front of property
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
27 Wapping, Liverpool, England, L1 8LY
  • Royal Albert Dock
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Merseyside Maritime Museum
    ‪6 min walk‬
  • Manchester (MAN)
    ‪42 min drive‬

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

3-star hotel in Baltic Triangle
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Change of towels is available on request.
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations with irons/ironing boards. Satellite television is provided.

Bathrooms include showers. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Languages

English, French, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 452 out of 1005 reviews
Rating 8 - Good. 336 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jenni

Traveled with partner
Liked: Amenities
We were not given tea and coffe items for day two and the bins were mot emptied and used tea and coffee items were left on tray after we had requested the room to be cleaned
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool Layover
A short but amazing stay. Spacious room and bathroom! Within walking distance to main attractions. The tastiest breakfast each morning and staff were so friendly and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service
It was ok.
Stayed 4 nights in Sep 2024

6/10 Okay

Joan

Disliked: Cleanliness
room cleaning not good - towels changed but the shower was dirty .
Stayed 2 nights in Nov 2024

8/10 Good

Szilvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Daniel

Liverpool's quality hotel at bargain price.
Friendly welcome on arrival. Excellent location for conference at the Albert dock. Room spacious,clean soft towels and extra pillows provided if required,plus a blanket. Good quality tea and coffee provided. Easy walk into the main city. Booking again soon for a short break.
Stayed 1 night in Oct 2024

6/10 Okay

Karl

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Slow check-in. No towels in the room when we arrived. Hair in the tea and coffee station. Also no sheet on the mattress only on the topper which barely covered it
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty everywhere - like properly dirty. Rooms were tiny, I ended up leaving a night early - couldn’t cope with the smell (possibly the carpet in the room) and the bed was the most uncomfortable bed I’ve ever slept in. Hotel was noisy at night - even people just walking down the corridors the floor seemed to bounce and vibrate with every movement. Staff didn’t seem engaged with anything, just interested in their friends and their phones. 0/10 would not recommend and would not stay again.
Stayed 3 nights in Nov 2024

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service
Have to say very the staff was friendly and helpful, The hotel was clean. Didn't try the food, ate out all the time. The hotel itself needs to be updated. There are better hotels in the area, that I will be trying out on my next visit to Liverpool.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool stay
Well located hotel, close to the shop's and waterfront, staff very efficient and friendly Archie our dog loved the attention
Stayed 1 night in Nov 2024

8/10 Good

David, Brighouse

Traveled with partner
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building works next to hotel , car parking in short supply but location is fantastic
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minuite to stay. From Peterborough ordered suitcases and Liverpool only had. Stayed here in lockdown, included breakfast which was lovely. Value for money, across the road from Albert dick. 1 minuite away from Liverpool one shopping. Wow 3 shopping centres under 1 roof. The best I’ve seen so far. Other half Liverpool supporter so coming here amazing. People friendly. Hotel recommended.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Bed and Shower fine, shame about the rest..
A good location and supposedly parking, although with contractors working on a building behind the hotel, many of them were using the hotel spaces so it was difficult to find a space. I wasn't very well and could have used a comfortable lounge to rest in but there wasn't one and the chairs in the room were much too uncomfortable. It's probably a great hotel for sleeping in but other services could be improved.
Stayed 4 nights in Oct 2024

8/10 Good

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Louise

Fine for a short stay as the location is great for the city centre. The room we had was very small which is ok when you're just using it as a base but if you will be spending a lot of time in your room and like a certain level of comfort, I'd look elsewhere.

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Perfect location and great value for a few days in Liverpool.
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024