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Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Bar (on property)
Exterior
Restaurant
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Pet friendly
$58
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
27 Wapping, Liverpool, England, L1 8LY
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Place, The Beatles Story Museum
    ‪4 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Airport, Manchester (MAN)
    ‪50 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Double Bed

8.2 out of 10
Very good
(97 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Twin Room, 2 Twin Beds

7.8 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Front of property
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
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About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

3-star hotel in Baltic Triangle
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Change of towels is available on request.
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations with irons/ironing boards. Satellite television is provided.

Bathrooms include showers. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Reviews

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

6/10 Okay

Iain

Liked: Staff & service, room comfort
Disliked: Cleanliness
The stay was fine the reception kept us waiting untill dead on 3pm to check in even though some other people clearly were allowed to check in between 2.30 and 3, we watched while we sat waiting no need I didn’t get her name but she was so abrupt and miserable it would have put us off coming back only we have stayed before without any issues. The room was basic but clean for one night it’s all that’s needed but the shower could have done with a good clean in fact I went around the door and the seals in the shower tray with a cloth and cleaned it before my partner saw it she would have flipped the cloth was dirty and black when I was done not good enough really. I’m not one for complaining and I wouldn’t normally say anything but I was sent this to fill in
Stayed 1 night in Aug 2025

8/10 Good

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Staff were helpful and location great for the city center
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
i arrived not prebooked asked for price £150 plus but booked online for £88 and had to pay £10 parking on departure i was asked to pay £2.60 hotel tax not a problem but wish they asked me to pay when i first paid also no aircon so room was like a green house sorry guys i wouldnt recommend staff were un professional at times or simply over worked
Stayed 1 night in Aug 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service

Ok...could have been better.

Management requested room type change less than 24 hours before checking in. No incentive to do so provided. Whilst checking in given wrong type of key so couldnt enter room, went back to reception and received correct key. On entering room, maintenance man present dealing with a minor issue, asked to return to the room later. Decor dated and rooms look tired. Bathroom door swollen and wouldn't shut properly. Staff pleasant enough and hotel in a good location, breakfast was nice but not many options available.
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Liverpool

Comfortable rooms, friendly, helpful staff, let down by limited choice at breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location , and good food.
Stayed 3 nights in Aug 2025

6/10 Okay

Jo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Although the staff, especially Lewis were absolutely brilliant and couldn’t do enough for me, I found the bed extremely uncomfortable, a two inch mattress topper on an unbearably hard mattress, as someone who suffers from severe joint pain I wouldn’t recommend the beds to anyone and maybe more sound proofing I had to move rooms because it sounded like I had a herd of elephants above me
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Yet again

Another great 2nights stay at IBIS DOCKLAND LIVERPOOL . Our regular visit to see friends always gets us booking at this hotel ..great location to Dockland,museum .Liverpool One ,lime street or even National express coach station
Stayed 2 nights in Jul 2025

4/10 Poor

Barbara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Convenient for Albert dock. The staff were unhelpful. I walk with a stick which was obvious but given a tiny room as far from the lift as you could go at the end of two long corridors.the barriers in & out of the car park never worked properly & we had to call staff everytime to open them. Very, very disappointed. Would not recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Location

Great stay in a great location. Enjoyable breakfast with great choice. Very helpful staff and very affordable. Would highly recommend this hotel for a stay in Liverpool, within walking distance of the heart of the city.
Stayed 1 night in Aug 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly front desk staff - checking me in at 11.00 as the room was available, which made all the difference.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. The location was brilliant. It’s just across the road from the Albert dock and took only between 5-10 minutes to walk into Liverpool one. Breakfast was great with lots of choice. Rooms were quiet, could only hear people shutting their doors. Couldn’t hear any noise from neighbours. Our only negative point was the beds are so uncomfortable. It was like sleeping on a brick wall
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Stayed 1 night in Jul 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. Room clean but very very small. Easy check in and reception staff are lovely and helpful. In walking distance of Liverpool one and Albert Dock. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit run down regarding hallways and rooms. But was ok for what I needed
Stayed 3 nights in Jul 2025

4/10 Poor

Anthony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

I've stayed here before. It is very basic. Terrible breakfast. Good parking. Room is OK but you don't want to spend time in the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an overnight stay

Perfect for overnight stay. Return to this hotel as great value and parking available on site.
Stayed 1 night in Jul 2025

8/10 Good

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue we had was the room keys not always working had to get them sorted out a few times
Stayed 3 nights in Jul 2025

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wee gem in heart of Liverpool

Stayed 1 night in Jul 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025