8/10 Good
Wendell
Aug 28, 2024
Liked: Cleanliness, staff & service
It was in the tourist district of Liverpool. Tourbuses were a block away. The hotel was next door to a big entertainment arena and large Ferris Wheel. It was safe to walk around the whole area . Plenty of dining opportunities in the area that are walking distance .
As far as the hotel , I did have several issues : 1) the heating and air control in the room was not working and I was there and I was there 6 nights and apparently it could not be repaired during that time (?) . 2) I went to the bar & grill on the ground floor two occasions to get food at 9:00 pm and again at 7:30 pm . The first time there I was never approached by a waiter and after inquiring 30 minutes later , I was informed that it was too late to order anything since it was now 9:30 pm . The second time , I decided to order my meal at the bar ( and paid for it ) at 7:30 pm . After not getting served over 60 minutes later , I went back up to the bar and was told that the kitchen did not see my order .At that point , I cancelled my order and received a refund and vowed never to go there again .
Wendell
Stayed 6 nights in Aug 2024