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Leonardo Hotel Liverpool

4.0 star property

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Photo gallery for Leonardo Hotel Liverpool

Bar (on property)
Lobby
Bar (on property)
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
$83
includes taxes & fees
Feb 16 - Feb 17

Explore the area

View in a map
No. 31 Keel Wharf, Liverpool, England, L3 4FN
  • Place, M&S Bank Arena
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪2 min walk‬
  • Place, The Beatles Story Museum
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Double Room

8.6 out of 10
Excellent
(44 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Triple Room

8.6 out of 10
Excellent
(58 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Multiple Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Twin Room, Multiple Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Executive Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free rollaway beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free rollaway beds

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Family Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Leonardo Hotel Liverpool

4-star hotel in The Docks
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Leonardo Hotel Liverpool offers 310 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities.

Leonardo Hotel Liverpool is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - Onsite restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 18 per day (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Liverpool
Jurys Inn Liverpool
Jurys Liverpool
Liverpool Inn
Liverpool Jurys Inn
Jurys Hotel Liverpool

Leonardo Hotel Liverpool Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1015 reviews
Rating 8 - Good. 298 out of 1015 reviews
Rating 6 - Okay. 121 out of 1015 reviews
Rating 4 - Poor. 39 out of 1015 reviews
Rating 2 - Terrible. 32 out of 1015 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Adam

Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely 2 day stay, staff were professional and helpful. Hotel was very busy but always seen quickly. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Clean room, great sleep, great location
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was plenty of choices of drinks. Slightly overpriced to be honest but seems the norm these days. The service at rhe bar was well conducted with no one served out of turn. The choices for breakfast was again well provides for most tastes and all the staff were pleasant and helful throughout our short stay. The room we stayed in was clean and tidy with a generous supply of beverages provided. The only slight problem was the tissues supplied in the bathroom ran out though it was as we were getting ready to leave. It was a lovely hotel to stay at and as we were seeing a show at the arena across the road the exit from the ground floor onto the concourse facing the venue was excellent considering the windy weather.
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Stayed 1 night in Oct 2025

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find another hotel.

Food was good along with the service from the bar/kitchen staff. Reception staff rude and incompetent. Bar was very busy after a show we watched, attempted to use the self service shop to buy drinks but the check out didn't work. Directed to two different tills to make the purchase but was ignored by staff. Rooms where dated, stains on the carpets and mold in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for one night to see Busted & Mcfly. Our room was perfectly sized, extremely clean, and had amazing water temperature and pressure. The staff was super helpful and friendly and even remembered us the next day. It was our first time in Liverpool and we're from Orlando, Florida in the states. We would definitely stay here again and hope to in the future!!
Stayed 1 night in Oct 2025

6/10 Okay

Luke

Traveled with partner
Disliked: Property conditions & facilities
Average at best. Stale damp smell as we entered the room. No seal on the bottom of shower door which meant bathroom floor was soaking wet after use. Towels and sheets were fresh and clean. Kettle was very dirty but changed for a slightly cleaner one after speaking to reception. Bed was quite firm. Location was very convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joanne

Stayed 1 night in Oct 2025

8/10 Good

Sophia

Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to Liverpool city centre, clean, pleasant staff, room we had was lovely with two big windows on corner of building allowing fantastic views
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for attending a show at the arena
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and well situated for lots of attractions with plenty of food and drink options but need to improve the weather!!
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with views of the Albert Dock, staff were so polite and attentive.
Stayed 2 nights in Oct 2025

8/10 Good

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay local to m&s arena and dock nightlife
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Rather disappointing overall

Repeatedly faulty door cards which, on the sixth floor was tedious. They did replace the cards after a few trips! Room service poor. Rather small supplies of teabags. Reception did not always answer the phone and then going all the way down showed nobody at the desk. We love Leonardo hotels but this just didn’t do that well, sorry!
Stayed 2 nights in Oct 2025

8/10 Good

Laurence

Liked: Staff & service, room comfort
Climate controls were difficult to figure out but room warm enough after solving how use the controllet. Room was a bit dark and dingy with low voltage lights. Wash basin was cracked as were the bathroom floor tiles. Carpet was very badly stained. Bed was comfortable. Room facilities were adequate but could do with better cleaning routine. Good wifi signal. All in all our stay was ok but room could do with a make over.
Stayed 2 nights in Oct 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the M&S area and within walking distance to Albert Dock, Liverpool one and Mathew Street. Our room had a great view of the Liverpool Wheel, was spacious for a triple room and was comfortable and roomy enough for 3 adults. The only downside was that it was very hot. This was our second visit to this hotel and we will definitely be back again!
Stayed 1 night in Sep 2025

10/10 Excellent

stuart

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lawrence

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great location for ACC, M&S arena and Albert dock. Room quite tired and bathroom in serious need of a refurb. Strong smell of mould in the room they originally put me.
Stayed 3 nights in Sep 2025