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Malmaison Liverpool

4.0 star property

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Photo gallery for Malmaison Liverpool

In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility
Cocktail bar
Shopping mall
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
7 William Jessop Way, Liverpool, England, L3 1QZ
  • Liverpool Pier Head Ferry Terminal
    ‪6 min walk‬
  • Liverpool ONE
    ‪11 min walk‬
  • Royal Albert Dock
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Club Twin

Club Twin | In-room safe, desk, blackout drapes, iron/ironing board

Club Twin

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Malmaison Liverpool

4-star hotel in The Docks
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Malmaison Liverpool offers 130 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1528 square feet (142 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and laundry facilities.

Malmaison Liverpool is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Malbar - Onsite cocktail bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20.50 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Malbar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,528 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 20.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Liverpool Malmaison
Malmaison Hotel Liverpool
Malmaison Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel Liverpool
Malmaison Liverpool Hotel
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel
Malmaison Liverpool Liverpool
Malmaison Liverpool Hotel Liverpool

Malmaison Liverpool Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1008 reviews
Rating 8 - Good. 218 out of 1008 reviews
Rating 6 - Okay. 102 out of 1008 reviews
Rating 4 - Poor. 30 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roisin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay, hotel was excellent!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Shame
Everything was great with the hotel and our stay right up until 9am Sunday morning where the fire alarm went off intermittently until we checked out at 11am. There was a fault and they couldn’t reset it. Shame really ruined a nice relaxing anniversary weekend.
Stayed 1 night in Dec 2024

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria

Liked: Staff & service, room comfort
A mixed bag!
Lovely sized room. Very comfortable bed but poor pillows. No toilet brush. WiFi wasn’t working and no plug near to a mirror to use the hairdryer.
Stayed 1 night in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with great staff
Lovely hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Vijaykumar, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the first night, went for a shower in the morning and there was no hot water, the tap did not work. They quickly arranged for me to take a shower in another room and fixed the tap before the end of the day. So I did not have repack and change rooms, had my shower. The Front Desk was apologtic, gracious and acted quickly. Would be happy to stay there again, very convenient to downtown restaurants, attractions, including their annual Santa run which included folks in blue Santa suits (Everton Colors). Anfield was also close by which is why I went.
Stayed 4 nights in Nov 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities, room comfort
Tired looking hotel
Disappointed with the hotel - further cemented by the AC in the bedroom not working and having to have electric fans to try and keep the room cool!
Stayed 2 nights in Dec 2024

6/10 Okay

Sophie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

gemma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Nov 2024

10/10 Excellent

julia

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for business. Very convenient for city centre. Restaurant and bar is good, rooms are great. Gym is ok. Parking is easy. I use this place 3-4 times a year and wouldn’t stay elsewhere in Liverpool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and the steak and wine were delicious. Will definitely be back
Stayed 1 night in Oct 2024

6/10 Okay

Francis

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Expensive, with no breakfast or parking included
Having paid £420 for a 2 night stay, to then not have breakfast included, and also pay over £23 per day parking is just awful value. Interior decor okay, but now looking tired. Reception and cleaning staff, were all very kind and attentive.
Stayed 2 nights in Nov 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Location good for attractions and shops.
Stayed 2 nights in Nov 2024

10/10 Excellent

K gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ailie, Church Lawton

Traveled with partner
Liked: Amenities, property conditions & facilities
We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tarek

Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay close to the city center
Stayed 2 nights in Nov 2024

8/10 Good

Sinead

Liked: Cleanliness, staff & service
The Room needed paint work touch up cupboard bathroom tiles re grouting
Stayed 1 night in Nov 2024

6/10 Okay

Neil

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Could be better
Hotel reception was very nice especially with the Christmas decorations up. The room was a bit tired looking and could do with a renovation.
Stayed 1 night in Nov 2024