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Malmaison Liverpool

4.0 star property

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Photo gallery for Malmaison Liverpool

In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility
Meeting facility
Cocktail bar
Shopping mall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
7 William Jessop Way, Liverpool, England, L3 1QZ
  • Royal Liver Building
    ‪6 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪6 min walk‬
  • Liverpool ONE
    ‪11 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Club Twin

Club Twin | In-room safe, desk, blackout drapes, iron/ironing board

Club Twin

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Pullman Liverpool

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1004)
The price is $84
per night
$101 total
includes taxes & fees
Mar 3 - Mar 4
Pullman Liverpool

About this property

Malmaison Liverpool

4-star hotel in The Docks
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Malmaison Liverpool offers 130 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1528 square feet (142 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and laundry facilities.

Malmaison Liverpool is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Malbar - Onsite cocktail bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20.50 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Malbar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,528 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 20.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Liverpool Malmaison
Malmaison Hotel Liverpool
Malmaison Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel Liverpool
Malmaison Liverpool Hotel
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel
Malmaison Liverpool Liverpool
Malmaison Liverpool Hotel Liverpool

Malmaison Liverpool Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ailie, Church Lawton

Traveled with partner
Liked: Amenities, property conditions & facilities
We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tarek

Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay close to the city center
Stayed 2 nights in Nov 2024

8/10 Good

Sinead

Liked: Cleanliness, staff & service
The Room needed paint work touch up cupboard bathroom tiles re grouting
Stayed 1 night in Nov 2024

6/10 Okay

Neil

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Could be better
Hotel reception was very nice especially with the Christmas decorations up. The room was a bit tired looking and could do with a renovation.
Stayed 1 night in Nov 2024

10/10 Excellent

Deanna

Stayed 1 night in Sep 2024

8/10 Good

Laura

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very well located on the docks making it much quieter than staying in the city centre. Hotel was comfortable. Staff lovely.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable. And a great location by the waterfront as well. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous welcome on arrival. Excellent service in the bar they we called in the evening.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel nice bar, tissue on floor in bathroom when en
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genera
Stayed 1 night in Oct 2024

6/10 Okay

Simon

Traveled with family
Liked: Staff & service
Disliked: Amenities
This is a well maintained modern hotel. Staff were courteous and helpful throughout our visit. I visited with my son and we had booked a twin room. The request for a twin room seemed to cause a little consternation at reception. Our check in was delayed whilst our room was prepared. When we arrived in the room double bed (consisting of two singles) had been made up with single duvets but not split. We pulled the two beds apart only to find that they were pushed back together each time the room was made up. The bar had several lagers but a very limited selection of bottled ale (our preference) with none available on our second evening. The restaurant menu was disappointing. It was that of a pub restaurant rather than a mid to high end hotel. There was a wide selection of stodgy high fat food available (burgers, pizza etc.) but little in the way of lighter dishes. A passable stay, but expensive for what was on offer. Will go elsewhere next time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night's stay
Stayed 1 night in Nov 2024

10/10 Excellent

Julian James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Peter, St Albans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowing the area well, the location was perfect for a nearby business meeting earlier in the day. Parking was very easy next door. Walking distance to Albert Dock, etc. The building itself was bland from the outside, as lots of newish builds are, but the entrance was nice and the reception were courteous and efficient. I didn’t use any of the services, or eat at the hotel, the room was more than fine. Probably not to my taste, but with the upgrade, it was of a decent size. There is a lot of choice in Liverpool to stay now, and at the right price, I would consider again, along with others.
Stayed 1 night in Oct 2024

10/10 Excellent

Aziz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great hotel, had everything that we needed, the bathroom was clean and have a great shower, the AC was great for controlling the temperature and we had everything that we needed. 10/10 would recommend.
Stayed 1 night in Oct 2024

8/10 Good

Simon

Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Staff & service, room comfort
Fair
Staff really nice and friendly Room was ok, few scuff marks on the walls. Toilet didn’t flush properly
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Stayed 4 nights in Oct 2024

6/10 Okay

peter

Liked: Cleanliness, staff & service
A great location, clean and functional. But whoever did the internal decor needs to understand that a hotel on the waterside should be flooded by natural light. Floor to ceiling curtains, dull lighting and in the bedrooms light almost non existent. Had to use my iPhone torch to operate the shower it was so dark. Can’t wait to get outside into the natural light!
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and great service
Stayed 1 night in Oct 2024