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Mercure Haydock Hotel

3.5 star property

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Photo gallery for Mercure Haydock Hotel

Exterior
Exterior
Reception
Garden
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Air conditioning
  • Gym
$83
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪14 min walk‬
  • Knowsley Safari Park
  • Gulliver's World - Warrington
    ‪11 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪27 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Haydock M6 Jct23 by IHG

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,000 reviews
Holiday Inn Haydock M6 Jct23 by IHG

About this property

Mercure Haydock Hotel

3.5-star hotel in Haydock
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an indoor pool, Mercure Haydock Hotel provides a health club, a hot tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Parking is available onsite for a surcharge.

Mercure Haydock Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 925 reviews
Rating 8 - Good. 259 out of 925 reviews
Rating 6 - Okay. 140 out of 925 reviews
Rating 4 - Poor. 75 out of 925 reviews
Rating 2 - Terrible. 87 out of 925 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff where very friendly and helpfull
Stayed 1 night in Jun 2025

6/10 Okay

David

Disliked: Property conditions & facilities
The rooms, especially the bathrooms, are shabby. Extremely thin mattress toppers.
Stayed 4 nights in Jun 2025

6/10 Okay

terence

Liked: Cleanliness, property conditions & facilities, room comfort
Paid 140 for one night and no access to the pool included in that asked to pay 10 pounds to use the pool rip off other wise had a nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Generally satisfactory but hit by a choking chemical smell at the entrance. Bright airy eating area. Only one barmaid taking food & drink orders unable to do anything to reduce the growing queue. Corridors & room clean. Bed could do with a mattress cover - unyielding & a bit lumpy so I woke a few times - but did the job & I rose fresh in the morning. Shower great. Would return again if price is right. I’m a member of ALL but saved 6% on the app price by booking through hotels.com.
Stayed 1 night in Jun 2025

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convinient and perfectly located

Second time we have stayed at this hotel. Really good. Convinient and perfectly located for getting anywhere in the north west. Staff are always great.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL, IF YOUR NOT USING THE GYM

Although this is a clean and comfortable Hotel, it is let down by the Leisure facilities it offers If you are booking based on having access to a gym and pool, then think again. The pool is verry small as are the changing rooms The changing toom is more like a coubord, and there is no dry floor anywhere, so you have to go back to your room bate foot.
Stayed 4 nights in Jun 2025

6/10 Okay

Stuart

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor management
Stayed 2 nights in May 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to book in,staff friendly and helpful
Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Stayed 2 nights in Jun 2025

8/10 Good

Malcolm, lowestoft

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were lovely. Very spacious and comfortable. Didnt eat in hotel so cannot comment on food. Staff very friendly. Would have been 5 stars but very loud music from wedding marquee in middld of hotel till midnight. After long day andcearlh start next day would havd been nice to have been able to sleep a bit earlier bug theh did stop dead on midnight. Extra charge to use pool too as run seperately.
Stayed 3 nights in May 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all good
Stayed 2 nights in May 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very clean and friendly staff Rooms good size very comfortable beds Only thing it would be nice if the pool was included in you stay rather than being chargeable
Stayed 2 nights in May 2025

6/10 Okay

Jaidip

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We had stayed here previously and had booked it as it is close to haydock race course and to use the pool and jacuzzi. Booked 8 rooms for two nights and planned on everyone using the pool and Jacuzzi like we did last time, only to be told it is £10 per person! We spent close to £2000 on the rooms, drinks at the bar was on-top of this and then told you have to pay to have a swim is not what we expected at all. We were all extremely disappointed and have never had to pay here or elsewhere before. Out of principle we chose not to pay. The rooms need some TLC. Two had leaked due to the rain. The hotel was full but waiting for breakfast items was not great 10-15 minutes for eggs. Then no sausages. Then no bacon. They should have been prepared for this. Room keycards would stop working randomly. On the plus side the staff were great. Especially at reception. A special mention to Sophia who was so helpful before we arrived confirming changes that were made via Expedia, which was not easy(Expedia’s fault). We had planned on staying here in the future but I’m not sure anymore.
Stayed 2 nights in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Dexter

Stayed 1 night in May 2025

10/10 Excellent

Debra, York

Traveled with partner
Liked: Cleanliness, staff & service
Attended local horse racing on the weekend. Walked to the course. Parking at the hotel was easy and plentiful. Room was great. Restaurant was convenient and food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. The room we stayed in was recently renovated and we liked it. Like the fact they made parking free instead of charging. Recommend
Stayed 1 night in May 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, room comfort
Nice hotel, friendly staff. They were full so limited room options. Room was OK, bathroom was dated and in need of renovation
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, elegant place to stay.
Stayed 1 night in May 2025

6/10 Okay

L J

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed here to go to Race course staff are amazing. Rooms looking a bit tired and could do with upgrading.
Stayed 1 night in May 2025

4/10 Poor

Scott

Disliked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice enough hotel, restaurant was decent and food was good. SPA facilities are paid extra which I just do not understand for hotel guests. £10 for a day pass and you'd be disappointed if you paid that. I ended up walking to Holiday Inn to use their facilities in the end.
Stayed 1 night in May 2025