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Mercure Haydock Hotel

3.5 star property

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Photo gallery for Mercure Haydock Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Indoor pool
Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$65
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Place, Haydock Park Racecourse
    ‪3 min drive‬
  • Place, Haydock Racecourse
    ‪3 min drive‬
  • Place, Ashton-in-Makerfield Golf Club
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About this property

Mercure Haydock Hotel

3.5-star hotel in Haydock
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an indoor pool, Mercure Haydock Hotel provides a health club, a hot tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Parking is available onsite for a surcharge.

Mercure Haydock Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 986 reviews
Rating 8 - Good. 278 out of 986 reviews
Rating 6 - Okay. 148 out of 986 reviews
Rating 4 - Poor. 79 out of 986 reviews
Rating 2 - Terrible. 92 out of 986 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities
Go all the time, bar area feels like home and that’s what I like
Stayed 2 nights in Oct 2025

8/10 Good

Gwyn

Stayed 1 night in Oct 2025

6/10 Okay

Keith

Business traveler
Disliked: Property conditions & facilities
Staff are fine, rooms neef urgent referb, they are past their best.
Stayed 1 night in Jul 2025

8/10 Good

Keith

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Breakfast expensive, so didnt use it, made additional service charge for bar food order, so wont do that again. Room was comfortable enough but fixtires & decor very tired, needs a tevamp eslecially in the bathroom. Staff good, entrance etc. Ok but the quality is only on the surface, rooms ive stayed in here recently need deep referb.
Stayed 1 night in Oct 2025

10/10 Excellent

phillip

Stayed 2 nights in Oct 2025

6/10 Okay

Sheila

Liked: Staff & service

OK but noisy.

Beautiful public area, gorgeous lounge/bar area. Staff were very helpful, polite and friendly. Breakfast room OK but for some reason only half the lights on, so quite dark. Bedroom was lacklustre and soulless. Flickering bedside lights, no artwork on walls, corners of bath at shower end were in a sorry state- probably years of not quite being cleaned properly. Such as shame as the public part of the hotel is lovely- presumably to attract wedding couples. Not very sound proof, we were woken frequently by people in the corridor up until 2am, (there was not a wedding when we stayed)and then someone else's shower noise woke us up at 6am.
Stayed 2 nights in Oct 2025

8/10 Good

Grahame

Liked: Staff & service
The hotel ambience was superb. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Although it is a bit dated the room was large and comfortable and well maintained
Stayed 1 night in Oct 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service
Breakfast was plentiful, but both the coffee machines could not produce better than "warm" coffee. The bar coffee machine could produce HOT coffee. Room was clean and comfortable, BUT the window would not fully close, producing a slight draught. I could not find the source until the final night, a very slight failure to close
Stayed 3 nights in Oct 2025

10/10 Excellent

CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpfully and friendly. My room was very comfortable, and the bathroom was luxurious and clean.
Stayed 1 night in Oct 2025

8/10 Good

michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Plentiful availability for breakfast. Some of the clients language (trades people) was uncalled for in a room of guest. Staff efficient and friendly.
Stayed 5 nights in Oct 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, very friendly staff, great bar that stays open until late!
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - Staff were excellent Shame you expected us to pay £10 per Visit to swimming pool as I booked 4 rooms For 3 nights and spent close to £2000 overall Surely a bit of flexibility would be good We would t mind paying £10 extra per person Apparently it was our Mistake by booing through Expedia Disappointing to be honest
Stayed 3 nights in Sep 2025

10/10 Excellent

Arthur

Stayed 1 night in Sep 2025

6/10 Okay

Victoria, Springhead

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nice to be upgraded to privilege room but room really cold , heating didn’t seem to work . Nice big bed . Some drinks in fridge but no bottle opener to open them so waste of time we couldn’t drink them ! Really noisy people next door at 1 am they were still shouting so I tried to phone reception , phone not working from room so had to phone on my mobile . Security came and knocked on door and told them to be quiet . Not hotels fault we had noisy neighbours , couldn’t open window in morning and this was quiet grubby , hotel looks tired and lots of doors banging . Nice staff but overall I can only given it a ok marking
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

2/10 Terrible

Nancy

Disliked: Staff & service, property conditions & facilities
Water poured through the rough onto live lamp from the roof of our hotel room. Nobody in reception and no acknowledgment from hotel or support to address issues. Shame as nice hotel.
Stayed 1 night in Sep 2025

2/10 Terrible

Tsz Chung

Stayed 1 night in Sep 2025

6/10 Okay

Neil

Stayed 1 night in Sep 2025

6/10 Okay

Richard

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Lighting in room very poor as rooms very dark. The additional £10 to use the pool seems very overpriced considering there were swimming lessons taking place so not very relaxing and also the jacuzzi was drained and out of action. Neither of these thing were told to me before I paid otherwise I wouldn’t have bothered.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Stayed 1 night in Sep 2025