Mercure Haydock Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Haydock Hotel

Exterior
Reception
Fitness facility
Garden
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪11 min walk‬
  • Haydock Racecourse
    ‪4 min drive‬
  • Three Sisters Racing Circuit
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Haydock Hotel

Hotel in Haydock
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an indoor pool, Mercure Haydock Hotel provides a health club, a spa tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Parking is available onsite for a surcharge.

Mercure Haydock Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 807 reviews" "
Rating 8 - Good. 226 out of 807 reviews" "
Rating 6 - Okay. 121 out of 807 reviews" "
Rating 4 - Poor. 61 out of 807 reviews" "
Rating 2 - Terrible. 77 out of 807 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sabrina

Traveled with family
Disliked: Property conditions & facilities
Swimming pool usage charge!!
Stay was good, we usually use this hotel as the kids love the swimming pool. - rooms need updating especially in the bathrooms - rooms need a deep clean still left over remanence from guests before. - The biggest blow was the £10per adult charge and £4.50 charge for children to enter the swimming pool- no previous information to tell you this or anywhere on the booking platform. if you your family visited 3x during the duration of your stay it was nearly cheaper to get a membership!!!!! - on another note we got charged £12 each (normal amount for ex guests even when staying at the hotel)- should have been refunded the difference) in future after staying here for many of years i think we would be better off at the Holiday inn where the swimming is free and the rooms are cleaner and modern.
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Stayed 1 night in Sep 2024

4/10 Poor

John

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room itself smelt bad The curtains where ripped The bed sheets had seen better days We had to send the kettle back to reception as it was dirty inside The bedside light had a lot of cobwebs
Stayed 1 night in Sep 2024

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel everyone so friendly and staff can’t do enough for u Definitely recommend
Stayed 3 nights in Sep 2024

8/10 Good

Bruce

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Easy to get to and plenty of parking. Room was clean and tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and kindly without us asking asked if we wanted to change rooms to a joining room so our family could be together. They did not need to do this but the offer was kindly accepted.
Stayed 1 night in Sep 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mr colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay we had early check in and late check out all sorted no problem thanks again.x.x.x
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smoke smell throughout the hotel, road in damaged, rooms tired.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Balbinder, Cardiff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short stay was treated very nicely and all staff were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Mrs Diane, Stokenchurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff throughout the hotel Spacious bedroom Comfortable mattress on the bed Tasty food
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many folk who dont respect other residents and bang doors late at night
Stayed 4 nights in Aug 2024

4/10 Poor

Stephen

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not recommended
I wouldn’t stay here again. I stayed with my wife and daughter. We were looking forward to using the pool and jacuzzi only to be told that there was an extra charge of £10 per person per swim. I’ve never come across this before in a hotel. It’s always free to use the pool. We reluctantly paid £30 for one swim and found out when we got into the pool that the jacuzzi was out of order. We felt totally ripped off. The hotel rooms are tired and need updating. There was no air conditioning, which meant we had an uncomfortable sleep on a hot summer night. I’m afraid we were not happy customers at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised how good the hotel was. Staff helpful and friendly and room good standard.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wedding and we actually felt as though we were part of their big day-the outdoor tent was right outside our thin window. Some sort of heads up at checkin at-least would have helped.
Stayed 1 night in Jul 2024