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Mercure Haydock Hotel

3.5 star property

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Photo gallery for Mercure Haydock Hotel

Exterior
Garden
Exterior
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Air conditioning
$86
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Place, Haydock Park Racecourse
    ‪14 min walk‬
  • Place, Knowsley Safari Park
  • Place, Gulliver's World - Warrington
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪28 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Haydock M6 Jct23 by IHG
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,005 reviews
Holiday Inn Haydock M6 Jct23 by IHG

About this property

Mercure Haydock Hotel

3.5-star hotel in Haydock
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an indoor pool, Mercure Haydock Hotel provides a health club, a hot tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Parking is available onsite for a surcharge.

Mercure Haydock Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 949 reviews
Rating 8 - Good. 267 out of 949 reviews
Rating 6 - Okay. 144 out of 949 reviews
Rating 4 - Poor. 76 out of 949 reviews
Rating 2 - Terrible. 90 out of 949 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman on reception very chatty… Comfy beds and quiet. Room needs a bit of maintenance but clean room. Would return
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable and not suitable to sleep on pull out sofa bed. Could feel every spring and hear every movement on it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Temitayo

Liked: Cleanliness, staff & service, property conditions & facilities
we booked this hotel after we were disappointed by the planned apartment host….we got easy access even after midnight and the staffs were amazingggggg
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul, Skelmersdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely.vig spacious hotel with plenty of space in and around the property. The staff are brilliant, the bar area is great, the breakfast is excellent and the rooms are lovely and well decorated and themed on Haydock Racecourse and Horse Racing somits perfect for reaching enthusiasts and anybody else. The air-conditioning isn't the best in the rooms and the hallways at the rear of the building but the reception and communal areas at the front are well air conditioned. We were supplied fans and the blackout curtains kept the room cool formour second night. I think someone, pretty the previous guests, decided to leave the heating on full in the middle of a heatwave. I wish I would have thought of that one when I was a child!! Ha ha.
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Rachel

Business traveler
Liked: Property conditions & facilities
Won’t be staying here again as the hotel was tired and dirty, no toiletries in either the room or pool area (bottles all empty), and people fighting in the corridor until all hours with no response from reception because the phone lines are broken and the only way to make contact is via a QR code.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Linda

The bathroom was dirty and there was mould around the bath. Could not have a bath have complained to the hotel and they said they would give you should give us a 50% refund the hotel. I sent you an email and I am waiting to hear from you, the hotel was not too Expedia standards. I am very disappointed. I hope you get back to me soon.
Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Business traveler
Liked: Cleanliness
Disliked: Amenities
I called the day before I booked a room to ensure as it stated online that all rooms are had air-conditioning due to the extreme weather at the time. I moved to 3 different rooms all the air-conditioning units were broken. Reception explained to me that all the other rooms that were currently empty all had air-conditioning issues. I was given a fan for the room that basically recirculated hot air. I was told I was free to arrange another hotel for the subsequent nights of my stay, no help at all.
Stayed 2 nights in Jun 2025

4/10 Poor

Hannah, New York

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The Expedia specific room was terrible. Peeling paint and wallpaper, nonfunctioning air conditioner and the windows were screwed shut. Additionally, I found a carpet bug in the bed... So gross. I give 2 stars instead of none because the staff were some of the loveliest people I have ever worked with. So kind, so considerate. I wish for their sake I could give a better score. Also, please note if you book the room through Expedia, then you have to pay to use the pools. Wish I knew that ahead of time as I would not have bothered.
Stayed 4 nights in Jun 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at The Mercure Hotel, Haydock

Samantha, the Receptionist went out of her way to help us book a taxi on a very busy evening. Tom Jones was in Concert at Haydock Racecourse and we were heading there. All staff were very helpful in the restaurant. The room was very spacious and clean. Breakfast was very good. The Hotel was further away from the racetrack than I expected it to be. The older generation (like me 😊) and people with disabilities would be unable to walk there. Overall, we had a pleasant stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Thomas

Stayed 2 nights in Jun 2025

8/10 Good

Heather Catherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Graham

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the races. Just unfortunate the air conditioning didn’t work on one of the hottest days of the year!
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired hotel, noise with party tent in courtyard next to rooms to 2300 plus then people leaving, blackout blinds don’t work old and torn, mold in bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only checked in late but it wasn’t a problem
Stayed 1 night in Jun 2025