Mercure Haydock Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Mercure Haydock Hotel

Exterior
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Fitness facility
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪14 min walk‬
  • Knowsley Safari Park
  • Gulliver's World - Warrington
    ‪11 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪27 min drive‬

Room options

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mercure Haydock Hotel

3.5-star hotel in Haydock
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an indoor pool, Mercure Haydock Hotel provides a health club, a hot tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a garden, and concierge services. Parking is available onsite for a surcharge.

Mercure Haydock Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 881 reviews
Rating 8 - Good. 244 out of 881 reviews
Rating 6 - Okay. 133 out of 881 reviews
Rating 4 - Poor. 70 out of 881 reviews
Rating 2 - Terrible. 82 out of 881 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Business traveler

Hotel cancelled my booking on the evening I was.

The hotel contacted me to say there was an issue with my room, the hotel was full and I was being booted, Poor experience.
Stayed 1 night in Mar 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The waiter who served us dinner on the evening of 22nd March was particularly helpful and very professional. The room although a little dated was of a good size. The room was clean and the house keeping ensured the room was refreshed on the 22nd March. My only concern was that a significant number of boys, possibly there due to a football event were not supervised appropriately by the adults, who were obviously responsible for them. There were occasions when they ran round the corridors, played with a football in the bar / reception area and at times the adults joined in. Breakfast was also disturbed by the sheer number of either unsupervised or poorly supervised boys by the responsible adults. I felt that the staff were put in a very difficult position, as there was very little they could do. I feel it is essential that you review your booking system so that there are sufficient adults to provide adequate supervision. Despite this however I felt that overall the stay was good value for money.
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy location next to motorway
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service

Business stay

I stayed for a couple of nights on business. The staff are friendly and helpful. Breakfast and evening meals are ok. A big drawback to my stay was that there are no electric car points at the hotel, I had to visit 3 local charge points until I found one that worked.
Stayed 1 night in Mar 2025

8/10 Good

Charles

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good hotel but avoid if it’s disco and quiz night.

A good stay whilst on business. Food was very good. Only issue was the bizarre disco and quiz on a Tuesday night. I’m ok with a disco and a quiz but this guy had the music on so loud people left the bar area including ourselves as you literally couldn’t hear each other speak. The quiz was like a pub quiz on red bull because after every answer was read out the guy played weird sound effects and canned clapping again incredibly loud. For a nice hotel where we wanted to unwind after a busy day and relax fit the next busy day the disco and quiz just didn’t work.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Stayed 2 nights in Mar 2025

10/10 Excellent

Sofia

Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, room comfort
Food expensive and pretty shocking that the pool ect was charged at £10 pp per swim
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hot water in room not up to sta.ndard. had to boil kettle for wa.ter to wa.sh and shave, room nice but a bit 'tiered'
Stayed 1 night in Feb 2025

6/10 Okay

Saul

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Gary

Business traveler
A nice hotel with friendly staff and good food
Stayed 1 night in Jan 2025

4/10 Poor

Sam

Business traveler
Disliked: Staff & service, property conditions & facilities
Hidden costs coming out of the wazoo. Rude staff. Crap gym with broken equipment.
Stayed 3 nights in Jan 2025

2/10 Terrible

Tanisha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nick

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
signage was poor - hard to find
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Stayed 1 night in Jan 2025