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Mercure St Helens

4.0 star property

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Photo gallery for Mercure St Helens

Reception hall
Banquet hall
In-room safe, desk, iron/ironing board, free WiFi
Exterior detail
Daily to-go breakfast (GBP 12.50 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
$79
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
Linkway West, St Helens, England, WA10 1NG
  • Place, Sherdley Park
    ‪3 min drive‬
  • Place, Haydock Racecourse
    ‪8 min drive‬
  • Place, Knowsley Safari Park
    ‪9 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure Haydock Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
3.8 out of 5, Good, 938 reviews
Mercure Haydock Hotel

About this property

Mercure St Helens

4-star St Helens hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
In addition to an indoor pool, Mercure St Helens provides a health club, a hot tub, and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, a front-desk safe, and an elevator. Onsite self parking is complimentary.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
92 Restaurant - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Reviews

Mercure St Helens Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 216 out of 462 reviews
Rating 8 - Good. 129 out of 462 reviews
Rating 6 - Okay. 69 out of 462 reviews
Rating 4 - Poor. 24 out of 462 reviews
Rating 2 - Terrible. 24 out of 462 reviews

Reviews

8/10 Good

Dharminder

Stayed 1 night in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, friendly staff. Spacious room and perfect facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Friendly staff. Good restaurant. Good value,
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All OK. Staff friendly and helpful
Stayed 4 nights in Jun 2025

6/10 Okay

Laura

Stayed 1 night in May 2025

10/10 Excellent

T

Stayed 3 nights in May 2025

10/10 Excellent

Ella

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Benjamin, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but room was too warm and air con didn’t work properly
Stayed 2 nights in May 2025

6/10 Okay

Ernest

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

A clean comfortable hotel. Staff are friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

RasikLal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was unbelievably beyond our expectations staff room and breakfast was very good.Whenever we visit St Helens we will definitely book with you and we will also recommend our friends to book with you.👍🙏
Stayed 1 night in May 2025

8/10 Good

Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick business trip. Nearby shops and supermarkets. Great gym.
Stayed 1 night in Apr 2025

10/10 Excellent

Franco

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Rizwan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Pam

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay in Mercure St Helens

We were not initially happy with our room as a lot of the light was blocked by the building. We spoke to Raj the manager at reception and he was extremely helpful and we couldn’t fault the customer service. He immediately offered us another room and in fact went above and beyond and offered a suite which was on the 3rd highest floor so view/light was not blocked. Overall, had a nice spacious room, decent breakfast and enjoyable stay.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room with a connecting door (room 322). Could hear occupants in adjoining room talking into early hours of the morning. Otherwise we had a good stay and good food in the restaurant. Restaurant menu is quite comprehensive I might add.
Stayed 2 nights in Mar 2025