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Novotel Liverpool Centre

4.0 star property

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Photo gallery for Novotel Liverpool Centre

Exterior
Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk
Exterior
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
40 Hanover Street, Liverpool, England, L1 4LN
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪7 min walk‬
  • The Beatles Story Museum
    ‪9 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Liverpool Centre

4-star hotel in Liverpool City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and 24-hour room service. Housekeeping is available on request.
Novotel Liverpool Centre offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a fitness center.
Novotel Liverpool Centre features a steam room and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, 8 meeting rooms, and coworking spaces. This eco-certified hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Novotel Liverpool Centre is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Ropewalks Bar and Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 10.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 24 per day; reservations required; discounts available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ropewalks Bar and Kitchen

Things to do

  • Billiards/pool table
  • Gym
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night
  • A damage deposit of GBP 75 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 18 per person
  • Fee for in-room wired internet: GBP 10.50 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 24 per day (328 ft away)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Novotel Liverpool Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Regulalry stay at Novatel comfort and a pool
Stayed 1 night in Dec 2024

10/10 Excellent

Georgina

Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value city centre stay

Great stay near the Albert Dock. Easy check in and my request for a high floor and quiet room was accommodated. Just a short walk from the train station and Liverpool One. As a lone female traveller I felt safe throughout my stay. The room was spacious, clean and with everything I needed. Beautiful sunrise across the city skyline topped it off!
Stayed 1 night in Mar 2025

4/10 Poor

Alison

Traveled with partner
Disliked: Staff & service
When we arrived there was a substantial queue at the check in desk. We waited approximately 10 minutes. We were advised that our room was not available. The time at this point was 16.30pm. There were other people in our position too. We were going to the theatre so I wanted to change, freshen up etc.. I was given a door key for the public toilets downstairs. Which wasn’t what I had envisaged. We were late getting back and I telephoned the hotel to make sure we could get in as we didn’t have our room key. We collected our key around 11pm that evening. Following morning we dropped our bags, spent a day in Liverpool. Picked our bags up around 5pm to be faced with the same dilemma of a very big queue yet again. We are regular visitors to Liverpool and have never experienced our room not being ready. I know Liverpool is a very busy city, other hotels we’ve stayed at don’t seem to suffer in this way.
Stayed 1 night in Feb 2025

8/10 Good

Riccardo, Cervignano UD

Traveled with partner
Liked: Cleanliness, amenities
Great location, average property.
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Liked: Staff & service, room comfort

OK ish but not great

The room looked out onto a derelict empty building, not their fault. There was some black mould on the silicone sealer around the shower. There was a persistant problem with the Key cards which failed to work properly in the lifts and had to be reprogrammed twice! There was a problem with the toilet room which flooded on the last morning and they couldn't find where the water was coming from, although they did attend promptly. The coffee making stuff was not renewed on the second day.
Stayed 3 nights in Mar 2025

6/10 Okay

Louise

Traveled with partner
Liked: Staff & service
Food was poor, not very fresh or hot Rooms were clean but need decorated/repairs
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous for the money - location pool room price ….
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Stayed 2 nights in Feb 2025

10/10 Excellent

Stuart

Stayed 3 nights in Feb 2025

8/10 Good

Ciara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming was relaxing , it was close to the shopping centre and a wide variety of restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Jocelyn Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Maite

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel in Liverpool
Stayed 2 nights in Feb 2025

10/10 Excellent

Hitesh

Stayed 1 night in Feb 2025

6/10 Okay

Steve

Traveled with partner
Disliked: Property conditions & facilities
The inside of the hotel did not meet our expectations of a four star hotel and the decor and furniture in the room was not the best standard
Stayed 1 night in Feb 2025

6/10 Okay

Shell

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent stay great location would definitely stay again
Stayed 1 night in Feb 2025

2/10 Terrible

Lisa

Traveled with family
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Location and parking are the bonuses.

Shambles of a check in - waiting area tiny and busy. Receptionist claimed I hadn’t paid (I had), then claimed the difference in price on her screen was due to currency conversion (I was travelling from Scotland). Keys given did not work. Lifts very temperamental. View from room was a derelict building covered in scaffolding. Breakfast very very busy and a tight layout.
Stayed 2 nights in Feb 2025

8/10 Good

Skye

Stayed 1 night in Feb 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, everything is reachable by walking
Stayed 1 night in Feb 2025