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Pullman Liverpool

4.0 star property

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Interior
Lobby lounge
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $93
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Place, The Beatles Story Museum
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(44 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Pullman Liverpool

4-star Liverpool hotel, connected to the convention center in The Docks
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
Pullman Liverpool offers 216 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 3 meeting rooms are available. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area.

Pullman Liverpool is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 1040 reviews
Rating 8 - Good. 182 out of 1040 reviews
Rating 6 - Okay. 44 out of 1040 reviews
Rating 4 - Poor. 18 out of 1040 reviews
Rating 2 - Terrible. 13 out of 1040 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Easy walk to all of the attractions and shops. Can be a little windy being close to the Mersey. It is nicely located just away from the City centre to have some quiet at the end of the day. We were made to feel very welcome by all the staff, the rooms were comfortable and had everything we needed, I thnk they could do with a refresh, but this did not spoil our stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Hugh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2026

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Such a shame to score as only ok, as previously when staying at the Pullman we have really enjoyed everything about our stay and this time there were still positives but also some negatives sadly. Positives: warm welcome from all the staff team, lovely food in the restaurant and when I say lovely I really mean AMAZING. Great location, handy yet expensive ish parking (£18 overnight). Negatives: air con/heating didn’t work, no hot water for the shower, the room service breakfast was ice cold and really not worth the extra cost for room service as I’m guessing the breakfast was just picked from the buffet. Such a shame as the negatives left a sour taste and spoiled our otherwise top impression of the Pullman Liverpool.
Stayed 1 night in Mar 2026

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Five night stay, over weekend missed one day housekeeping with sign on door.
Stayed 5 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 1 night in Feb 2026

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Clean room, great view down the Mersey from hotel room and the restaurant evening meal 10/10
Stayed 1 night in Feb 2026

10/10 Excellent

alex

Stayed 1 night in Feb 2026

10/10 Excellent

Martin

Stayed 1 night in Feb 2026

10/10 Excellent

Betty

Liked: Cleanliness, property conditions & facilities
Staff ate lovely
Stayed 2 nights in Feb 2026

10/10 Excellent

Luke

Stayed 2 nights in Feb 2026

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Fantastic view from the room and great bathroom
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
Overall, very happy with the stay. Good location, very clean, nice bathroom. Minor comments are to add more lighting to the bathrooms (they are a little dark) and put more attention to enhancing the fitness space.
Stayed 2 nights in Feb 2026

10/10 Excellent

Leslie

Stayed 1 night in Feb 2026

8/10 Good

duncan

Liked: Cleanliness, staff & service, amenities
Clean large room.
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Great service, hotel and room were excellent.
Stayed 2 nights in Feb 2026

10/10 Excellent

Zena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful. Room was clean. Had a lovely view across the mersey. Bed was very comfortable. Did not have breakfast so cannot comment.
Stayed 1 night in Feb 2026

10/10 Excellent

Alana Ellen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and they provided us with requested upgrade. All staff were extremely helpful and lovely. No complaints
Stayed 2 nights in Feb 2026

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
A comfortable, clean hotel. Good breakfast. Great for a one night stay.
Stayed 1 night in Feb 2026

10/10 Excellent

R

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great. Parking was expensive and only one way entry couldn’t go in and out during parked time. Good tourist location
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
A great hotel, ideally located for the Arena and the Albert Dock area, rooms great, staff friendly and helpful. Could not fault our stay!
Stayed 1 night in Feb 2026

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great service, very modern rooms! Good location!
Stayed 2 nights in Feb 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel ❤️
Stayed 2 nights in Feb 2026

6/10 Okay

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities
This hotel on the surface had everything but although the staff were great there were a few fails. Food was bland and staff were extremely pushed, those that were working. Room was well appointed and large but water pressure was very poor. Wifi not great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel stay was great, bigger than average room and bathroom which for a city hotel is unusual. Staff were very friendly and helpful in particular the concierge was outstanding. The only negative was upon check-in the reception computer crashed just as payment was made so had to make 2nd payment which although was assured only one payment would be taken, in fact two payments were taken. Hotel has agreed to refund the second amount which I am still waiting to receive.
Stayed 2 nights in Feb 2026