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Pullman Liverpool

4.0 star property

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Front of property
Bar (on property)
Superior Room, 1 King Bed, River View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Monarchs Quay, Liverpool, England, L3 4FP
  • M&S Bank Arena
    ‪2 min walk‬
  • Royal Albert Dock
    ‪5 min walk‬
  • The Beatles Story Museum
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

View from room

Superior Room, 1 King Bed, River View

  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

Staybridge Suites Liverpool by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1000)
The price is $128
per night
$154 total
includes taxes & fees
Apr 24 - Apr 25
Staybridge Suites Liverpool by IHG

About this property

Pullman Liverpool

4-star Liverpool hotel, connected to the convention center in The Docks
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
Pullman Liverpool offers 216 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 3 meeting rooms are available. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area.

Pullman Liverpool is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Pullman Liverpool has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at The Pullman!
Great hotel, hood location. Warm and welcoming staff. Very clean, spacious and tidy rooms. The restaurant and lounge area were comfortable and clean. Breakfast was a good range and delicious. And the food in the restaurant was exceptional! All making for a really wonderful stay. We will definitely return... hopefully soon!
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay busy restaurant for Ricky Gervais show.
Stayed 1 night in Dec 2024

10/10 Excellent

Thabiso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, I will be staying there again
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good from check-in nice room good breakfast. Good location for walking around the docks. Closer parking would be a bonus tho.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Rebecca

Stayed 1 night in Jan 2025

10/10 Excellent

Bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent. Staff at check in were wonderful, going out of their way too look up actives for us for the following day that we'd not yet been able to book. Room was spotless and had been changed ahead of time from a king to two twins as per my request. Breakfast was phenomenal, cooked breakfast all the usual far done well (hash browns were perfect!). The bagels were a lovely extra along with the range of meats and cheeses, fruits, yogurts and homemade granola. We were so full from breakfast we didn't eat again until 6pm! Roni at breakfast the first morning was the epitome of customer service, friendly, kind and personable without being overpowering. She made our stay even more special. Everyone worked well as a team making sure everything was flowing perfectly throughout the entire hotel and nothing was too much for anyone. We were caught short by the trains and ended up driving so parked at the multistory recommended by them (Kings) which was a few minutes walk from the hotel. It was really convenient and validated by the hotel giving a discount on the parking at the end making it really reasonable rate for the stay.
Stayed 2 nights in Jan 2025

6/10 Okay

daniel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Less than 3*
Great hotel, nice location. Poor service regarding cleaning. Actually very poor. Not enough staff I assume as everything was delayed, room not so clean, everything was in a rush, no attention to details in terms of cleaning. Poor service at the bar as well, staff not polite, and definitely not friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
We have stayed here on a number of occasions catching up with family between Xmas and new year and we have always enjoyed it. However this year our experience was very disappointing at breakfast….. there was not enough staff on they were doing their best just not enough of them. At one point they ran out of bacon we waited and when that was replenished they had run out of hash browns and eggs by the time these were replenished the bacon had run out again…. Very disappointing for those of us who wanted a full breakfast. Never had this before . Room was lovely though .
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philippa

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay! I would recommend to anyone wanting to stay in Liverpool. It is in a good location, close enough to the city centre but also away from the hustle and bustle. The staff were really friendly and helpful whenever required. We stayed on the 7th floor and had amazing view. We will be booking again to stay in summer.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mark

Disliked: Staff & service
Not so Ho Ho
Eager to stop serving at the bar at 9.30 despite info indicating later service. Club room on low floor with no view despite asking for river view. WiFi was out of order
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city break hotel
Very nice stay, service was very good with no queueing to check in, for breakfast etc - all those things that can annoy on a hotel stay. Good rooms, convenient location, decent value for money.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid hotel near river. Close to arena and the bars and restaurants of the docks. About 15min walk to city centre.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Friendly, welcoming, relaxed…. I’ll be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Nov 2024