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The Hillcrest Hotel

3.0 star property

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Photo gallery for The Hillcrest Hotel

Reception
Reception
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
$80
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
75 Cronton Lane, 0, Widnes, England, WA8 9AR
  • Knowsley Safari Park
    ‪12 min drive‬
  • Anfield Stadium
    ‪19 min drive‬
  • Royal Albert Dock
    ‪20 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪13 min drive‬

Room options

View all photos for Comfort Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.0 out of 10
Good
(2 reviews)
  • 189 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 205 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 135 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Hillcrest Hotel

3-star Widnes hotel with restaurant
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and wedding services.
The Hillcrest Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Widnes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. 3 meeting rooms are available. This business-friendly hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

The Hillcrest Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Cu Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
Nelson's - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cu Restaurant
  • Nelson's

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1969
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 5.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Hillcrest Hotel
Hillcrest Hotel Widnes
Hillcrest Widnes
The Hillcrest Hotel Widnes UK - Cheshire
The Hillcrest Hotel Hotel
The Hillcrest Hotel Widnes
The Hillcrest Hotel Hotel Widnes
The Hillcrest Hotel Sure Hotel Collection by Best Western

The Hillcrest Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 609 reviews
Rating 8 - Good. 241 out of 609 reviews
Rating 6 - Okay. 112 out of 609 reviews
Rating 4 - Poor. 43 out of 609 reviews
Rating 2 - Terrible. 35 out of 609 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party time

Good stay, great room. Breakfast wasn't the greatest but ok.
Stayed 1 night in May 2025

4/10 Poor

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Was okay

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Aileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The Bar & Restaurant had been closed since January 2025, so couldn't have a meal or a drink . Had to walk to another hotel down the road. Won't be staying at this hotel again.
Stayed 1 night in Apr 2025

4/10 Poor

Squirrel

Stayed 1 night in Apr 2025

2/10 Terrible

Stephen

Business traveler
Disliked: Staff & service, property conditions & facilities
Awful room noisy all night, bar and restaurant closed. Not recommended
Stayed 1 night in Jan 2025

2/10 Terrible

Jane

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed. Stayed there many times in the past. Terrible hotel now. Definitely will not go here again.
Stayed 1 night in Dec 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy, well situated for amenities.
Stayed 1 night in Dec 2024

2/10 Terrible

julian

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

V

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Liam

Traveled with family
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we travel to St. Helens/Widnes we will only stay at this hotel as the staff are great and couldn't ask for anything better.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Suprise visit to see family

Was ok. You can see what they are trying to do with the upgrades but bathrooms were still to be done and bedroom smelled of smoke as the perspn before had been smoking. Ash all over the windowsill where they had been hanging out. Main part of the hotel was nice but might off been better to close and do the refurb rather than have people staying.
Stayed 1 night in Jun 2024

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness
We were particularly disappointed with our room. The bathroom had cracked and broken tiles, towel rail torn from the wall, extract fan not working etc. The single beds were the smallest single beds I have ever experienced, dressing table was very badly stained, chair was covered in crumbs or particles of whatever, decor extremely poor, tv had only one channel we could access. For the costs charged we would have expected a much higher standard
Stayed 1 night in Jun 2024

2/10 Terrible

Swerve

Business traveler
This hotel has been done up nice rooms, went to get a drink from bar at 2130 to find it shut four to having lots of trouble in there drugs etc, went earlier next night to find it was completely shut even restaurant for a party event, the hotel feel unsafe as they have lots of residents there hanging around smoking weed arguing till early hours I even saw one of them letting a dog out there car boot for air then putting it back in the place felt like a ymca
Stayed 2 nights in May 2024

8/10 Good

Keith

Very pleasant at Reception. Waitress service good. Lift antiquated and noisy
Stayed 1 night in May 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful, good facilities and food was good as well, well recommend for a stay.
Stayed 2 nights in Apr 2024

4/10 Poor

Peter

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staying for 1 night was plenty. The rooms have been modernised 3 years ago, however, there has been large omissions such as basic bathroom amenities which are tired and damaged. The shower failed to work at all, and when it did kick in, was happy to cover everyones temperature zone ranging from ice cold to burn your face off hot, and it does this all by itself. And dont think that even though you are on the top of the building that you wont get to hear the party, the walls are paper thin and the party will leave you tired with a disturbed nights sleep on an aging mattress. Breakfast. Not enough tables made up. No one on hand to clear tables and prep for more. The chef decided to dissappear with absolutely no food left at the self service servery for guests arrivjng, and this was not even 0845 yet. The reception and bar staff were welcoming and happy to help out and the standards of hygeine were as should be expected. Location is great too. Just be open minded when booking, its a clean room for the night.
Stayed 1 night in Mar 2024

4/10 Poor

david

Stayed 1 night in Mar 2024