The Municipal Hotel Liverpool - MGallery

4.0 star property

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Photo gallery for The Municipal Hotel Liverpool - MGallery

Bar (on property)
Exterior
Premium bedding, memory foam beds, in-room safe, desk
Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Premium bedding, memory foam beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
Municipal Building Dale Street, Liverpool, England, L2 2ZR
  • St. George's Hall
    ‪5 min walk‬
  • Cavern Club
    ‪6 min walk‬
  • World Museum Liverpool
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Double Bed (Accesible)

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Municipal Hotel Liverpool - MGallery

4-star hotel in Liverpool City Centre
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Municipal Hotel Liverpool - MGallery features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to 7 meeting rooms and coworking spaces. Event facilities measuring 215 square feet (20 square meters) include a conference center. This eco-certified hotel also offers a fitness center, concierge services, and dry cleaning/laundry services.

The Municipal Hotel Liverpool - MGallery is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Municipal Hotel Liverpool - MGallery has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, French, Greek, Italian, Macedonian, Polish, Portuguese, Russian, Serbian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 13.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 to 25 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference center (215 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.00 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 to 25.00 per person
  • Nearby parking fee: GBP 13.50 per day (328 ft away)
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.00 per night
  • Pool fee: GBP 50 per day
  • Spa fee: GBP 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL

The Municipal Hotel Liverpool - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 529 reviews
Rating 8 - Good. 91 out of 529 reviews
Rating 6 - Okay. 49 out of 529 reviews
Rating 4 - Poor. 14 out of 529 reviews
Rating 2 - Terrible. 11 out of 529 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Paraskevi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room in the basement. No outside view of anything.
Stayed 1 night in Nov 2024

10/10 Excellent

ian

Stayed 2 nights in Aug 2024

6/10 Okay

Oliver

Liked: Cleanliness, property conditions & facilities
Refinement needed
Hotel is aesthetically pleasing, however lacks some finer details. Hotel room is genarously sized however was very hot and windows was sealed closed so not fresh air. £30pp charge for use of spa, I feel this should be included for all guests. The so called jacuzzi was cold, when mentioned to the spa assistant she just said it’s 30c and fobbed me off. Zero Customer Service. Breakfast on first morning was very slow, but they made up for it the next day. Hotel needs some refinement, and better Air Conditioning.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ben

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Hidden charges , awful customer service
Shocking customer service, rude and unprofessional service. Watch out for over priced service charges and hidden spa costs.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Amenities
Had a lovely stay. Hotel is stunning. Very comfy beds. Staff wete very friendly. The spa was lovely, very clean and the staff were very friendly and i had a lovely facial. The breakfast was cooked fresh and was the best smashed avocado and egg i have ever tasted. The christmas tree in the reception check in area looked lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Gorgeous Hotel!
Absolutely gorgeous hotel! Very clean, comfortable and aesthetically appealing room. Staff were awesome, very friendly and accommodating. Can’t say enough about this hotel! Definitely the ONLY hotel I’ll stay on future visits to Liverpool.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow. What a hotel!
The hotel is stunning, one of the most beautiful buildings revamped into a hotel that I’ve seen for a long while. The staff are extremely professional led by an amazing and friendly GM. Great food and wonderful bar/restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a lovely place in a lovely city
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool weekend
Beautiful hotel, spa was amazing only annoying to have to pay £50 each to use. But it was a lovely spa great facilities. Room was quite small but bed and pillows fantastic we slept so well.
Stayed 1 night in Nov 2024

10/10 Excellent

Jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly can not do enough for you
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

TRACEY

Stayed 1 night in Oct 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated our 31st wedding anniversary there. Arrived at the hotel taken to our room, the staff very helpful Had a beautiful 3 course meal in the restaurant, the building is outstanding. We will definitely be back
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful conversion of a grand old building. Great attention to detail. Cool bar and restaurant. Great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halloween night stay
Beautiful hotel, set in the heart of Liverpool. Lovely room, with high ceilings. Bathroom a little on the compact side, not much space between toilet and basin. Staff were very friendly and efficient. Please note that there is an additional charge for the use of the pool. I did not see anything on initial page when booking, so was a little disappointed as I would have liked to have used the facilities.
Stayed 1 night in Oct 2024

2/10 Terrible

ginny

Stayed 1 night in Oct 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Fab place to stay, staff are lovely.
Stayed 1 night in Sep 2024

4/10 Poor

Ionut Adrian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Cristina, Thaxted

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel lobby and bar area are gorgeous but I was expecting the room to be bigger and with a view. We were in a very standard room under ground. Not worth the price. Parking was close to the hotel but I didn’t get the discount advertised either and ended up paying full price.
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rabie

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing with beautiful attention to detail. The staff are friendly, professional and very helpful. Had lunch which was great. Room although not huge was really well done in keeping g with the building. Definitely going back and would recommend.
Stayed 1 night in Oct 2024