Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
The Shankly Hotel offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with digital channels.
Bathrooms include complimentary toiletries and hair dryers. This Liverpool hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5813 square feet (540 square meters) include conference space. This Liverpool hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.
The Shankly Hotel is a smoke-free property.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 11:00 AM.
The Bastion - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Secured, covered self parking on site (GBP 15 per night)
Food and drink
English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.50 per person
A bar/lounge
A restaurant
Restaurants on site
The Bastion
Things to do
Concerts/live shows
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
5,813 square feet of conference space
Outdoors
Outdoor entertainment area
Outdoor furniture
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Double-glazed windows
Smoking not allowed
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
40-inch smart TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Heating
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per person, per stay
A tax is imposed by the city: GBP 2.40 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately GBP 17.50 per person
Covered self parking fee: GBP 15 per night
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
We should mention
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Shankly Hotel Liverpool
Shankly Hotel
Shankly Liverpool
The Shankly Hotel Hotel
The Shankly Hotel Liverpool
The Shankly Hotel Hotel Liverpool
Reviews
The Shankly Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Rating 10 - Excellent. 483 out of 1005 reviews
10 - Excellent
483
Rating 8 - Good. 237 out of 1005 reviews
8 - Good
237
Rating 6 - Okay. 148 out of 1005 reviews
6 - Okay
148
Rating 4 - Poor. 63 out of 1005 reviews
4 - Poor
63
Rating 2 - Terrible. 74 out of 1005 reviews
2 - Terrible
74
Reviews
10/10 Excellent
Simon
Aug 5, 2025
Simon
Stayed 1 night in Aug 2025
10/10 Excellent
Maxcine
Traveled with group
Aug 5, 2025
Liked: Staff & service, room comfort
Birthday stay
Room was lovely and bright ,needs a bit of updating regarding flooring and some of the wallpaper . Bed was really comfy and looked clean slept well, considering it’s used for stag and Hen stay was quite . Breakfast was really nice thank you for really pork sausages and the staff really friendly .
We arrived early and were told we could have a free upgrade. Our room, which was booked for 4, actually had 8 comfortable beds and was very spacious. The room had beautiful decor and we entered the bathroom which had 2 showers and a bath which was almost like a small swimming pool. Amazing! On the way out the staff suggested places we could go and were very friendly making us love Liverpool all the more. Thank you Shankleys for a great stay!
Marie
Stayed 1 night in Jul 2025
8/10 Good
Paula
Traveled with group
Jul 26, 2025
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely stay staff we’re really welcoming and helpful. Room in need of touch of updating. Shower had no curtain or door not an ideal situation as floor got very wet with 3 girls sharing. Was here at Christmas thought the decor was for Christmas but baubles still up in July. Overall nice stay would stay again.
Ideally located hotel to explore Liverpool - themed party rooms but it meant we were all able to share the same room. Great affordable hotel. Lovely staff too.
Toni
Stayed 2 nights in Jul 2025
8/10 Good
Linda
Traveled with group
Jul 23, 2025
Liked: Staff & service
Good location
Linda
Stayed 2 nights in Jul 2025
10/10 Excellent
Brandon
Jul 19, 2025
Liked: Cleanliness, staff & service, room comfort
Brandon
Stayed 2 nights in Jul 2025
2/10 Terrible
John
Jul 18, 2025
Service with no smile
This is the second time I’ve completed this survey, please sort it out. Upon arrival, I was informed at reception that my booking hadn’t been paid for, and I was charged again on the spot. This wiped out my budget before I even had a chance to enjoy my trip. I explained that I had already paid and asked to speak with the manager. Although the manager did eventually refund the payment, the money had already left my account, which caused unnecessary stress and inconvenience. The customer service was unacceptable. On top of that, the room was dated and looked nothing like the images online. I will not be staying here again, and I won’t be using Hotels.com in the future.
You could easily call the hotel flash trash, however it is in fact a wonderful whimsical sensory adventure that is simply brilliant. It’s clean and smells good even though you may look at it and think yeah nah! Recommend a stay here for sure.
Small bugs over clothing and bedding. Had to be moved room due to loud customers. Testing in room whirlpool baths at 5am. Just wanst very enjoyable, would noy recommend with the price
The mirrors in the room were terrible far too high, I could see nothing in them. We were in a room beside the lift and this was very noisy at busy times. In general it was a lovely hotel with friendly staff, and a great location.
The hotel was noisy but it is a hotel for parties so i was expecting it. The room was full of Blue Bottles which i didnt expect on the 5th floor. The room could have done with an extra shower and toilet, rather than 3 extra baths. The room was a bit shabby, but the beds were comfortable which was a plus. the staff were friendly.