8/10 Good
Verified traveler
Jan 21, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Impressive Hotel
We had a lovely stay and amazing how the building has been converted. Room and bathroom is huge and tastefully decorated. We found breakfast expensive with it being £18 per person and then a 10% service charge was added. It is a self-service breakfast with only tea and coffee being served. Our stay was booked by our son as was a present and we added a night. The reason we added a night was to try and book in at the thermal spa. The spa is quite small and only offers a certain amount of spaces. If you only want to use the spa (£20 hotel resident), more spaces if you opt for a treatment but too expensive for us and the express treatments are not in this allocation. Spa needs a bit of attention i thought especially shower area with curtains not great and ceiling above showers need attention, no hanging hook in shower area but my husband said there was in the male shower area. We asked for a different bed in spa as was broken but no-one came back to us. In my opinion the spa is too small for the amount of rooms the hotel has. It is a nice touch though but needs a bit of TLC i think. The hotel is situated by Stanley Dock, a good 30 minute walk along the dockside to main dock area and 5/10 minute walk to Albert Dock. Maybe quicker walking other way but straight walk dockside. Not advisable to walk at night as is a quiet area. Uber was inexpensive between £7-£10 depending on times and days. We love Liverpool, it’s a great city.
Verified traveler
Stayed 1 night in Jan 2025
