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My three-night stay at The Monarch Hotel was disappointing, chaotic, and inconvenient. The breakfast was average, with a limited selection that could be improved. However, my worst experience occurred during checkout. To my disbelief, hotel staff attempted to charge me for two allegedly missing face towels! I firmly explained that I had not taken any towels and even offered to let them inspect my personal belongings to prove it. What made this particularly frustrating was that housekeeping had replaced my towels twice during my stay. I informed the staff of this, raising serious concerns about how the hotel tracks its linens. As an international guest, I found this experience insulting, embarrassing, and completely unnecessary. No paying guest should have to defend themselves against such an accusation without proper verification. Furthermore, I am still unsure whether my security deposit has been refunded or if any deductions were made. The hotel should provide clear information regarding its deposit and refund procedures, especially for international guests.