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Maquassi Hills Vacation Packages

Had a terrible problem with chevk in and the accura6of emails to get refunded. Day operators were lovely in disposition although I don't think they were given accurate info

Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at 11:00 AM and again at 11:30 AM, completely disrupting my rest. On top of that, the 6-digit access code repeatedly malfunctioned when trying to exit the building and parking areas. It’s a great property, but management urgently needs a centralized communication system.

We enjoyed our stay. Breakfast was the highlight of our stat

The staff really made you feel at home and so accommodating.

Friendly staff, very clean and a nice breakfast.