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Ensana Grandhotel Pacifik

4.0 star property

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Photo gallery for Ensana Grandhotel Pacifik

Indoor pool
Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Standard Suite with Wellness and Fitness Access | Living area | Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Gym
  • Pool
  • Room service

Explore the area

Map
Mirove namesti 84, Marianske Lazne, 35348
  • Spa Colonnade
    ‪3 min walk‬
  • Marienbad Museum
    ‪6 min walk‬
  • Casino Bellevue Marienbad
    ‪16 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior Single Room with Wellness and Fitness Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room with Wellness and Fitness Access

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Suite with Wellness and Fitness Access

Standard Suite with Wellness and Fitness Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Suite with Wellness and Fitness Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room with Wellness and Fitness Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room with Wellness and Fitness Access

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room with Wellness and Fitness Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room with Wellness and Fitness Access

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Plus Double Room with Wellness and Fitness Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Plus Double Room with Wellness and Fitness Access

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ensana Grandhotel Pacifik

4-star Marianske Lazne hotel steps from Spa Colonnade
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Ensana Grandhotel Pacifik offers 95 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Marianske Lazne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 20 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to a full-service spa, Ensana Grandhotel Pacifik features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

Ensana Grandhotel Pacifik is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Ensana Grandhotel Pacifik has a restaurant on site.
Room service (during limited hours) is available.

Languages

Czech, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 1905
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 450 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CZK 135 per vehicle (one-way)
  • Pet fee: CZK 450 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Danubius Health hotel Pacifik
Danubius Health Spa Grandhotel Pacifik Marianske Lazne
Danubius Health Spa Resort Grandhotel Pacifik
Danubius Health Spa Resort Grandhotel Pacifik Marianske Lazne
Ensana Grandhotel Pacifik
Ensana Grandhotel Pacifik Hotel
Ensana Grandhotel Pacifik Marianske Lazne
Ensana Grandhotel Pacifik Hotel Marianske Lazne

Ensana Grandhotel Pacifik Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Marianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m visiting this hotel not first time.Located very close to all attractions: colonada;restaurants;shopping;parks. Grate service provided by all staff,wonderful breakfast… We will be back for sure.
Stayed 20 nights in Apr 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Awful place. Outdated and not comfortable facilities at all. Staff are rude and no one speaks English. The hotel is more like a nursing home, full of old people who stared at me. The pool also has very limited hours.
Stayed 1 night in Oct 2018

10/10 Excellent

Marianna, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate hotel
I will stay next time in this hotel. Grate location staff medical service
Stayed 18 nights in Apr 2017

10/10 Excellent

Debra A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite, centrally located Hotel with great breakfas
Its' a wonderful location at the top of the city center park and very close to the Collonaide where you get the drinking water. They had a very nice pool with sauna and a great breakfast. My room was big and comfortable and quiet. The number 5 or 7 bus from the train station took me right in front of the door and was 12Kcr plus 6Kcrs for luggage which is about a $1.00. Easy and inexpensive.

4/10 Poor

Pavel

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Amnon, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spoken language
Hotel staff and SPA staff speak mainly German and Russian and of curse Czechian. The problem is English nearly no one speaks English and especially in the SPA when you need to tell or discuss some thing with your therapist about your persent condition it is nearly imposible and this is a big draw back. In addition there is no aircondition in the rooms.

2/10 Terrible

Ivan

Stayed 2 nights in Oct 2024

10/10 Excellent

Dagmar

Stayed 8 nights in Aug 2023

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Tanja

Stayed 3 nights in Apr 2023

10/10 Excellent

Dagmar

Stayed 5 nights in Oct 2022

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra
Stayed 5 nights in Feb 2023

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

Franz

Liked: Cleanliness, staff & service, room comfort
Befriedigendes Preis-Leistungs-Verhältnis
Lage prima, Zustand ok, Zimmer gross und freundlich, Pool und Sauna eher schlicht. Parken unbefriedigend. Frühstück in Ordnung - für Teetrinker (Kaffee hat uns nicht geschmeckt, allerdings gab es anschließend im Café sehr guten Cappuccino). Das Beste war die Rezeption, deren Mitarbeiter ein Maß an Entgegenkommen und vorausschauender Hilfeleistung aufbot, das seinesgleichen sucht: Glückwunsch!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
der Standort des Hotels ist hervorragend, das Ambiente Innen nd Außen wunderschön, sehr angenehmes Personal und eine himmlische Ruhe. Eine Sache, die mich überraschte, wieso bei der Badeausstattung weder Shampoo noch Duschgel noch Körperlotion als kleine Probepackung zur Verfügung stand
Stayed 4 nights in Apr 2019

8/10 Good

Salina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
普通
環境地點很優，但服務人員只有一人說不很順的英語，其他態度不很友善。
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Abgewohnt!
Service unfreundlich, teils unverschämt. Zimmer sauber und groß. Mein 8. Besuch in Marienbad, leider das schlechteste Hotel bisher. Das Umfeld furchtbar, die Villen verfallen... Sehr traurig.

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель замечательный! Я в нем останавливаюсь 4 раз.Очень красивый! В самом центре, рядом с Коллонадой. В самом отеле находится источник лечебной воды.Хорошая кухня. Доброжелательный персонал, говорящий на русском языке. Но много из этого положительного впечатления об отеле, перечеркнуло Ваше бронирование. Я при бронирование заказывал полупансион. В итоге в отеле была информация только о завтраке. Более того оказалось, что я оплатил только проживание в отеле, а лечение нет. Мне Пришлось доплатить еще 429 евро за ужины и лечение. Я через ваш сайт бронировал аппарьаменты Alice d Праге. заказывал номер на одного с завтраком. В итоге в отеле при заселении была информация на, чтотномер на три персоны и завтрак они не предоставляют. Пришлось доплачивать еще 100 крон за завтрак. Тааие ляпы сводят на нет положительное впечатления об отдыхе.

8/10 Good

Irina, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God hotel
Smukke hotel med god beliggenhed i midten af centrum. Der er 5 minutter gåtur til skibakker, 2 minutter til Kolonade. Venlig personale, udmærket morgenmad. Forskellige aktiviteter om dagen og om aftenen på hotellet og man kan også deltage i aktiviteter på andre hoteller. Der er mineral vand kilde på hotellet. Minus: jeg fik et værelse med en dør til gang, så jeg kunne høre alle lyd fra gang fra kl. 6 om morgen. Der findes bedre værelser med 2 døre til gangen. Personalet i ambulatoriet er lidt mærkeligt, ikke service- minded. Derfor bestiller jeg mineralbad på andet hotel med bedre service.

10/10 Excellent

Andrea, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Törtélnelmi környezetben remek wellness
Frissen felújított, antik bártorokkal berendezett, patinás szálloda, kellemes medencével, szaunával, sokféle masszázzsal. A reggeli nem túl változatos, de a környék gyönyörű, a szálloda a központban van, mégis csendes.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage
ruhig und zentral, hoher Altersdurchschnitt

8/10 Good

N.N, Baden Württemberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alte Pracht mit kleinen Mängeln
Hervorragend renoviertes Hotel, ausgezeichnete Lage, zuvorkommendes und kompetentes Personal. Küche nur mittelmäßig, sowohl Halbpension als auch A la Carte. Pool und Sauna modern und sauber; leider gab es viele deutsche Liegenreservierer. Badezimmer: Duschen nur in der Badewanne möglich, schlechte Beleuchtung zum Rasieren. Parken im Parkhaus ca. 200 m entfernt, ca. € 4,00 wenn in einheimischer Währung, 5 € wenn in € bezahlt wird (keine Quittung)!

8/10 Good

Keksi, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes altes Hotel im Zentrum
Das Hotelpersonal ist extrem freundlich, auskunfts- und hilfsbereit. Das Frühstück ist OK. Wir haben bei einem Abendbuffet teilgenommen-eher mäßig. Der Pool ist wunderbar, schön warm, es ist kein Thermalwasser. Die Sauna habe ich nicht besucht.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Great view, helpful staff, nice wellness centre.

10/10 Excellent

Сергей

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
отличный выбор для лечения и отдыха
Замечательный отель. Пожалуй придраться не к чему.Все рядом ,еда вкусная,отличный сервис. Единственный минус то,что ванны назначили через несколько дней,т.к. все было занято.