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Hotel Excelsior

4.0 star property

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Photo gallery for Hotel Excelsior

Exterior
Body treatments, aromatherapy, hot stone massages, body wraps
Double Room | Living room | LCD TV
Reception
Double Room | Living room | LCD TV

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Pool
  • Room service

Explore the area

Map
Hlavní 121, Marianske Lazne, 353 01
  • Spa Colonnade
    ‪6 min walk‬
  • Marienbad Museum
    ‪6 min walk‬
  • Casino Bellevue Marienbad
    ‪9 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪49 min drive‬

Room options

View all photos for Double Room

Double Room | Living room | LCD TV

Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Excelsior

4-star Marianske Lazne hotel walkable to Spa Colonnade
Ski into Hotel Excelsior, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Hotel Excelsior offers 64 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Marianske Lazne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.

Hotel Excelsior has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Hotel Excelsior has a restaurant on site.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (CZK 250 per day)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 5:00 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 300 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CZK 1100 per person (one-way)
  • Airport shuttle fee per child: CZK 900 (one-way)
  • Uncovered self parking fee: CZK 250 per day
  • Pet fee: CZK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

OREA Excelsior
OREA Excelsior Marianske Lazne
OREA Hotel Excelsior
OREA Hotel Excelsior Marianske Lazne
Hotel Excelsior Marianske Lazne
Excelsior Marianske Lazne
Hotel Excelsior Hotel
Hotel Excelsior Marianske Lazne
Hotel Excelsior Hotel Marianske Lazne

Hotel Excelsior Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Alena, Miami

Liked: Cleanliness, staff & service, room comfort
Great location, clean rooms, pleasant staff, not a 4 star hotel. Rooms could use some upgrades.

8/10 Good

Hana

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2021

2/10 Terrible

Vladimir, Самара

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель не соответствует заявленным 4 звездам.

Отель расположен недалеко от коллонады, как мы и выбырали. Номера просторные, чистые. Что касается питания, отель не соответствует 4 звездам, это уровень 3-х звездочного отеля. Питание очень однообразное. Кроме того, плохо организованное. Тех, у кого был заказан завтрак и ужин закрепили за постоянными столиками. У нас был заказан только завтрак, поэтому мы каждое утро искали место, где мы могли бы присеть,чтобы не занять чужого места.А так как проживающих было больше, чем мест в ресторане - это было сделать нелегко. Мы заказали отель без лечения, чтобы взять те процедуры, которые нам необходимы. В итоге за 15 дней я получила только 15 процедур. Видимо отель не заинтересован в том, чтобы проживающие у них лечились. На сайте отеля было написано, что в отеле крытый бассейн. Оказалось, что бассейн находится в другом отеле Монти, куда идти было довольно прилично. Во время, определенное для отеля Эксельсиор, приходили купаться и отдыхающие из отеля Монти. Поэтому плавать было сложно, очень много народу. Вообщем, в этот отель мы больше не поедем.

2/10 Terrible

silbershark, berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eviter cet Hotel

déception

10/10 Excellent

Ina, Nordhausen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle, zentrale Lage

sehr schöner, erholsamer Kurzurlaub mitten im Zentrum der schönen Stadt.Zimmer waren sehr sauber und das Personal freundlich und hilfsbereit.