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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property

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Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Beach
Boating
Indoor pool, seasonal outdoor pool
Suite, Lake View | View from room
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Via B. Castelli, 9, Menaggio, CO, 22017
  • Menaggio Beach
    ‪7 min walk‬
  • Villa Carlotta
    ‪7 min drive‬
  • Menaggio and Cadenabbia Golf Club
    ‪7 min drive‬
  • Lugano (LUG-Agno)
    ‪74 min drive‬

Room options

View all photos for Suite, Terrace, Lake View

Suite, Terrace, Lake View | Terrace/patio

Suite, Terrace, Lake View

  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premium Suite, Lake View

  • 1076 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Room, Park View (Prestige)

Room, Park View (Prestige) | Premium bedding, down comforters, minibar, in-room safe

Room, Park View (Prestige)

  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive Suite, 1 Bedroom, Lake View

Exclusive Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe

Exclusive Suite, 1 Bedroom, Lake View

  • 592 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Park View

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite, Lake View

Presidential Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Lake View

  • 1076 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Park View

Executive Room, Park View | Living area | Flat-screen TV

Executive Room, Park View

  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Loft, Lake View

Loft, Lake View | Premium bedding, down comforters, minibar, in-room safe

Loft, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Park View

Suite, Park View | Premium bedding, down comforters, minibar, in-room safe

Suite, Park View

  • 538 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Lake View

Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Suite, Lake View

  • 592 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Balcony, Park View (Prestige)

Room, Balcony, Park View (Prestige) | Premium bedding, down comforters, minibar, in-room safe

Room, Balcony, Park View (Prestige)

  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Lake View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Lake View

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Courtyard View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5-star Menaggio hotel walkable to Menaggio Beach
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers 81 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
In addition to a full-service spa, Grand Hotel Victoria Concept & Spa, by R Collection Hotels features an indoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 4 meeting rooms. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and multilingual staff. Complimentary valet parking is available on site, along with a car charging station.

Grand Hotel Victoria Concept & Spa, by R Collection Hotels is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Ristorante 1827 - Onsite restaurant.
Ristorante Lago - Onsite bistro. Open daily.
Bar Manzoni - Onsite cocktail bar. Open daily.
Pool Bar Griso - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 59 reviews
Rating 8 - Good. 0 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. I will absolutely be back
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

This is easily one of the best hotels I have ever stayed in. Service incredible, nothing was too much and the spa was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel! Will for sure pick this spot on Lago Como
Stayed 5 nights in Apr 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property, spa and amenities were all 5 Star. One of the most impressive resorts with every detail accounted for. I highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself will live up to tour expectations, but the staff are what makes this jewel shine so brightly. So polite, helpful and everyone couldnt have done enough to make our stay special. Highly recommend a visit.
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allison, South Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan, Mexico City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever, best spa ever and the service was top notch, the location and amenities are superb… the front desk manager personal touch due to our anniversary was the icing on the caje
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica Holly, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.
Stayed 5 nights in Oct 2024

10/10 Excellent

David, Jackson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the arrival to our departure we we greeted by our names and always with smiles from all staffers. There was never any issues when we needed directions or help with local transportation. Breakfast was absolutely delicious as was dinner. Wine and lounge were fantastic and the service was exceptional by all. Definitely worthy of another visit. October is a great time for visiting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Perfect location Beautiful property
Stayed 3 nights in Oct 2024

10/10 Excellent

Cathlietts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we were picked up from the ferry the service was excellent. We were greeted by every staff member, we felt welcomed. The facility in beyond clean, the food was plentiful and good. One of the best traveling experiences I can remember.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glen

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Top shelf hotel in a great part of the region
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Stayed 6 nights in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2024

6/10 Okay

Aaron

Stayed 3 nights in Jul 2024

10/10 Excellent

Juliana, Sao Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe maravilhosa, o spa mais fantástico que ja visitei e um café da manhã inesquecível
Stayed 3 nights in Jun 2024

10/10 Excellent

Reza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very professional and kind staff. Great restaurant on the property and fantastic views
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Stayed 4 nights in Jun 2024

10/10 Excellent

Olgac

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff, thank you
Stayed 1 night in Jun 2024