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Very disappointed! Hotel advertised having a restaurant and cafeteria, neither of which were open! Hotel also advertised having wine and champagne available but were told at reception that only food and drink available was from a vending machine. As there were no bars or restaurants nearby in this industrial port area, we ended up with a packet sandwich from the vending machine! For info, it was a Friday night stay in June.

I was really glad I chose this hotel. The staff were incredibly helpful and friendly.The generous breakfasts were a great start to the day. Right outside the hotel, we used the bus, which took us to the city centre, the underground, the train and other transport links in just a few minutes. If I were to travel to Bilbao again, I would choose this hotel again.

Was good experience and recommend

Modern clean property. Good central location

Amazing property with spacious and clean rooms, bistro was excellent and service was very friendly and professional

Well appointed hotel in a great location. Friendly and helpful staff. Superb breakfast to set you up for the day. Highly recommended.

La habitación súper limpia, el aire acondicionado funciona perfectamente y todo de acuerdo a la descripción. Excelente ubicación, todo cerca a distancia caminando, no necesitamos carro.

I unknowingly booked a room that was unrefundable. They did not allow me to reschedule my booking & I lost over $500. Be very careful when you make your reservation.