6/10 Okay
SAROJA
Apr 14, 2025
The room we were assigned was really hot as the AC was broken. It was around 8 pm when we went into the room and informed front desk. They tried to help but couldnt so in the end gave us a table fan that did not help at all. We suffered a sleepless night and slept at 5 am causing us to start the day late and miss out on our plan to go to Lake Como. The second noght, they moved us to a bigger room. Things worked in this room but I was too exhausted to fall asleep. This is the most expensive hotel i booked on my trip and it didnt live up to my expectations. Otherwise, staff were very nice and polite
SAROJA
Stayed 2 nights in Apr 2025