There was a reception lady , I don’t know her name but she was Italian with glasses and a bit short(so sorry to say that, please don’t get offended),She was absolutely super nice and lovely , very welcoming and so polite. I wish I knew her name ❤️ . Hotel was clean , I didn’t like the breakfast staff,it felt like there were standing and watching us ,what we are eating!!! And also there was a night , that I asked hot water from reception, he mentioned no we won’t serve in cups while a night ago ,I got it with cup and I was so confused with miscommunication. Overall it is close to metro station but full of homeless people and looks like gang people around! We were like a group of four which it was fine , but I won’t recommend this place if you are going to stay alone.