I would not recommend this hotel. The room was dirty upon arrival and was never cleaned during our entire stay — no cleaning services were provided at all. The Wi-Fi didn’t work, and despite asking twice at reception for proper towels, we were only given small face towels. The staff claimed they don’t have body towels, which is unacceptable for any hotel. Overall, poor cleanliness, no basic amenities, no room cleaning, and unhelpful service — a terrible experience in Milan.