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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

Exterior
Triple Room | 1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 25 per person)
Lobby
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
$131
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Piazza della Repubblica
    ‪6 min walk‬
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Place, Porta Venezia
    ‪12 min walk‬
  • Airport, Milan (LIN-Linate)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.6 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(42 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

Superior Triple Room

  • Sleeps 3

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About this property

Smart Hotel Milano

4-star hotel in Central Station
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Smart Hotel Milano features multilingual staff, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

Smart Hotel Milano is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (50 inch wide door)
  • Grab bar in shower (50 inches high)
  • Grab bar near toilet (50 inches high)
  • Handrails in stairways (50 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (50 inches wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 388 out of 766 reviews
Rating 8 - Good. 228 out of 766 reviews
Rating 6 - Okay. 85 out of 766 reviews
Rating 4 - Poor. 31 out of 766 reviews
Rating 2 - Terrible. 34 out of 766 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Liked: Cleanliness
Staff promised to extend stay until 7pm then told me later that they are sold out!
Stayed 2 nights in Sep 2025

8/10 Good

Inderjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned to access Milano Centrale station. Easily workable to places to eat and all the shops in Centrale Station. Clean rooms and friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

Bethan

Stayed 1 night in Sep 2025

10/10 Excellent

anthony

Stayed 1 night in Sep 2025

8/10 Good

Ayham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, with plenty of shops and restaurants around and super close to the Milano Central Station
Stayed 4 nights in Sep 2025

6/10 Okay

Leanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Three stars. Honestly if it wasn’t for the horrible shower drain flooding, I’d probably give it 4 or 5 stars. The first time I took a shower and the shower drain was semi clogged, and there wasn’t a high enough rim around the edges, so the water poured out and flooded the whole bathroom. Asked for the room to be changed, and I got a different room with the same problem. At this point I gave up and I just turned the water on for a few min at a time and waited for the water to slowly drain. Super annoying Other than this, location was great and the room was modern and clean.
Stayed 4 nights in May 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my one nigh stopover. I would not want to stay more than that as there are many prettier area around Milan. Staff were fine and room was clean and functional
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room small, staff very helpful. Beds very comfortable and shower great water pressure.
Stayed 5 nights in Sep 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious style rooms
Stayed 1 night in Aug 2025

4/10 Poor

Sui

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the king size bed room but they didn’t give me king size bed and it was very uncomfortable. No sheer coverings on the window. We had to cover the window with thick curtains all the time. It’s like staying in the dungeon. No coffee machine. Very limited bathroom amenities. Can’t be 4 star hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Stayed 1 night in Aug 2025

6/10 Okay

David

Disliked: Staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful and friendly
Stayed 3 nights in Aug 2025

8/10 Good

Lin

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

arlene, any city

Disliked: Cleanliness, staff & service, property conditions & facilities
sticky dirty presenting itself as clean. jail cell vibes
Stayed 1 night in Aug 2025

10/10 Excellent

Hiran

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

JESUS FELIX

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación inmejorable

Ubicación excelente en la Estación de trenes de milano central
Stayed 3 nights in Aug 2025

10/10 Excellent

Yan Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Aug 2025

10/10 Excellent

Alice

Stayed 3 nights in Aug 2025

10/10 Excellent

William, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025