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Smart Hotel Milano

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smart Hotel Milano

1 bedroom, minibar, in-room safe, desk
Lobby
Exterior
Triple Room | 1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 20 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Via Torriani Napo, 28, Milan, MI, 20124
  • Piazza della Repubblica
    10 min walk
  • Corso Buenos Aires
    11 min walk
  • Piazzale Loreto
    15 min walk
  • Milan (LIN-Linate)
    23 min drive

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Smart Hotel Milano

4-star hotel in Central Station
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Smart Hotel Milano features multilingual staff, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

Smart Hotel Milano is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (50 inch wide door)
  • Grab bar in shower (50 inches high)
  • Grab bar near toilet (50 inches high)
  • Handrails in stairways (50 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (50 inches wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan
Smart Hotel Milano Hotel Milan

Smart Hotel Milano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 460 reviews" "
Rating 8 - Good. 141 out of 460 reviews" "
Rating 6 - Okay. 45 out of 460 reviews" "
Rating 4 - Poor. 18 out of 460 reviews" "
Rating 2 - Terrible. 20 out of 460 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie, GREENCASTLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place in a convenient location, for restaurants, drinks, Metro, and train. Good value for money. Great air conditioning too! I'd definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Valentina

Liked: Staff & service, property conditions & facilities
Small rooms but very nice and super close to the train station
Stayed 1 night in Aug 2024

6/10 Okay

Minna, Brooklyn

Traveled with family
Liked: Staff & service
Disliked: Amenities
Poor soundproofing, our rooms are on second floor, we can hear people talking on the street. A few minutes walk to Milan Central Station, very convenient, but feel unsafe at night as there are many homeless people sleeping outside of Milan Central station.
Stayed 2 nights in Aug 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice coming inside but when I got to the room it wasn’t what I expected. The room was very small and I felt cramped during my stay. It was however very close to train station.
Stayed 2 nights in Aug 2024

6/10 Okay

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Don’t rely on reception for a wake up call
Don’t rely on the front desk for a wake up call. 2 minute walk from Milan station if you know what the right exit is. Would recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Paolo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern place in Milan
Very modern.
Stayed 1 night in Aug 2024

6/10 Okay

Chaima

Traveled with partner
Liked: Staff & service
I recommand
Stayed 2 nights in Aug 2024

8/10 Good

Yi-Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long train ride I was appreciative they were able to check us in a little early. The room was nice and cool when we walked in after a warm day. Everything was very clean, modern, and sleek!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ismary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this wonderful hotel twice with two weeks and both were perfect. The staff was helpful and always present. Thank you for a wonderful stay
Stayed 2 nights in Jul 2024

8/10 Good

Ayesha

Traveled with family
Liked: Cleanliness, amenities
The hotel nice only there was a bad smell In the lobby
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the Milan central station. It was hot and air conditioner worked well. There are plenty of great restaurants near by and places to get small items like drinks and snacks.
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here on two separate occasions, the second after my flight was unexpectedly cancelled. The rooms are bright and spacious, providing great value for the price. The hotel is very conveniently located near the Milano Centrale train station. The front desk staff are very friendly and even let me check into my hotel room at ~11 am in the morning, since it was already ready, at no extra charge. I would definitely stay here again!
Stayed 1 night in Jul 2024

8/10 Good

Lynnette

Stayed 2 nights in Jul 2024

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to station
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean hotel close to transport links
Basic hotel, but okay for a short stay. Close to transport links, but apparently not very safe area late at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for walking and sightseeing. Trains right across street. You can get anywhere snytime
Stayed 2 nights in Jul 2024

10/10 Excellent

JOZEF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Dipan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024