See all properties

The Westin Palace, Milan

5.0 star property

Choose dates to view prices

Photo gallery for The Westin Palace, Milan

Presidential Suite, 1 Bedroom, Terrace | Terrace/patio
Creator video - submitted by Katrinfevi
Executive Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Suite, 1 Bedroom (Diplomatic, steam bath) | 1 bedroom, premium bedding, down comforters, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$313
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
Piazza Della Repubblica 20, Porta Nuova, Milan, MI, 20124
  • Place, Piazza della Repubblica
    ‪1 min walk‬
  • Place, Indro Montanelli Public Gardens
    ‪2 min walk‬
  • Place, Via Montenapoleone Fashion District
    ‪11 min walk‬
  • Airport, Milan (LIN-Linate)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 King Bed

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Grand Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living room | 30-inch TV with satellite channels, pay movies

Deluxe Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Diplomatic, steam bath)

Suite, 1 Bedroom (Diplomatic, steam bath) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom (Diplomatic, steam bath)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace

Presidential Suite, 1 Bedroom, Terrace | Living room | 30-inch TV with satellite channels, pay movies

Presidential Suite, 1 Bedroom, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Panoramic Suite, 1 King Bed (View) | View from room
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 1,001 reviews
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

About this property

The Westin Palace, Milan

5-star Milan hotel, connected to the convention center in Central Station
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
The Westin Palace, Milan offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Milan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 5-star property consist of a business center, 14 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Westin Palace, Milan is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon.
PanEVO Restaurant - This restaurant specializes in Regional cuisine and serves breakfast and dinner. A children's menu is available.
Terrazza PanEVO-Summer - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Lounge Bar - This cocktail bar serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 40 per day)
  • Valet parking on site (EUR 60 per day)
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 38 for adults and EUR 38 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • PanEVO Restaurant
  • Terrazza PanEVO-Summer
  • The Lounge Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 14 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 31 2026 to February 2 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 for adults and EUR 38 for children
  • Self parking fee: EUR 40 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A1TN5XKYZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Milan Westin
Milan Westin Palace
Palace Milan
Palace Westin
Westin Palace Milan Hotel
Westin Milan Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Milan
Westin Palace Milan
The Westin Palace, Milan Hotel Milan
Westin Milan
The Westin Palace, Milan Hotel
The Westin Palace, Milan Milan
The Westin Palace, Milan Hotel Milan

The Westin Palace, Milan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta 4 nights to begin our tour of Italy. Service here is wonderful and extremely friendly. The rooms are huge by European standard with over sized king beds. The location is good for short cab rides to the train station or city center. Not much around as far as walking but there is an STK steakhouse across the street we enjoyed and the restaurant/ bar in the hotel is beautiful and has good food, which is nice after a long day out sight seeing.
Stayed 4 nights in Oct 2025

6/10 Okay

Fang

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel need to update their rooms and it is dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms.
Stayed 1 night in Sep 2025

2/10 Terrible

ZHEQIN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Jorge, Arcos De La Frontera

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There is bad maintenance in the hotel. Walls with mildew. scrached and dirty walls dirty cloth in chairs. In the room. Was given a room with view to a dirty inside wall. Not to mention no hot water in the shower, had to call front desk For a hotel with the word “Palace” in its name it leaves out a lot to deliver
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and perfect customer service
Stayed 6 nights in Aug 2025

4/10 Poor

Susan

Stayed 3 nights in Aug 2025

10/10 Excellent

Athena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience at the Westin Rome. Stayed with my family. Room was very large, compared to other European rooms. Staff was so lovely. Overall 10/10 experience! Upstairs rooftop patio was beautiful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

4/10 Poor

hani

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Dirty carpets

Stayed 1 night in Aug 2025

8/10 Good

Charles

Traveled with family
Liked: Staff & service
The service was excellent. We arrived in the morning and wanted to just drop off our suitcases. Within 1 hour, our room was ready and it was perfect because we were all jet lagged and needed a nap. Room service was done every time we came back and we came back each day ant different times. The attentiveness was impressing. Every drink in the room was complimentary and room service offered to refill them each night. We loved and enjoyed the amenities inside the hotel especially the gym. We felt welcomed by the entire staff every day and night. Great coffee and cappuccino. This would’ve been my 5 star review but here are my turn offs: *the room was uncontrollably dusty. We had to wipe screens on our iPads and iPhones every morning because it was covered in dust from being on the desks and table. I had to buy allergy medicine because I’m allergic to dust. *the room temperature was uncomfortably warm at times. We went to Milan during the heat wave and the room climate control does not go lower than 16C. *during the 3rd day of our stay, we came back to the hotel and our water was brown in the sink and shower. We had to run the water for awhile and the color changed back. The next time I’m in Milan, I will research on if my turn offs are common in hotels in Milan. If so, I will give this hotel another chance in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jasmin

Stayed 1 night in Jul 2025

10/10 Excellent

Ruth Carolina

Stayed 1 night in Jul 2025

2/10 Terrible

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

Esayas Gebremichael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

6/10 Okay

Silvia

Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a terrific location with friendly and courteous staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Jerzy

Stayed 1 night in Jul 2025

2/10 Terrible

Rasha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the smill is very bad in the hotel and hotel is not clean
Stayed 5 nights in Jul 2025

6/10 Okay

Elenilson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am a Marriot Bonvoy platinum elite. The AC on our room didn't work from the start. We talked to the concierge 3 different times about the AC. We stayed for 5 days. On the last day we were really upset because of the situation. The manager gave us like $120 Euro credit which for a 5 start hotel is nothing. Beautiful hotel, Beautiful city however that ruined it for us since it was really hot during that time.
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

6/10 Okay

Marcus, Yonkers

Traveled with partner
Liked: Cleanliness, staff & service
It's beautiful hotel but unfortunately we were without air conditioning for two of the three dys we stayed there.
Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Staff were mostly rude. We have been overcharged since our check out by approx £300, despite us telling the receptionist that we did not have any room service or bar food as had been charged to our room. We now have the drama of having to claim this money back from overseas. Terrible behaviour
Stayed 2 nights in Jul 2025

8/10 Good

Kurt

Stayed 1 night in Jun 2025