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Uptown Palace

4.0 star property

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Premium bedding, down comforters, minibar, in-room safe
Presidential Suite (Duomo view) | Terrace/patio
Lobby sitting area
Suite (Duomo view) | Living area | 32-inch flat-screen TV with satellite channels, TV, first-run movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via Santa Sofia N.10, Milan, MI, 20122
  • Piazza del Duomo
    ‪8 min walk‬
  • Cathedral of Milan
    ‪8 min walk‬
  • Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Milan (MXP-Malpensa Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room Single Use

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible | Premium bedding, down comforters, minibar, in-room safe

Single Room, Accessible

  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (Duomo view)

Suite (Duomo view) | Premium bedding, down comforters, minibar, in-room safe

Suite (Duomo view)

  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • City view
  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Uptown Palace

4-star hotel in Milan Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Uptown Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Up Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mihret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredibly good and the staff was great The location is very close to restaurants and the Duomo is a cool 10 minute walk Would definitely recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

James, Hopkinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in the heart of the city. Just a short 10 minute walk to the Duomo. I will stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
I only had a one night stay but I loved the room. We had had a king sized bedroom and it was reasonably spacious given the price and the bathroom was super nice. I would definitely stay here again. The only downer is the lack of amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo, Baden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good and one is near to the important sites
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen Anthony

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Lori

Stayed 2 nights in Feb 2025

8/10 Good

waleed

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all great but no parking you have to park 7 mins away in the public parking and then walk to the hotel

6/10 Okay

Yan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kimberley

Stayed 1 night in Nov 2024

10/10 Excellent

S

Stayed 1 night in Feb 2025

10/10 Excellent

Analicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Rooms spacious and nicely decorated. Overall the hotel was great just too much construction outside.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jim, Calgary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and walkable to much of central Milan. They had very friendly staff in the lobby and restaurant. On a bit of a noisy street frequented by ambulances.
Stayed 8 nights in Jan 2025

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Leona Luya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are super friendly, Mr.Francesco V. showed me 4-5 rooms till I decided on the Junior suite. He also helped us with the luggages. There was another gentleman works at front desk, unfortunately I didn't grab his name. He helped us to process the room upgrade, and also recommend us restaurants. We will definitely revisit this hotel because of their amazing service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bengo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Milan. Very attentive and helpful staff. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony, Warrington

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff and lovely hotel in centre of Milan. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Angeleta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Obie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel Angel Lacava, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely modern hotel , easy walking from the metro and we walked to the Duomo etc. Reception recommended and booked us a lovely meal in a traditional Milanese restaurant. Would recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, one of the best hotels I was in for my 2 week stay in Italy. An extremely walkable location with amazing staff that were always happy to help. I would highly come back to this place if I visited Milan again.
Stayed 2 nights in Jan 2025

10/10 Excellent

XIANG, Richmond

Liked: Cleanliness, property conditions & facilities
very nice
Stayed 2 nights in Dec 2024