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Best Western Waukesha Grand

2.5 star property

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Photo gallery for Best Western Waukesha Grand

Lobby
Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping

Explore the area

Map
2840 N Grandview Boulevard, Pewaukee, WI, 53072
  • Springs Water Park
    ‪3 min drive‬
  • Waukesha County Expo Center
    ‪3 min drive‬
  • Center Court Sports Complex
    ‪5 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wildwood Lodge

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, (1001)
The price is $113
per night
$128 total
includes taxes & fees
May 21 - May 22
Wildwood Lodge

About this property

Best Western Waukesha Grand

Pewaukee hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities.
Best Western Waukesha Grand offers 92 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Waukesha Grand provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Waukesha Grand is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand Waukesha
Best Western Waukesha
Best Western Waukesha Grand
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Hotel Pewaukee
Best Western Waukesha Grand Pewaukee
Waukesha Best Western
Best Western Pewaukee
Pewaukee Best Western
Best Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel Pewaukee

Best Western Waukesha Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Convenient and cheap. Decor is a bit older. Clientele leaves something to be desired. They minimized their continental breakfast. Cheap stay and gets the job done. Very friendly and accommodating staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Roy

Stayed 1 night in Jan 2025

4/10 Poor

Cody

Traveled with family
Disliked: Cleanliness, amenities
I had a no smoking room and the room smelled like a cigar bar. Breakfast was a joke, nothing stocked and no one restocking food items.
Stayed 1 night in Jan 2025

4/10 Poor

Nathan

Stayed 3 nights in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

We visited for a short time to attend a wedding. We were very impressed with the entire experience
Stayed 1 night in Dec 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air was so dry I got a bloody nose
Stayed 1 night in Dec 2024

6/10 Okay

Moises

Liked: Cleanliness
Very bad maintained breakfast bar.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Tristan

Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Traveled with family
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk was wonderful and very helpful. He heard my concerns about the Best Western I stayed with the night previoysly. He immediately replaced the iron in my room when mine didnt work. Real class act!
Stayed 1 night in Nov 2024

4/10 Poor

Arup

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Lisa

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley Anne, Skokie

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah, Maple Grove

Stayed 3 nights in Sep 2024

8/10 Good

Jessie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michele, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Average hotel.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

David

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

The spa was great, but the pool wasn’t heated. Kids loved it tho.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property use in good location and place comfortable and clean
Stayed 1 night in Oct 2024

4/10 Poor

KELLY, AUBURN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at the Best Western Waukesha Grand was disappointing. During our 5-day visit, we experienced two instances of having no water, and the fitness room was unusable due to a lack of air conditioning. Additionally, the building's only washing machine was broken throughout our stay. Despite reaching out, our requests for compensation or resolution were denied. The hotel provided two reasons: first, a city pipe issue at a neighboring property, which required the water to be shut off from 5:00 AM to 8:30 AM on the first day, right when we needed it. The second incident occurred on the last day, and the hotel claimed it was related to the original issue, requiring another water shutdown in the early morning, once again when we needed it. They also noted that since we booked through Expedia, a third-party site, they couldn’t offer any compensation.
Stayed 5 nights in Sep 2024