Best Western Waukesha Grand

2.5 star property

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Photo gallery for Best Western Waukesha Grand

Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Free full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
$86
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
2840 N Grandview Boulevard, Pewaukee, WI, 53072
  • Place, Springs Water Park
    ‪1 min drive‬
  • Place, Waukesha County Expo Center
    ‪3 min drive‬
  • Place, Center Court Sports Complex
    ‪4 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

7.6 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Waukesha Grand

Pewaukee hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities.
Best Western Waukesha Grand offers 92 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Waukesha Grand provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Waukesha Grand is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand Waukesha
Best Western Waukesha
Best Western Waukesha Grand
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Hotel Pewaukee
Best Western Waukesha Grand Pewaukee
Waukesha Best Western
Best Western Pewaukee
Pewaukee Best Western
Best Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel Pewaukee

Best Western Waukesha Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1011 reviews
Rating 8 - Good. 296 out of 1011 reviews
Rating 6 - Okay. 147 out of 1011 reviews
Rating 4 - Poor. 97 out of 1011 reviews
Rating 2 - Terrible. 71 out of 1011 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anita R.

Liked: Cleanliness, staff & service
Friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Clean and comfy! Accessible to all. 100% recommended. Friendly Staffs.
Stayed 1 night in Aug 2025

10/10 Excellent

derek

Stayed 5 nights in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service
The family checking in ahead of me had outrageous expectations, and the clerk was so patient and polite!
Stayed 1 night in Aug 2025

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
parking was a bit tight - no other complants
Stayed 1 night in Aug 2025

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Choua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, breakfast on point, swimming super clean. Rooms were clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

Nice clean hotel. Clean breakfast area with options for everyone. Easily accessible to the interstate and plenty of restaurant options in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Property conditions & facilities
We like this place. We stayed last year too. The rooms are nice and clean and the hotel is close to restaurants that we like.
Stayed 1 night in Aug 2025

2/10 Terrible

Tracy

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We had to wait for an hour for our room to be done being cleaned. No discount!
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Tia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Tami

Stayed 1 night in Jul 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. Breakfast was fine and expected. The room was okay, but the bathroom had a horrid smell. I couldn't go into it without holding my breath.
Stayed 2 nights in Aug 2025

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

NEALCHENG

Stayed 1 night in Aug 2025

10/10 Excellent

Lizeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vending machines were convenient . Nice location!
Stayed 2 nights in Aug 2025

8/10 Good

Belinda

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Need more parking, got 1 of 3 spots left on a Saturday. The 4 times we went to the desk we had to wait for the desk worker to finish an email or call before getting help.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Bottles for hand soap, shampoo and conditioner were all empty. Had to repeatedly ask for someand the guy seemed relunctant to help as the we were lying. Got back to the hotel late and we didn't get housekeeping. When I asked about it, I was informed that you have to request. Needed to ask for more soap and towels. Our garbage cans were full and beds a mess. On top of all this, our sheets were stained, walls were a mess and the ceiling had small holes everywhere. Definitely wouldn't stay at this place again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Liked: Amenities
I liked the location of the hotel. The issue I had was I am dumb as dirt when it comes to technology. I could not figure out the tv but I was in the room to worry about it
Stayed 3 nights in Aug 2025

2/10 Terrible

Shane

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
After turning on the jacuzzi tub jets black hair clumps shot out, comforter stained, air conditioner did not work.
Hair out of jets in the tub
Stayed 1 night in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
On business trip
Stayed 2 nights in Aug 2025