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Best Western Waukesha Grand

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Waukesha Grand

Lobby
In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
2840 N Grandview Boulevard, Pewaukee, WI, 53072
  • Springs Water Park
    3 min drive
  • Waukesha County Expo Center
    3 min drive
  • Center Court Sports Complex
    5 min drive
  • Waukesha, WI (UES-Waukesha County)
    5 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wildwood Lodge

Pool
Hot Tub
Breakfast included
Pet friendly
4.2 out of 5, Very Good, (1012)
The price is $109
per night
$123 total
includes taxes & fees
Dec 7 - Dec 8
Wildwood Lodge

About this property

Best Western Waukesha Grand

Pewaukee hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and laundry facilities.
Best Western Waukesha Grand offers 92 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Waukesha Grand provides a spa tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Waukesha Grand is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand Waukesha
Best Western Waukesha
Best Western Waukesha Grand
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Hotel Pewaukee
Best Western Waukesha Grand Pewaukee
Waukesha Best Western
Best Western Pewaukee
Pewaukee Best Western
Best Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel Pewaukee

Best Western Waukesha Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1008 reviews" "
Rating 8 - Good. 341 out of 1008 reviews" "
Rating 6 - Okay. 137 out of 1008 reviews" "
Rating 4 - Poor. 87 out of 1008 reviews" "
Rating 2 - Terrible. 62 out of 1008 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Landon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The entire floor said non smoking but everything including the room smelt like cigarette smoke.
Stayed 1 night in Aug 2024

10/10 Excellent

christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Madison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend as a place to stay unless you absolutely need to. It smells like cigarettes on the second floor and the bathroom was outdated. The Tv was the only thing the room had going for it since it was a smart tv other than that it was just kinda old and outdated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allen, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They gave me the time to solve some problems I had. They were supportive and positive. I appreciated their efforts. :)
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope, never again
Checkin was rude. Room was humid and smelled terrible. Bed uncomfortable. Pillows were trash. Workout room was a joke. "Free breakfast" was laughable. Terrible experience, and will not return there when we come back to the area.
Stayed 3 nights in Aug 2024

6/10 Okay

Gabriela

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Jackie

Business traveler, Traveled with partner
Things like the remote and carpet felt grimy. There was dirt and hair in the corners of the bathroom.
Stayed 2 nights in Aug 2024

4/10 Poor

JOHN

Traveled with family
Liked: Amenities
Everything good. Except breakfast buffet had NO EGGS!!! I asked guy at desk and he said they ran out of eggs yesterday. Lame.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old rooms that smell like cigarette smoke
My room was supposed to be non-smoking, but it clearly hadn’t been remodeled in years, so the old smoke stench is still there. I could not fall asleep because of that smell. I mentioned it at the front desk. All that was do was: „Ok, I will make sure I will note here that it wasn’t you that smoked in the room”. I will not be staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Change the sheets.
Hotel hallways and lounge could use some updating. Breakfast area is dated. Breakfast was ok. The room appeared to be updated, however, the sheets on the bed has some very gross spots so i slept on top of the covers my first night and specifically asked the front desk to have housekeeping change my sheets. When i returned at 8pm, my room still had not been cleaned. Parking is a little odd, but close the the strip mall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 rooms for business
everything was good and a great value!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Staff & service
Continental breakfast was very good! Room needs some cleaning/painting. Bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

RaKeysha

Stayed 2 nights in Aug 2024

6/10 Okay

Kennedy

Traveled with family
Disliked: Cleanliness
We stayed for four nights no one came to take trash or replace towels when we were there and the bottom of the fridge was dirty
Stayed 4 nights in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

June

Pool was nice, breakfast was ok, in-room refrigerator and microwave were very handy….but we were there 4 nights and nobody ever came to clean our room, take out the garbage or replenish the towels.
Stayed 4 nights in Jul 2024

4/10 Poor

Danielle

Stayed 3 nights in Jul 2024

6/10 Okay

Greg, BLOOMINGTON

Stayed 2 nights in Jul 2024

4/10 Poor

Greg, BLOOMINGTON

Traveled with partner
Disliked: Staff & service, amenities
No room service our room wasn't cleaned and not given freash towels
Stayed 2 nights in Jul 2024

6/10 Okay

Mardi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not worth the high price.
The hotel smelled like stale cigarettes amd we had a wash cloth folded nice like it was clean but it had gross dried crusty stuff on it. The TV had no signal. Positives were the breakfast and the bed was comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Philip

Traveled with family
Disliked: Cleanliness
3 day stay
We were there 3 days. Never had trash collected. Didn't receive clean towels
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Traveled with partner
Liked: Staff & service
Location was great.
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tv remote did not work. The lamp between the beds did not work. The outlets on the lamp did not work and yes the lamp was plugged in. The smell in the hallway was a bit nauseating. The tiles that line the top of the pool, are in need of some serious cleaning. Lesson learned, I will find a different hotel going forward.
Stayed 1 night in Jul 2024