Sonesta Milwaukee West Wauwatosa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Lobby lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Children's Hospital of Wisconsin
    16 min walk
  • Innovation Restaurant
    1 min walk
  • Milwaukee Intermodal Station
    11 min drive
  • Milwaukee, WI (MWC-Lawrence J. Timmerman)
    11 min drive

Room options

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 451 out of 1121 reviews" "
Rating 8 - Good. 262 out of 1121 reviews" "
Rating 6 - Okay. 192 out of 1121 reviews" "
Rating 4 - Poor. 107 out of 1121 reviews" "
Rating 2 - Terrible. 109 out of 1121 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Two of the chairs in my room were disgustingly dirty. Did not sit on either would not sit on either .
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Traveled with family
Liked: Staff & service
Disliked: Amenities
I was very disappointed that the hot tub was out of order. I did jump in the pool but as I was floating around, I noticed that there is a lot of rotting areas and it's just yucky.
Stayed 3 nights in Sep 2024

10/10 Excellent

Deanna, Hatley

Stayed 1 night in Sep 2024

8/10 Good

Simon

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah, Campbellsville

Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Stayed 1 night in Aug 2024

6/10 Okay

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Barely maintainable in West Allis
Will never stay there again going through his transition phase
Stayed 1 night in Aug 2024

8/10 Good

Craig

Stayed 1 night in Sep 2024

2/10 Terrible

Geoff

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room wasn’t ready. The lobby was full of other folks waiting for a room. My wish was to check in even if they didn’t have a room ready just because I didn’t want to have to go through all the BS after our concert. Front desk staff were cold and not helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Sue

Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Room was great! Bed was comfy. Unfortunately the hot tub did not work when we were there. Seems as if it was out all weekend.
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"The rooms were spacious and clean, with amazing views"
Stayed 1 night in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bag check after check out to departure
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
My stay was great. Our room had some wallpaper peeling off by the door. The pool had tiles that look like they will fall. But other then that it was great
Stayed 1 night in Sep 2024

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
All of the staff was very nice. The nightly rate was absolutely too high for the condition of the rooms. The room smelled of urine by the full length mirror (I'm hoping it was pet urine and not human). The furniture in the room was beat up. The door lock didn't work properly. There's peeling wallpaper, incredibly dusty vents. Although minor, the bed skirts were sloppy and crumpled, which just didn't help with the overall presentation of the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Nick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited at check in for 20 minutes with 1 employee while others just chatted. Upon entry to room never looked cleaned. Hairs on toilet, bathtub, no toilet paper put out (had a roll in cabinet) stains on both beds bedding both sheets and blankets along with holes. Requested room service, didn’t do it. Pool was disgusting don’t know if it had been cleaned yet alone had chlorine. Nasty clumps of hair floating around in pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Letisia

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Traveled with family
Rooms outdated and run down. Mold in the bathroom. Lobby was nice. One of the front desk workers was rude to my sister who was also a customer. Breakfast buffet wasn’t worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Rylie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jodi, Davenport

Liked: Cleanliness, staff & service
I missed having at least a small refrigerator in the room to keep things cold overnight, otherwise my stay was fine.
Stayed 1 night in Aug 2024