Sonesta Milwaukee West Wauwatosa

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Indoor pool
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Breakfast area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Children's Hospital of Wisconsin
    ‪16 min walk‬
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Froedtert Hospital
    ‪4 min drive‬
  • Milwaukee, WI (MWC-Lawrence J. Timmerman)
    ‪11 min drive‬

Room options

Deluxe Room, 1 King Bed (Deluxe King)

8.2 out of 10
Very good
(86 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (One Bedroom Suite King)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.4 out of 10
Good
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Preferred King)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 464 out of 1145 reviews" "
Rating 8 - Good. 262 out of 1145 reviews" "
Rating 6 - Okay. 197 out of 1145 reviews" "
Rating 4 - Poor. 112 out of 1145 reviews" "
Rating 2 - Terrible. 110 out of 1145 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and bar is back!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Colten

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outdated rooms stay wasn’t bad but probably wouldn’t stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

10/10 Excellent

Bailey N.

Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
Rooms are in need of updating. No refrigerator.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Amenities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stifling hot
I got to my room around midnight, room was very hot inside. I was exhausted so i adjusted the thermostat lower than what it was set at 60°. I thought the temp would adjust, woke at 5 am with the room still stifling 🔥 hot. Not happy! The hallway was about 15° cooler than my room.
Stayed 1 night in Oct 2024

6/10 Okay

Luke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find .
Stayed 1 night in Oct 2024

4/10 Poor

Shannon

Stayed 1 night in Sep 2024

2/10 Terrible

Elyse

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall, the rooms were not well kept; the lamp shade was stained, curtains falling apart, and stains on the carpet. The common areas were no better. One of the people in my party had a reservation that was under her husband's name (same last name). She was told she was not allowed to check in and the front desk associate took no time to try and troubleshoot the issue. She forfeited her 150 dollar room. Upon seeing the condition of the other rooms we left and spent another $200 to go to the Marriott Springhill Suites next door which was very nice.
Stayed 1 night in Oct 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

HOWARD and MARILYN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Close to Froedtert for us.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't be back.
Looks like the Hotel is not well taken care off. Trash overflowing, very dirty common area, mold in shower. Shuttle service not available to the Ballpark. Unfriendly front desk clerk at check in. Ask us to pay 50 dollars for the shuttle, then told us its not available. Front desk clerk sound asleep at 6 am while people are leaving
Stayed 1 night in Oct 2024

4/10 Poor

Avery L

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not book here again
It’s pretty alarming that these hotels make so much money and don’t reinvest it into the rooms old and outdated shower. Had a lot of corrosion on the door handle and showerhead.
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice people
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay. In and out without any stress. Nice room that had what we needed for a quick baseball trip. The only complaint was I thought the towels were inferior and didn't seem to match the other amenities.
Stayed 1 night in Sep 2024

4/10 Poor

Kathy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
dirty
The room was so dirty. At the very least fix the obvious. Check out the curtains...312
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
I sent this email the front service mamager and her boss. NO RESPONSE from either. I just wanted to give some feedback on our recent stay. We typically do stay at the Sonesta when we come for Brewer games and have reserved rooms in the past under my name or my fiancé‘s name Jenny Van Schyndel. We like the cleanliness of the hotel and the comfortable beds. However, we just checked out this morning and this stay was not as comfortable as our stays have been in the past. When we checked in, Jenny had asked about the hours for the pool and they told us the hours, but never mentioned that the hot tub was closed. When we booked this hotel we purposely did so because it had a hot tub. Other hotels had continental breakfast, but we chose to book the Sonesta because we were looking forward to using the hot tub. We got up early at 8 AM and went down to use the hot tub only to find that it was closed with caution tape around it and completely empty. We wish that they would’ve told us this upon check-in or better yet when we made the reservation. On a sidenote, Jen was also disappointed to find that there was no hairdryer in the hotel room. We would like to see if we could be compensated a 50% discount on the room due to being no working hot tub as advertised. Please let us know if you can handle that refund. I realize that we booked through Hotels.com, a third-party Administrator, but I do know that it is possible to get a discount
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Stayed 1 night in Sep 2024

2/10 Terrible

Antomia

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
What I didn't like was checked in room not clean, bathroom toliet and tub was nasty. Would not accommodate us and switch to a new room. Also my card that I checked in with mysterious got a charge for $150. Never happened before because I don't use the card.
Stayed 1 night in Sep 2024