Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Lobby lounge
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Laundry
$107
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪2 min drive‬
  • American Family Field
    ‪7 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, 1 King Bed (Deluxe King)

8.4 out of 10
Very good
(137 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (One Bedroom Suite King)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(90 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 621 out of 1630 reviews
Rating 8 - Good. 376 out of 1630 reviews
Rating 6 - Okay. 281 out of 1630 reviews
Rating 4 - Poor. 181 out of 1630 reviews
Rating 2 - Terrible. 171 out of 1630 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

kevin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent place except no microwaves, seens lots not available .
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness, room comfort
Requests were not fulfilled Pool closed Restaurant closed No hot breakfast No refrigerator in our room No guest welcome book TV stations did not match the channel numbers and stations lister were not available All of that led to a large disappointment for the price we paid!
Stayed 2 nights in May 2025

2/10 Terrible

Tae

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, and comfortable
Stayed 1 night in May 2025

8/10 Good

Daniel E.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, clean and comfortible. A couple of thinga to improve, I think it is great that you offer coffe machine in the room, but would sad that there was not any water. In terms of food, it would be great to offer eggs on breakfast as other hotel chains. Personnel was ok, not as freiendly as other places but not rude,
Stayed 1 night in May 2025

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, room comfort
Stayed 12 nights in May 2025

4/10 Poor

HARLOW

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like they were on their way towards closing. The dining room and lounge were not open. No shuttle service to the game as advertised.
Stayed 3 nights in May 2025

10/10 Excellent

SAMUEL

Stayed 1 night in May 2025

6/10 Okay

Edward

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet was not anchored. Drapes did not close, brights shining in. Breakfast is a muffin or danish or fruit. Used q-tips in bathroom. Beds not comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

kevin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing except no microwave. No real breakfast. But top-notch in every otjer regard.
Stayed 1 night in May 2025

4/10 Poor

Jamila

Stayed 2 nights in May 2025

10/10 Excellent

kevin

Traveled with family and small children, Business traveler
Liked: Amenities
It was an awesome stay. Everything was amazing. Onky down side was the breakfast area and bar were nit accessible .
Stayed 2 nights in May 2025

6/10 Okay

Erica

Stayed 6 nights in May 2025

10/10 Excellent

Tea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 5 nights in May 2025

10/10 Excellent

Nicole

Stayed 1 night in May 2025

4/10 Poor

Zakia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room I stayed in didn’t have refrigerator. The continental breakfast was even worse blueberry muffins both morning and Apple or orange nothing else choose from. Staff was kinda rude. If you book through a third party there’s hidden fees.
Stayed 2 nights in May 2025

6/10 Okay

linda

Traveled with family
Liked the lobby areas, staff wasccool
Stayed 2 nights in May 2025

8/10 Good

Mashica

Liked: Cleanliness, staff & service, property conditions & facilities
My only issue is that I had to wait two nights to get TV service. I was told that im able to receive a discount for the inconvenience of moving to a different room twice, one of which didn't have a working refrigerator
Stayed 5 nights in May 2025

10/10 Excellent

Nicole

Stayed 2 nights in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
My stay here was worth the price. The hotel and our room was very clean, beds were very comfortable. Was able to get a good sleep, very quiet and relaxing. Would like to know what they put in there air infiltration system, the entire hotel smells amazing. The only complaint is the hot tub out of use , was looking forward to that. Also restaurant and bar were closed, but they did offer some free grab and go breakfast items and coffee bar. Would definitely stay here again .
Stayed 1 night in May 2025

10/10 Excellent

lori

Liked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No restaurant sauna broke like cheap motel
Stayed 2 nights in May 2025

2/10 Terrible

Kate

Stayed 1 night in May 2025

4/10 Poor

Tracie

Disliked: Cleanliness
A bed had a strain and hair in the sheets but the laundry person was out so no clean sheets. Could have changed rooms but I was already unpacked. Asked for an extra comforter to sleep on top of the other comforter. Had to have the staff reprogram my room keys 2 times.....
Stayed 2 nights in May 2025