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Potawatomi Hotel & Casino

4.5 star property

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Photo gallery for Potawatomi Hotel & Casino

Aerial view
Casino
City view
7 restaurants, breakfast, lunch, dinner served; American cuisine
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$183
includes taxes & fees
Jan 21 - Jan 22

Explore the area

View in a map
1611 West Canal Street, Milwaukee, WI, 53233
  • Place, Potawatomi Bingo Casino
    ‪1 min walk‬
  • Place, Marquette University
    ‪1 min walk‬
  • Place, Harley-Davidson Museum
    ‪3 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪12 min drive‬

Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(115 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(79 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

4.5-star hotel in Menomonee River Valley
7 restaurants, a casino, and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

Event facilities measuring 60000 square feet (5574 square meters) include conference space. This luxury hotel also offers a casino, a 24-hour fitness center, and a sportsbook. Complimentary secured self parking and covered valet parking are available on site, along with a car charging station.

Potawatomi Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Canal Street Café - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare.
Cream City Coffee Co. - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Ruyi - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Marketplace - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 24-hour gym
  • 3,000 slot machines
  • 61 gaming tables
  • Bingo
  • Casino (150,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 60,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products

We should mention

A car is recommended for transportation to and from this property

Property is also known as

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Potawatomi Hotel & Casino Hotel
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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1007 out of 1413 reviews
Rating 8 - Good. 216 out of 1413 reviews
Rating 6 - Okay. 116 out of 1413 reviews
Rating 4 - Poor. 33 out of 1413 reviews
Rating 2 - Terrible. 41 out of 1413 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary, Pittsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Lots of fun!
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast restaurant not open every day
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel too stay
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We take the shuttle to the Brewers Game! Awesome. The Sports Bar is fabulous. Service was amazing. We really enjoyed our pressure cooked chicken dinner!
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Breakfast was 5 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

10/10 Excellent

Angela McClinton

Stayed 1 night in Oct 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay was great. The hotel and casino are clean. We loved the shuttle to the Brewer Game. Very convenient!
Stayed 1 night in Oct 2025

2/10 Terrible

Ron

Its all about your money

I needed to cancel and get a refund but was not allowed a refund, even though i was giving more than 24 hours notice. But apparently i needed to cancel befpre i booked in order to get a refund, which is as ridiculous as it sounds. I will be using other bookingservices from now on, and will avoid staying at Potowatomi as they offered even less help in my situation. Greedy.
Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Stacey

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of food options were very nice to have .
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Ample dining and entertainment options!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

ERIN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful. Not located a great part of the city. Otherwise a great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Large casino. Lots of dining options.
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025