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Potawatomi Hotel & Casino

4.5 star property

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Photo gallery for Potawatomi Hotel & Casino

Casino
Coffee shop
Grand Suite | Living area | 42-inch flat-screen TV with cable channels, TV, iPod dock
City view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
1611 West Canal Street, Milwaukee, WI, 53233
  • Marquette University
    ‪1 min walk‬
  • The Rave-Eagles Club
    ‪16 min walk‬
  • Harley-Davidson Museum
    ‪3 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪13 min drive‬

Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, laptop workspace

Junior Suite

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(72 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

4.5-star Milwaukee hotel steps from Marquette University
7 restaurants, a casino, and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 10 meeting rooms.

Event facilities measuring 60000 square feet (5574 square meters) include conference space. This luxury hotel also offers a casino, a sportsbook, and tour/ticket assistance. Onsite secured self parking and covered valet parking are complimentary.

Potawatomi Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Canal Street Café - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare.
Cream City Coffee Co. - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Ruyi - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Marketplace - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 3,000 slot machines
  • 35 gaming tables
  • Bingo
  • Casino (150,000 square feet of space)
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 60,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

A car is recommended for transportation to and from this property

Property is also known as

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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 949 out of 1370 reviews
Rating 8 - Good. 231 out of 1370 reviews
Rating 6 - Okay. 109 out of 1370 reviews
Rating 4 - Poor. 39 out of 1370 reviews
Rating 2 - Terrible. 42 out of 1370 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Amenities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Had bad service which was immediately
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Stayed 2 nights in Mar 2025

8/10 Good

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

David, Keokuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Michael, Clinton

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There were originally 2 employees at the check in desk.... there was a very long line. A manager or someone came over and requested that one of the two employees do something else.... the employee pointed to the long line and the manager said..."They can wait", and then there was only one employee at check in. After waiting a long time in the line and my wife and I were next to the counter... my wife and I were instructed to go to the VIP desk to check in.... when we got there we were then 3rd in line.... People that were behind us in the original line were checked in and on their way to their room way before we were even at the VIP desk... that only had one employee checking people in. I'm not sure why the hotel was short staffed or if this is always how it is but the whole check in process took way too long, almost an hour. it was not a pleasurable check in experience at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a night away from kiddos

Had fun!
Stayed 1 night in Apr 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple get away

We had a great time spending the weekend here. Staff couldnt been nicee
Stayed 3 nights in Apr 2025

10/10 Excellent

Taryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just a short Uber ride away! Check-in was easy and quick. Room was nice! All around great experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Stayed 1 night in Apr 2025

10/10 Excellent

shiquita

Stayed 1 night in Apr 2025

8/10 Good

Bj

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. A bit expensive but it was a good experience overall
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good place to gamble
Stayed 2 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness
Our room constantly smelled of marijuana. There must have been some shared ventilation system with other rooms. It was so prevalent that we had management notate the complaint on our room since we feared a”cleanup” charge could be added to our bill in case someone suspected we were the ones that smoked it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Milwaukee doesn’t get any better than this

Nice view great casino
Stayed 3 nights in Mar 2025

4/10 Poor

Connie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Even though I had my reservation with the correct dates they said it was wrong & would not honor it!
Stayed 1 night in Mar 2025

10/10 Excellent

Noemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel- totally recommend! Super clean and fun!
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Stayed 3 nights in Mar 2025

4/10 Poor

Janet

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff. Clean and accessible to the ball park. The free parking was a surprise benefit!
Stayed 1 night in Apr 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025