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Tru By Hilton Milwaukee Brookfield

2.5 star property

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Photo gallery for Tru By Hilton Milwaukee Brookfield

Lobby
Front of property
Reception
Lobby
Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
$105
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
20925 Watertown Road, Waukesha, WI, 53186
  • The Corners of Brookfield
    ‪11 min walk‬
  • Brookfield Square Mall
    ‪6 min drive‬
  • Milwaukee County Zoo
    ‪9 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Pet friendly
  • Parking included
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4.1 out of 5, Very Good, 1,011 reviews
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About this property

Tru By Hilton Milwaukee Brookfield

Waukesha hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a convenience store. Housekeeping is available on request.
Tru By Hilton Milwaukee Brookfield offers 82 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Onsite self parking is complimentary.

Tru By Hilton Milwaukee Brookfield is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Milwaukee Brookfield Hotel Waukesha
Tru Hilton Milwaukee Brookfield Waukesha
Tru Hilton Milwaukee Brookfie
Tru By Hilton Milwaukee Brookfield Hotel
Tru By Hilton Milwaukee Brookfield Waukesha
Tru By Hilton Milwaukee Brookfield Hotel Waukesha

Tru By Hilton Milwaukee Brookfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 699 reviews
Rating 8 - Good. 182 out of 699 reviews
Rating 6 - Okay. 59 out of 699 reviews
Rating 4 - Poor. 20 out of 699 reviews
Rating 2 - Terrible. 12 out of 699 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

William

B
Stayed 1 night in Jun 2025

10/10 Excellent

Wanda

Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and so was the staff but finding it was VERY VERY VERY HARD!!!!!!
Stayed 1 night in Jun 2025

2/10 Terrible

gerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was just like pictures and stated. Problem with check in. I had the reservation number and they saw the reservation but the expedia payment was not made. After an hour and a half the hotel staff got it resolved. They had trouble with expedia rep. Put on hold, hung up, no call back! I have used expedia before. So I am not sure what the problem was.
Stayed 2 nights in Jun 2025

8/10 Good

Shatae

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient property.
Stayed 1 night in Jun 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Jimmy, Diamond Bar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel over all. Will definitely stay here again. Love this brand .
Stayed 5 nights in May 2025

10/10 Excellent

Vianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate just book!

This hotel was very affordable and very clean for the price that was paid! My girls were able to enjoy the pool area. The complementary breakfast was perfect. I called to see about early check-in and without hesitation they were able to accommodate that request. My room was ready upon arrival which is very exciting after a long day. I would definitely book here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, effective space, and friendly staff. Breakfast is limited but adequate.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy, Diamond Bar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, McDonough

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessica was great at check in. We appreciated her service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jiaming

Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was located near our event. The room was clean and the staff was very polite.
Stayed 1 night in May 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Helpful staff. Fun vibe.
Stayed 2 nights in May 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Enjoyed the free breakfast and the coffee/tea bar available all day. Told staff upon checkout that bathroom door squeaked and before I was out the door, a person was on his way to fix it. Bef
Stayed 1 night in May 2025

10/10 Excellent

Erica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As an admitted neat freak, I was delighted by how clean the room is. I stay in hotels a few times a year with my family, including Tru’s, mostly just for sleeping - so want cleanliness and comfort, don’t need a lot of amenities - and this fit the bill better than any I can recall from the last few years. This was as clean as if the hotel had just opened. The rest of the room as well as common areas were clean as well. Bedding and mattress were spotless, soft and comfortable. Breakfast is standard hotel breakfast, which my kiddos love. We arrived exhausted, so the seemingly small detail of a slip of paper that included information so I didn’t have to remember breakfast hours was a lovely touch. It is evident that the staff here cares about their guests.
Stayed 1 night in May 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nunzio

Stayed 1 night in May 2025

6/10 Okay

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds uncomfortable. Bread and bagels were not fresh.
Stayed 2 nights in May 2025

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service
Is a good place to stay has a pool table and very nice decor.
Stayed 4 nights in Apr 2025