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Tru By Hilton Milwaukee Downtown, WI

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Milwaukee Downtown, WI

Exterior
Free daily continental breakfast
Exterior
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
515 N Jefferson St, Milwaukee, WI, 53202
  • Milwaukee Public Market
    4 min walk
  • Milwaukee School of Engineering
    7 min walk
  • Riverside Theater
    8 min walk
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    14 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 268 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 268 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 217 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 268 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

  • 374 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 268 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 399 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Milwaukee Downtown, an IHG Hotel

Breakfast included
Free WiFi
Air conditioning
Gym
4.2 out of 5, Very Good, (791)
The price is $115
per night
$135 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Milwaukee Downtown, an IHG Hotel

About this property

Tru By Hilton Milwaukee Downtown, WI

Hotel in Downtown Milwaukee
A fitness center, valet parking, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru By Hilton Milwaukee Downtown, WI offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a terrace, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Tru By Hilton Milwaukee Downtown, WI is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Milwaukee Downtown, WI Hotel
Tru By Hilton Milwaukee Downtown, WI Milwaukee
Tru By Hilton Milwaukee Downtown, WI Hotel Milwaukee

Tru By Hilton Milwaukee Downtown, WI Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 381 out of 769 reviews" "
Rating 8 - Good. 162 out of 769 reviews" "
Rating 6 - Okay. 79 out of 769 reviews" "
Rating 4 - Poor. 64 out of 769 reviews" "
Rating 2 - Terrible. 83 out of 769 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel in Milwaukee. Great location, solid breakfast, they allow dogs. Coworking space is fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was close to the Hop and had a great selection of breakfast items. It was in a very good location in Milwaukee. We will look for Tru/Home 2 hotels when we travel in the future.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

LOUISE

Disliked: Cleanliness, property conditions & facilities
The room was dirty, shower floor dirty next morning saw sheets were dirty I have photos Informed front desk
Stayed 1 night in Aug 2024

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kimberly

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The staff was not very attentive, they were too busy on their cell phones. When i arrived I had to go get the valet because he wasn't paying attention to arriving guests.
Stayed 4 nights in Aug 2024

10/10 Excellent

chance

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The communial space was wonderful.
Stayed 1 night in Aug 2024

8/10 Good

Emily

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic spot for a night. Walkable to lake front and city. Plenty of parking around.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, room comfort
It was a very hot room. The curtains were wide open by the time I got there it was 75 in the room it took 24 hours to get it down to 72. Could not get it to work to 68. That's a sleeping temperature I enjoy. Was only there for two nights didn't want to bother anybody but it was way too warm of a room.
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel with a nice gathering area/lobby. Right near downtown and easy to walk to different areas.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
The valet parking is so worth it and the staff are so friendly. The beds were not that comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, efficient, all you need, good breakfast.
My room was very clean, and the common area seemed very clean too. The front desk staff was efficient. The “continental” breakfast included eggs and sausage and pancakes, as well as simple staples. The breakfast staff was very, very friendly. The bed was comfortable, and the room was spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Stayed 1 night in Jul 2024

6/10 Okay

Ivan

Unavailability free park. Park at street but pay.
Stayed 1 night in Aug 2024

8/10 Good

chelli

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would try it again
The location of this hotel was great. The service was friendly. The room was clean and the hotel was quiet. There are also some cute fun touches around like nice chairs outside for sitting and taking a break or people watch. The only negative is the beds. They were pretty warn out and actually lumpy. It surprising that a hotel that has so much going for it hasn’t upgraded their beds at least in the room we were in.
Stayed 2 nights in Jul 2024

4/10 Poor

Annah

Disliked: Cleanliness, staff & service
Our stay wasn’t great. In the future, I won’t be booking this hotel again. When we arrived, the front desk lady was distracted by watching TikTok on her phone. She seemed confused about our reservation & the check in process took way longer than it should have. There were a couple of stains on the comforter on one of the beds. It didn’t look like the hallways have been vacuumed in weeks. There was a random pillow case sitting outside of our room when we arrived & still wasn’t picked up when we checked out the next day. I will say, the bathroom was pretty clean & the lighting was great. I do like the location of the hotel. Right downtown, close to bars & food. I think we paid about $50 total for the 4 times we used Uber, so $25 total between the 2 of us which wasn’t bad!
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Aug 2024

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

TERENCE E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Asa

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Wendy

Liked: Cleanliness
I booked this 1 night stay due to a concert that was taking place within walking distance. Though I'm a Hilton Honors member and this was booked a few weeks I believe, in advance, we had to wait an hour past the 3pm check in for access to our room. We were told it was due to the hotel being completely booked the night before and housekeeping was behind. When we finally got into our room, we had 1 bath towel, the shower gel was empty and the floors were not clean (I could tell based on the bottom of my socks). We were also never given the times for the continental breakfast included and as such, missed the 9am cutoff for breakfast. The AC unit was also extremely loud for what appears to be a newly built property. I doubt that I would stay here again, especially at $200 for the overnight stay and delays/service we experienced.
Stayed 1 night in Jul 2024

8/10 Good

Dave

Liked: Cleanliness
Stayed 3 nights in Jul 2024