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Hilton Garden Inn West Monroe

3.0 star property

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Photo gallery for Hilton Garden Inn West Monroe

Daily buffet breakfast (USD 15.00 per person)
Pool
Lobby sitting area
Lobby sitting area
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
$111
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
400 Mane Street, West Monroe, LA, 71219
  • Place, Ike Hamilton Expo Center
    ‪2 min walk‬
  • Place, Restoration Park
    ‪11 min walk‬
  • Place, Cinemark Tinseltown West Monroe 17
    ‪2 min drive‬
  • Airport, Monroe, LA (MLU-Monroe Regional)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite, One King Bed

  • 754 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

One King Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds

In-room safe, desk, blackout drapes, iron/ironing board

Two queen beds

7.0 out of 10
Good
(26 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn West Monroe

3-star West Monroe hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn West Monroe is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5.12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John M

Stayed 1 night in Oct 2025

6/10 Okay

Darel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Property was clean well manage. Staff was very friendly. Some of the worst mattresses I’ve ever had to sleep on.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was little brown in the toilet and sinks. But no problems.
Stayed 1 night in Sep 2025

4/10 Poor

Mary Beth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staff was extremely nice and helpful. The area of town was fine, but the hotel building was very outdated. The building needed updating desperately. The water didn't feel clean, it left a residue when used and was brown tinged in color. My family and I did not feel comfortable staying here. There was also a strong smell of marijuana throughout the building. We smelled marijuana in the hotel building, the hallways, and even in our room.
Stayed 1 night in Sep 2025

10/10 Excellent

JEFF

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Stayed 1 night in Sep 2025

10/10 Excellent

Jermere

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel restaurant and bar were very pricey. Check the prices before you order. Not much food for the price. The bed was not that comfortable. But it was clean.
Stayed 1 night in Sep 2025

4/10 Poor

Angel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs a serious remodel

The hotel is in major need of a remodel. I felt like I walked into the 1970’s. The sofa’s were sunken and stained terribly. The bed creaked with every movement. Woken up at 5am with horrid itching on the back of my legs and back. Would not return
Stayed 1 night in Sep 2025

2/10 Terrible

Amber

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities
So much love an hospitality
Stayed 1 night in Sep 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Jessica

Stayed 2 nights in Sep 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient for us.
Stayed 2 nights in Sep 2025

6/10 Okay

Jean

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Just ok

I’ve stayed here many times over the years but now This hotel needs updating … I probably won’t stay again. It’s dated, not the cleanest and restaurant food is really terrible.
Stayed 1 night in Aug 2025

6/10 Okay

Tim

Business traveler
Quiet, I slept well Dirty, rusty bath tub Old food in fridge from previous guest Carpet is dirty and smelly
Stayed 1 night in Sep 2025

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy parking towing a u-haul.
Stayed 1 night in Aug 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would upload pictures if I could. The water was brown, and the chair in our room was not dirty, it was filthy. These two things alone made it seem like everything was dirty. The room was out of date by electronic charging standards. There was no coffee in the room, although there was a coffee maker. We will not be staying at this property again, and do not recommend it. However, the front desk staff, all staff actually, were very nice and the room was cool.
Stayed 1 night in Aug 2025

4/10 Poor

Vernon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Initial room smelled like wet dog. Second room wasnt smelly but room quality compared to other properties co-located was below norm as for standards. Overall appeared below "Hilton" standards. Property definitely dated.
Stayed 2 nights in Aug 2025

2/10 Terrible

DeAnna

Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cody

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms for me and a co-worker. We checked in and were only in our rooms for a short period of time before heading to dinner. On our way out to dinner, my co-worker requested a new room due to finding stained pillows, facial hair in the sink (as if someone shaved), and bobby pins/hair ties all over the floor. She was upgraded to a junior suite because there were no more regular king rooms, but she did not get into the suite until after dinner. At the time, I went in with her to find an extreme mold type smell, more bobby pins on the floor, a rusted out tub/shower, and once I left she sent me a picture of toe nails found on the floor. Back in my room, I too found that I had a rusted out tub/shower but then I stepped on something the size of a quarter that was wet and slimy. I was barefoot so it grossed me out. While taking a picture of it, I stepped on another similar substance by the bed. I backed up to look at it and saw something under the bed. I took a picture, and this time the flash went off. The first two substances looked like maybe greenbeans mushed together and then the last substance looked like maybe chewed up meat and something white. It was disgusting and at that point, we packed our bags and left. We maybe spent a total of 45 minutes in either room.
Found on floor right under bed
Stepped on barefoot- next to bed.
Stepped on barefoot- middle of room
Toe nail clippings on floor
Stayed 1 night in Aug 2025