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Hilton Garden Inn West Monroe

3.0 star property

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Photo gallery for Hilton Garden Inn West Monroe

Exterior
Bar (on property)
Daily buffet breakfast (USD 10.95 per person)
Lobby sitting area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
400 Mane Street, West Monroe, LA, 71219
  • Ike Hamilton Expo Center
    ‪1 min walk‬
  • Duck Commander
    ‪3 min drive‬
  • Fresenius Medical Care
    ‪4 min drive‬
  • Monroe, LA (MLU-Monroe Regional)
    ‪12 min drive‬

Room options

View all photos for Two queen beds

In-room safe, desk, blackout drapes, iron/ironing board

Two queen beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite, One King Bed

  • 754 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

One King Junior Suite

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham West Monroe

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1006)
The price is $169
per night
$198 total
includes taxes & fees
Mar 20 - Mar 21
La Quinta Inn & Suites by Wyndham West Monroe

About this property

Hilton Garden Inn West Monroe

3-star West Monroe hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn West Monroe is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, & friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Boyd

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for us to stay. Close to our family
Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Business traveler
Liked: Staff & service, property conditions & facilities
West monroe Louisiana
The bathroom was very dirty. I have never been to a hotel that u had to pay extra for breakfast! I have stayed in a lot of hotels in my life and never have we paid for breakfast at the hotels! They breakfast eas very very slim also! Like the smallest breakfast i have ever seen. Never staying there again. The people working are very nice and helpful. They are wonderful but the hotel itself sucks!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton is the best
It was amazing. Clean and pleasant stay. The breakfast was awesome
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Book somewhere else. So gross.
Very dirty. The water was all foggy and discolored. We didnt trust it at all and didnt shower there and we used bottled water to brush our teeth. Also avoided the breakfast because its that gross water that is cooked with. There was a random pill on the middle of the floor under the bed. The couch probably was great 40 years ago, now it just looks sad. The matress for the pull out couch was stained almost totally brown and had what looked like large spots of old blood. All around the vent in the ceiling was soiled with what looked like smoke.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double or nothing?
We booked this hotel and received a double charge on TWO different credit cards. One that we booked with and one that was given at the front desk upon arrival. We were told to contact the property TODAY and we have called over 10 times and NO response.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Stayed 2 nights in Oct 2024

10/10 Excellent

Jo

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond S

Stayed 1 night in Nov 2024

10/10 Excellent

Raye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2024

10/10 Excellent

constance

Traveled with family
Liked: Staff & service, amenities
The rugs in the room were dirty
Stayed 1 night in Oct 2024

10/10 Excellent

richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danny, the breakfast culinary teammate, was absolutely courteous, warm, & very helpful. He’s a huge value to the company.
Stayed 2 nights in Sep 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kristopher, Hagatna

Traveled with family and small children
Liked: Staff & service
I called the hotel directly prior to making the reservation to ask if connecting rooms were available since I was traveling alone with 4 children. I was assure there were, and that once I made the reservation call back and they would make sure the rooms were linked (this is the whole reason this hotel was chosen). Once I arrived we were given rooms on different floors and told that they don’t have any connecting rooms in the building. So I and 5 children had to sleep in 1 room while I paid for 2. There was no refund, no sorry, nothing. Also once inside the room I could see there was a door to the next conjoining room so I basically got had on this stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with family
We normally read reviews before booking and I read a lot of positive reviews and booked a room. We also read negative reviews about this motel on another site so we didn’t know what to believe. So we were pleasantly surprised when we checked in and found the reception area and grounds were clean, the receptionist Ms Dee was awesome, the elevators worked fine, our room was clean and neat, AND someone took the time to turn the A/C on cold so that after traveling 6 hrs in the south, it was NICE to walk into a well refrigerated room!! And to top off everything else, the breakfast was a so so great. We highly recommend this motel.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024