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Mulgrave Vacation Packages

Could really use an elevator!! Otherwise everything was good.

This property actually would have been great and received five stars from me except that the boilers were down and there was no heat in the room. I wouldn't have even minded that so much if the staff would have just admitted it. They did offer to move us to another room but the very same situation existed. Please just be upfront with guests. I understand things can go wrong with mechanicals in a building, just don't tell me something that isn't accurate.

Had mice in the eating areas, which continued to be open, even after reporting it to the front desk. Rooms look tired, stained floor,

Rooms and beds comfortable. Convenient location. Reasonably priced stay. One of 2 rooms we booked was not cleaned ahead of our arrival by housekeeping. Breakfast dining area very undersized.