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Murtas Vacation Packages

Good location and walking distance to train station.

The views

We had a good experience with the customer service—they were responsive and polite whenever we reached out. Unfortunately, the apartment itself was very disappointing and did not match the expectations set by the listing. The air conditioning was not working properly, the floors were dirty when we arrived, there was mold in the shower, and the toilet seat had what appeared to be old stains on it. To make matters worse, we saw a roach before we left. While we appreciate the staff’s kindness and willingness to communicate, the cleanliness and maintenance of the property need significant improvement. I hope these issues are addressed for future guests.

Towels was minimal.

Very poor cleaning and dirty towels. No internet code was provided. Building/Apartment need strong maintenance. We booked 3 nights, but left after 1 night. No good recommendation.

Very friendly staff, rooms were cleaned every day, no charge for a 2hours of staying, perfect location, strongly recommend