Clarion Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Inn & Suites

Exterior
Indoor pool
Exterior
Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, bed sheets
Free daily continental breakfast

Reviews

4.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
150 S Seaway Drive, Norton Shores, Muskegon, MI, 49444
  • Hackley and Hume Historic Site
    6 min drive
  • USS LST 393
    6 min drive
  • Muskegon Museum of Art
    6 min drive
  • Muskegon, MI (MKG-Muskegon County)
    9 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 8
  • 4 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Clarion Inn & Suites

Hotel in Norton Shores
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Clarion Inn & Suites offers 127 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Clarion Inn & Suites provides a spa tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and express check-in. Complimentary self parking is available on site.

Clarion Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Days Inn Wyndham Muskegon Hotel Muskegon Heights
Days Inn Wyndham Muskegon Hotel
Days Inn Wyndham Muskegon Muskegon Heights
Days Inn Wyndham Muskegon
Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights
Red Roof Inn And Suites Muskegon Heights
Days Inn By Wyndham Muskegon Muskegon County
Clarion Inn & Suites Hotel
Days Inn by Wyndham Muskegon
Clarion Inn & Suites Muskegon
Clarion Inn & Suites Hotel Muskegon

Clarion Inn & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 44 out of 441 reviews" "
Rating 8 - Good. 43 out of 441 reviews" "
Rating 6 - Okay. 64 out of 441 reviews" "
Rating 4 - Poor. 96 out of 441 reviews" "
Rating 2 - Terrible. 194 out of 441 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are an ash tray. Cigarette butts everywhere! Room 134 smelled like mold, it stunk ! Room 118 was better until the next morning, when i saw a cockroach in the bathroom sink. The hallway carpets are NASTY!! Stains all over the place. They are trying to make it look like their "improving" putty smeared all up and down the hallway on the walls. It looks like s***.. My 5 yr old great granddaughter could have made it look better. I will NEVER stay at any one of these hotels EVER!!! There was no stopper in the sink. Styrofoam cups just set out to use for coffee or whatever. Not individually wrapped.
Stayed 1 night in Sep 2024

10/10 Excellent

Evan

Stayed 2 nights in Sep 2024

2/10 Terrible

Judith

Stayed 2 nights in Sep 2024

2/10 Terrible

Devona

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Donald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique about this place.. if i could get my money back, i would
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Couples fighting across the hall, someone begging for money in the parking lot.
Stayed 1 night in Sep 2024

2/10 Terrible

Race

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAIN ON BED SHEET, AND SOME HAIR IN BETWEEN THE SHEETS WHICH TO ME SEEMED LIKE THEY DID NOT CHANGE THEM OUT. THE FLOORS WERE DIRTY, AND A BAD SMELL IN THE ROOM.
Stayed 1 night in Aug 2024

6/10 Okay

Greta

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Jerry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and spa were down. This is also in the hood. Normally I don’t care about something like this but someone was murdered right outside our window at 6:30 in the morning.
Stayed 2 nights in Aug 2024

2/10 Terrible

Billy

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were closed and it was never posted on site. And was never told till after check in
Stayed 2 nights in Aug 2024

4/10 Poor

Aimen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was smoking room. Bad bathroom without bath tissue.
Stayed 2 nights in Aug 2024

6/10 Okay

Kim

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had to wait 15 minutes before anyone even came to the front desk, the rooms need repairs and updates, the coffee maker didnt work, the leather was peeled halfway off the chair, the beds were clean and comfortable but the breakfast was literally only waffles, 2 kinds of cereal, regular sliced bread and coffee. Not the best deal for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty said poolnwhen we got there its out of order. People sleeping in the halls room dirty water smells. Over all bad experience and would have NOT stayed but had paid before seen the room
Stayed 1 night in Aug 2024

4/10 Poor

Yolanda

Disliked: Cleanliness, amenities, property conditions & facilities
Real life roach (and bed bug) motel. The camera link won't let me add pics😎
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The other reviews really had me freaked out. Honestly i believe they over exaggerated. Yes it's dinghy definitely needs to be updated bad! It smells musty and stale. No vent in the bathroom. It smelled like someone pissed in our a/c from the outside at one point. They say they offer breakfast but they literally have cereal, Waffles and toast. That's it. The little interaction i had with staff was pleasant. The pool and hot tub were out of service which angered me because that was one of the main reasons i chose this place. All and all, it wasnt that bad. I wouldnt stay there again though for what we paid over $400 for 3 nights was NOT worth that. At $50 a night it would be more reasonable!
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Everything was dirty. So bad my kids feet were black walking around on the carpet so we had to keep his damn shoes on till bed time. The only reason we stayed was because we had no other options. Do not recommend. Everything was false advertising on website.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
God Awful in Norton Shores
The property was so bad that I would not go inside after visiting the lobby. An older couple told me from the parking lot that they didn't feel safe after 2 vagrants smelling heavily of marijana attempted to take the woman's purse. She also stated that the hallway and room was flithy. I could not get my money back from the app or property. Do not stay here. Horrible.
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anyone affiliated w/ this place should be ashamed
The worst experience I’ve ever had. I booked the room with 4 Queen beds. The day my trip was to begin I receive a call from the hotel telling me the room I booked wasn’t available and that they were putting my group of 8 in 2 Queen suites with 2 Queen beds with the rooms right next to each other. I wasn’t happy but I accepted it. I checked in and was given the keys and upon entering the first room there was only 1 bed and not in a suite. The second room had 2 beds but the condition of the room was beyond disgusting. The bed had pee all over it. The other bed had several stains. Food caked inside the fridge. The couch was filthy and had stains all over it. I would never consider the room to be a suite. I attempted to call down to the front desk but the plug to the phone continuously kept falling out as I was talking. The smell in the halls and rooms was overwhelming with mildew, and rotting something. The premises had garbage everywhere and people camped out all over the sidewalks. The pool and hot tub were closed. 3 beds was not enough to accommodate our group of 8 and giving the condition of the rooms and property we didn’t feel comfortable staying there regardless. They refused to refund my money. Donald (front desk) said he would have the bedding changed and that the couch pulled out into a bed. I explained we didn’t come from all over the US to sleep on a pull out couch and just want my money back. Still refused. I’m out $500. Hotels.com tried to get a refund with no luck
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Do not stay.
The pool was not working and clearly had NOT been for some time.. so a heads up would have been nice. The room smelled stale cigs and the hallway smelled like fresh cigs. The parking lot was wild at night. The floor in our room was wet & the toilet seat didn’t even fit correctly so unless you were careful your ass was touching the toilet. Never been happier to check out. The people at the service desk were nice.
Stayed 1 night in Aug 2024

2/10 Terrible

jody

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and disgusting. Horrible smell. Tv, phone and pool out of service. DO NOT STAY HERE for $170 a night would of been better sleeping in my car
Stayed 1 night in Aug 2024

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

deandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel, it was disgusting, I came in to the room, and there were cigarette burn holes in the bedspread and a huge hole in the lampshade, it was very sketchy. I went to the desk to ask for a refund and they said I had to get my refund From Expedia I have not heard back from Expedia yet, beware out there. It is a disgusting place to stay, I was only there for 10 minutes. Hopefully I’ll be able to get my $80 back.
Stayed 1 night in Aug 2024