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Fairfield Inn and Suites by Marriott Muskegon Norton Shores

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairfield Inn and Suites by Marriott Muskegon Norton Shores

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Point of interest
Point of interest
Point of interest
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1520 E Mount Garfield Road, Muskegon, MI, 49444
  • Hoffmaster State Park
    ‪7 min drive‬
  • Grand Haven Musical Fountain
    ‪9 min drive‬
  • Lynne Sherwood Waterfront Stadium
    ‪10 min drive‬
  • Muskegon, MI (MKG-Muskegon County)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed with Sofa bed

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pool | Indoor pool

Suite, 1 Bedroom, Non Smoking

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Muskegon - Grand Haven, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (71)
The price is $116
per night
$129 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

Fairfield Inn and Suites by Marriott Muskegon Norton Shores

Hotel in Norton Shores
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
Fairfield Inn and Suites by Marriott Muskegon Norton Shores offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. 27-inch LED televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Fairfield Inn and Suites by Marriott Muskegon Norton Shores features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 696 square feet (65 square meters) include conference space. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Fairfield Inn and Suites by Marriott Muskegon Norton Shores is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 696 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hotel Norton Shores Muskegon
Fairfield Inn Marriott Muskegon Norton Shores
Fairfield Inn Marriott Muskegon Norton Shores Hotel
Fairfield Inn Marriott Muskegon Hotel
Fairfield Inn Marriott Muskegon Norton Shores
Fairfield Inn Marriott Muskegon Norton Shores Hotel
Fairfield Inn Marriott Norton Shores Hotel
Fairfield Inn Suites by Marriott Muskegon Norton Shores
Fairfield Marriott Muskegon
Fairfield Inn Marriott Muskegon Norton Shores
Fairfield Inn Marriott Norton Shores
Fairfield Inn Suites by Marriott Muskegon Norton Shores

Fairfield Inn and Suites by Marriott Muskegon Norton Shores Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 703 reviews" "
Rating 8 - Good. 209 out of 703 reviews" "
Rating 6 - Okay. 74 out of 703 reviews" "
Rating 4 - Poor. 28 out of 703 reviews" "
Rating 2 - Terrible. 23 out of 703 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Business traveler
Great staff. The property was dated and needs a remodel of the rooms. The common areas were nice.
Stayed 1 night in Oct 2024

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative item was one bed in a double room--they switched rooms and that one was ok!
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and beds were comfortable. I didn’t like the fact that you had to join Marriott bonvoy member to get the WiFi. You already had my email and other information.
Stayed 2 nights in Oct 2024

6/10 Okay

Kara

Traveled with family
Liked: Cleanliness, staff & service
Checked in and given a King for three adults even though we reserved King and pull out sofa. Had to go back to the desk to fix. Hot tub jets didn't work and the room next to us was loud until after 1am. Breakfast options were slim and not very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean building and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

murray

Stayed 1 night in Jul 2024

2/10 Terrible

Cindy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$179.00 nightmare. Booked a room for two nights. Asked if this site had trailer parking and was informed it indeed did. Wrong!! First night had to take up four parking spots in this limited parking lot. Second night had to park outside of parking spaces and take the chance of getting my vehicle and trailer backed into. Reserved a room with a king bed. Checked in given key to room with two double beds. Front desk corrected issue and sent on our way. Breakfast served 7-10. 930 am first morning not a damn thing to eat and nothing else was going to be brought out for the meal. The shower handle plumbing was opposite of what it should have been. Hot water from cold side and cold water from hot side. Handicap room had no grab bars or ADA toilet let alone room to move freely if we needed the use of a wheelchair. Stains on furniture in this suite that gave off hospital vibes minus the filth. Two room keys only one functional. Dirty rooms in cracks and crevices. You got me one and good. Never again will this hotel chain receive another dime from my pocket.
Stayed 2 nights in Sep 2024

6/10 Okay

Terry

Stayed 1 night in Sep 2024

10/10 Excellent

Casandra

Stayed 1 night in Sep 2024

10/10 Excellent

Clarence

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful. The room wae very clean and fresh smelling.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

8/10 Good

cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay eould of gave all excellent but breakfast was lacking no waffles oatmeal was like water and coffee was full of grounds
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
High ceilings, spacious room, clean, working hot tub and pool, warm & friendly staff. Facility bit dated but a renovation is planned.
Stayed 1 night in Aug 2024

4/10 Poor

Abbey Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

zewdu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Late check-in nightmare!
Late check-in nightmare! The entry doors were locked. No one answered the phone on the wall that was supposed to connect to someone to unlock the doors. I called repeatedly for 10 minutes. Tried calling the hotel directly and no one answered. At midnight my family wait more than 15 minutes outside.
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Stayed 6 nights in Aug 2024

6/10 Okay

Vincent

Business traveler
Liked: Cleanliness, staff & service
Customer service front desk was OK
Stayed 5 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Bed was not that cofortable and air did not work well
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Liked: Staff & service
( ) side - this hotel has pretty easy access to 131 so it's easy to get to events in Grand Haven. ( ) side - the decor looks fresh. ( ) side - all staff were exceptionally friendly and helpful. (-) side - the floor of the tub in our room was very dirty/stained not sure which but it sure didn't look clean. (-) side - hotel room was not cleaned after first night...maybe that's something they don't do unless you ask. That was not made clear to me. (-) side - no waffles!!! Other wise breakfast was what we expected and have found elsewhere.
Stayed 2 nights in Aug 2024