Hampton Inn Muskegon

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Muskegon

Reception
Two queen beds nonsmoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Reception
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
1401 E Ellis Rd, Muskegon, MI, 49444
  • Hoffmaster State Park
    9 min drive
  • IHOP
    12 min walk
  • Holland Station
    36 min drive
  • Muskegon, MI (MKG-Muskegon County)
    6 min drive

Room options

One king study sofabed nosmok

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Two queen beds nonsmoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, One King Bed, Non-Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

One Queen Bed, Non-Smoking, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 5
  • 1 King Bed

Oneking deluxe wt whirlpool nonsmoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hampton Inn Muskegon

Hotel in Norton Shores
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a spa tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
Hampton Inn Muskegon offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hampton Inn Muskegon provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Hampton Inn Muskegon has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Muskegon
Hampton Inn Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Muskegon
Hampton Inn Muskegon Hotel Muskegon

Hampton Inn Muskegon Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

sambasiva

Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly but the hotel is a bit short staffed. I did not get any hand soap in the bathroom sink and the arrangement in the bathroom does not have any counter space for make-up or toiletry supplies.
Stayed 2 nights in Sep 2024

4/10 Poor

Sean

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room was filthy. The vent in the bathroom looked like it had never been cleaned, I wiped it down myself. No plug in the sink, you could see mold and sediment. If my wife dropped her ring or anything in the sink it would have gone down the drain. Pubic hair/other hair all over the bathtub. High ceilings in the rooms, so every corner on the ceiling have spiderwebs and are just dirty. But each corner of the room on the floor was dirty too, that should not be missed. This is basic cleaning that can't be missed, we saw it and we weren't even looking. If this room would have been clean my review would have been all good. No one wants to sleep in a dirty room no matter how good the rest of the hotel might be. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Edward, Grosse Ile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice room.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel itself was decent and rooms were clean. The gentleman was less than welcoming and acted like we interrupted his night by checking in. The other night staff was put out when I asked for change to break a larger bill for the vending machine. At check out the front desk clerk was pulling hair of her clothes and telling me it was her partners - seriously people!
Stayed 2 nights in Aug 2024

6/10 Okay

mindy

Business traveler
Liked: Staff & service
Need’s maintenance
The hotel is older and it reflects in the maintenance. The animal policy makes the rooms smell like animals. I have dogs but my room had a smell and I itched. Sheets and towels clean but I don’t believe my room was vacuumed and the hall was really dirty. The lobby is clean and staff very nice. I stay around 30-40 nights a year in hotels.
Stayed 1 night in Aug 2024

10/10 Excellent

Patti

Stayed 5 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jenna

Traveled with partner
Liked: Amenities
We did not reserve a handicapped room and ended up receiving one. Also, the pillows were super small so I suggest bringing your own pillows. With that being said, the bed was rather comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, property conditions & facilities
They only clean rooms every other day. Not an issue for me usually but some might care. The property is well maintained and quiet and close to restaurants, shopping and the highway.
Stayed 2 nights in Jul 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast needs help
The hotel was clean and the staff was really friendly and nice. But the breakfast needs some major work. They ran out of everything and no one was there to re-stock. They had no coffee either. The eggs, sausage and potatoes were all gone but no one was there to put more out. And the milk was gone so you couldn’t have cereal either. This was at 8am so it’s not like it was close to breakfast ending either.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employee professionalism was tops!
Excellent staff! No eggs for breakfast was disappointing but overall the stay was as expected!
Stayed 2 nights in Aug 2024

8/10 Good

Amy, Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location after a long day at Michigan’s Adventure.
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities
I paid a lot of money to stay here for one night and the tv was tiny. I’m sure they could afford more than a tiny 30 inch tv. Also it was very dim in the room. I put all the lights on and it was still dark in there. The rooms need to be remodeled because it looks dated. The front desk is newer but the rooms need a refresh. It was clean and did not have any musty smells. I would stay there again but the rates are outrageous for the weekend.
Stayed 1 night in Jul 2024

2/10 Terrible

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really low to the ground. The bed did not come witha sheet only a comforter and was uncomfortable to sleep in. The pillows were to fluffy
Stayed 1 night in Jul 2024

6/10 Okay

Val

Stayed 1 night in Jul 2024

6/10 Okay

Megan

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, property conditions & facilities
Our room smelled like a wet dog. Not a lot of light in the room. Everything seemed very dark and out dated. The breakfast was the absolute worst I’ve ever had at a hotel. Lots of things empty staff didn’t seem to care enough about their jobs to keep it refilled and cleaned in the breakfast area. No syrup for waffles only offered chocolate syrup.
Stayed 1 night in Jul 2024

8/10 Good

Devin

Stayed 2 nights in Jul 2024

6/10 Okay

John

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was not being replenished when it ran out of food. It appeared that the front desk personnel was also working the buffet.
Stayed 3 nights in Jul 2024

8/10 Good

Susan, Glenview

Stayed 1 night in Jun 2024

6/10 Okay

Kenton

Traveled with family
Service in general ok. But 2 of our rooms were never cleaned. 337 and 339.
Stayed 4 nights in Jul 2024