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Hampton Inn Muskegon

2.5 star property

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Photo gallery for Hampton Inn Muskegon

Reception
Business center
Free daily buffet breakfast
Indoor pool
Two queen beds nonsmoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Laundry
$117
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1401 E Ellis Rd, Muskegon, MI, 49444
  • Place, Lake Express Ferry Terminal
    ‪12 min drive‬
  • Place, Muskegon Beach
    ‪14 min drive‬
  • Place, Pere Marquette Park Beach
    ‪16 min drive‬
  • Airport, Muskegon, MI (MKG-Muskegon County)
    ‪3 min drive‬

Room options

View all photos for Studio, One King Bed, Non-Smoking

Studio, One King Bed, Non-Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, One King Bed, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Queen Bed, Non-Smoking, Accessible

Desk, iron/ironing board, free cribs/infant beds, free WiFi

One Queen Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One king study sofabed nosmok

Desk, iron/ironing board, free cribs/infant beds, free WiFi

One king study sofabed nosmok

8.6 out of 10
Excellent
(26 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Oneking deluxe wt whirlpool nonsmoking

Oneking deluxe wt whirlpool nonsmoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Oneking deluxe wt whirlpool nonsmoking

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two queen beds nonsmoking

9.0 out of 10
Wonderful
(47 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Muskegon

Hotel in Norton Shores
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Hampton Inn Muskegon offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hampton Inn Muskegon provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hampton Inn Muskegon has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per pet, per stay (maximum USD 250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Muskegon
Hampton Inn Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Muskegon
Hampton Inn Muskegon Hotel Muskegon

Hampton Inn Muskegon Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Stayed 1 night in May 2025

8/10 Good

scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean,quiet and a little outdated. Lots of stores and places to eat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, Spring

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Larry, earling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Lynda, Brighton

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in for 249 a night-supposedly with expecting stellar service. Went out for dinner Friday and came back to sleep after 1030 pm and soccer kids running around slamming doors-this was addressed by staff. Saturday morning took off for run and came back with the front trash over flowing falling on the ground. Front desk staff was in the back Saturday went in the rusty bottom pool and hot tub —both needing painted-it’s gross. Especially for the money. Bed was extremely broken down and uncomfortable, pillows almost non existent-tiny little pillows squished in the cases-cheap and non supportive. Sunday morning went down around 745 am for breakfast and though it was packed-it was early and wanted to get a good selection-no waffle mix, no bread no bagels, eggs and meat fine-oatmeal was watery and gross. The patrons were grabbing handfuls of plastic ware, leaving staff to have to fill that too. One poor guy was working the food and was trying his best. This stay was not worth 249 a night not even for the whole weekend. Maybe 65.00 per night. I can’t believe you can’t do better. Workers work hard-just not enough of them. Won’t stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
The coffee was good. The breakfast was not great. They were always running out of food. Also the bed should be replaced. The location was good and close to everything we needed.
Stayed 2 nights in Jun 2025

8/10 Good

mark

Business traveler
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Traveled with group
The air conditioner was pumping out an overpowering fragrance or was in room as a cover up to something else. Room also seemed damp even with a/c running
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the breakfast. They were out of a lot of items, target is right next to this location, not sure why they didn’t get the things needed there, instead of making all their guests going to the counter asking.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a very nice stay. It was very clean and comfortable. Staff was very friendly and answered all my questions. Good place to stay! Very dog friendly also.
Stayed 1 night in May 2025

10/10 Excellent

Bridget

Stayed 2 nights in May 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Dogs everywhere barking constantly. Poor quality, needs to be updated
Stayed 2 nights in May 2025

10/10 Excellent

Gloria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff especially the gentleman doing the breakfast. We will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2025

10/10 Excellent

James, Lapeer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I was able to get a reasonably priced room with a Jacuzzi tub.
Stayed 1 night in Apr 2025

2/10 Terrible

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Stayed 1 night in Apr 2025

8/10 Good

Scott

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Morgan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware – Bed Bug Infestation

I recently stayed at Hampton inn Muskegon on 3/22/25 - 3/23/25 and had an extremely unpleasant experience due to a BED BUG INFESTATION. I woke up with multiple bites (see attached photos). I immediately reported the issue to hotel management, but their response was dismissive and unhelpful once I FINALLY got someone to take my numerous calls. They did not offer a refund, and I was left to deal with the discomfort and potential risk of bringing bed bugs home. This is completely unacceptable for a hotel that should prioritize cleanliness and guest safety. I had to spend time and money treating the bites and ensuring I didn’t carry the infestation home. I strongly advise future guests to STAY SOMEWHERE ELSE. I also urge Hilton to take immediate action to resolve this issue and ensure it doesn’t happen to others. I hope this review serves as a warning and prompts the hotel to take hygiene and guest concerns seriously.
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value overall

Great receptionist , long breakfast hours and marvelous pool
Stayed 2 nights in Mar 2025