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Norton Shores Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norton Shores Inn

Combined shower/tub, hair dryer, towels
Pool
Lobby
Combined shower/tub, hair dryer, towels
Outdoor pool

Reviews

4.8 out of 10

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
631 West Norton Avenue, Muskegon, MI, 49441
  • Hackley and Hume Historic Site
    5 min drive
  • Lakeshore Bike Trail
    6 min drive
  • Lake Express Ferry Terminal
    7 min drive
  • Muskegon, MI (MKG-Muskegon County)
    8 min drive

Room options

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 2
  • 1 Double Bed

Basic Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Free WiFi, bed sheets

Room, 2 Queen Beds

  • 13 sq ft
  • Sleeps 4
  • 2 Queen Beds

Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 13 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | Free WiFi, bed sheets

Single Room, 1 King Bed

  • 13 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Jetted Tub

Room, 1 Queen Bed, Jetted Tub | Jetted tub

Room, 1 Queen Bed, Jetted Tub

  • 13 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Room

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includes taxes & fees
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About this property

Norton Shores Inn

Motel in Norton Shores
This motel features a 24-hour front desk, a garden, and a picnic area. Free WiFi in public areas and free self parking are also provided.
Norton Shores Inn offers 25 accommodations with air conditioning. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Microwaves, refrigerators, and hair dryers can be requested. Housekeeping is provided daily.

Norton Shores Inn features a garden and a picnic area. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site. Guests can use the outdoor pool at a partner property.

Norton Shores Inn has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Seaway Motel Muskegon
Seaway Motel
Seaway Muskegon
Seaway Motel
Norton Shores Inn Motel
Norton Shores Inn Muskegon
Norton Shores Inn Motel Muskegon

Norton Shores Inn Reviews

Reviews

4.8
Rating 10 - Excellent. 8 out of 169 reviews" "
Rating 8 - Good. 29 out of 169 reviews" "
Rating 6 - Okay. 36 out of 169 reviews" "
Rating 4 - Poor. 38 out of 169 reviews" "
Rating 2 - Terrible. 58 out of 169 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

4.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Door looked like it had been kicked in before. Felt so unsafe. I left and booked a room at another hotel.
Stayed 1 night in Aug 2023

6/10 Okay

Krystopher

Stayed 1 night in Jul 2023

10/10 Excellent

Jessica R

Traveled with family
Liked: Cleanliness, staff & service
The staff were very sweet, the room we stayed in was clean and comfortable. If i could say anything, it would be i did not like that the outside looked a little ran down, and the pool was advertised as usable, but looked like it has not been used in a long time
Stayed 1 night in Jul 2023

10/10 Excellent

Bonita, Chicago

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked inspite of the bad reviews, i had a very good experience during my obe nights stay with my niece's/nephews.We had the family room.One big room with 2 queen bedds &separate room with a queen size bed. TOUCH lighting on wall Microwave & mini fridge Vending machine &ice machine outside few feet from my room121.Its located on business district so there will be some traffic noise.I feel management is working on improving things.It was No vcacancy during my weekend stay for the Michigan adventure. Its still a 2 star facility.
Stayed 1 night in Jul 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay. Open the door to my room, realized it was a terrible decision. Left the key on the dresser and left and never came back.
Stayed 2 nights in Sep 2022

6/10 Okay

Saad

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Place was alright
Stayed 1 night in Aug 2022

4/10 Poor

John

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Shayleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch a drug deal happening in parking lot would not check in very unsafe. Multiple brokendown vehicles in parking lot looked like abandoned property not pictures on expedia.
Stayed 1 night in Aug 2022

4/10 Poor

Anja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean sink and toilet. Bed was clean as well. Rest of the room needs a deep cleaning as well as some repairs and painting.
Stayed 1 night in Aug 2022

2/10 Terrible

Theresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The hotel is surrounded by nicer places and priced close to the same. We’d been camping and decided to sleep in a real bed for the night, and this one was on our way out of town. No refunds. The whole room smelled like cigarettes, to the point my hair did when we left. Used condoms on the floor. Crumbs from someone’s meal in the bed. We stayed less than 4 hours and slept fully dressed with shoes on in our sleeping bags. I am NOT happy about any of it but they refused to do anything, acting like they couldn’t understand when I tried to ask for a different room.
Stayed 1 night in Jul 2022

4/10 Poor

Otto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room could use some fixing up. Could be cleaner.
Stayed 1 night in Jul 2022

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty. Shower was awesome.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Kathleen

Liked: Amenities
Disliked: Property conditions & facilities
Very old. Busiest in the middle of the night, and concerning. I did like that the room had a fridge and a microwave. Just stayed inside when dark.
Stayed 2 nights in Apr 2022

2/10 Terrible

Cheyenne

Stayed 1 night in Mar 2022

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Carol

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
nothing unique, marginal, over priced
Stayed 1 night in Sep 2021

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty the hotel room hadn't been cleaned and sanitized before our stay. Food crumbs, stains on walls, a cut screen as if someone had tried breaking in. Very loud, noisy, the room smelled. The room was dirty I had never stayed in such a dirty unsafe hotel in my life.
Stayed 2 nights in Sep 2021

2/10 Terrible

Dusty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt even stay the night. No AC, ended up driving home after a concert. No refund. Dont ever stay here.
Stayed 1 night in Aug 2021

2/10 Terrible

Jim, niles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the room was very durty, floor in bathroom was durty, had to clean the surfaces before using. Toilet did not fill after flushing. The worst I haver been in .
Stayed 2 nights in Aug 2021

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Place on the Planet.
This was by far the worst place I have ever stayed. It smelled so my ch like smoke we could hardly sleep. The bedding and mattresses were filthy. The pool was closed and a good thing it was because it was discussing. The floors looked like they hadn’t been cleaned in months. The deadbolt didn’t work. There were people screaming and shouting airside our door at 3am and I didn’t feel safe enough to ask them to stop. We checked for evidence of bed bugs, but we couldn’t be sure so all of our clothes that touched the beds we put in plastic bags and are heating or freezing them just in case. I can wish we would have taken pictures DO NOT STAY HERE!!!
Stayed 1 night in Aug 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
I thought the price should have been less expensive for the condition. The pool looked as if it had not been in service for a long time, although online it did not state it was unavailable. Online stated a microwave was available upon request, but was not. I plugged in a cord behind the bed in a receptacle and it was very dusty and there was an old cookie? there. The bathroom door didn't close. The curtains smelled horrible so we left the windows open as long as we could. There was lots of trash scattered around the lawn. The 2 staff members we encountered were very friendly.
Stayed 2 nights in Jul 2021

6/10 Okay

Kember

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
The price we paid for the rooms was not worth what we got. There were dirt specks between the comforter and sheets in one room. The other room had a stale smoke smell and it was obvious that the paint had been touched up with a color that didn't match. The rooms were in need of remodeling. The rooms were the poorest quality of any on our trip.
Stayed 1 night in Jul 2021