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Shoreline Inn & Conference Center, Ascend Hotel Collection

3.0 star property

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Photo gallery for Shoreline Inn & Conference Center, Ascend Hotel Collection

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing
BBQ/picnic area
Exterior
Indoor pool, seasonal outdoor pool, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Kitchen
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • Frauenthal Center for the Performing Arts
    ‪6 min walk‬
  • Hackley and Hume Historic Site
    ‪13 min walk‬
  • Lake Express Ferry Terminal
    ‪6 min drive‬
  • Muskegon, MI (MKG-Muskegon County)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking

  • City view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Non Smoking

  • City view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

  • Lake view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

  • Lake view
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking (Upgrade)

  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Shoreline Inn & Conference Center, Ascend Hotel Collection

3-star Muskegon hotel walkable to VanDyk Mortgage Convention Center
Along with 2 restaurants, this smoke-free hotel has a marina and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a 24-hour business center. Change of towels is available on request.
Shoreline Inn & Conference Center, Ascend Hotel Collection offers 140 accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shoreline Inn & Conference Center, Ascend Hotel Collection features a marina, 2 hot tubs, an indoor pool, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This Victorian hotel also offers a seasonal outdoor pool, a library, and barbecue grills. Complimentary self parking is available on site.

Shoreline Inn & Conference Center, Ascend Hotel Collection is a smoke-free property.

The Lake House Waterfront - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Lake Effect Bistro - This beachfront bistro serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lake Effect Bistro - This beach coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Shoreline Inn & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Business traveler
Nice hotel, no continental breakfast or onsite restaurant.
Stayed 3 nights in Mar 2025

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice all around
Stayed 3 nights in Mar 2025

8/10 Good

Pamela

Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Mindy

Stayed 2 nights in Feb 2025

6/10 Okay

Ada

Stayed 2 nights in Feb 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. One of two hot tubs working the first night and zero hot tubs working the second night.
Stayed 2 nights in Feb 2025

6/10 Okay

Demonte

Traveled with partner
It was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joanne

The pool was gross. Our kids didn’t even want to go in it because it was so murky. Not sure if it was under treated or over treated, but that’s the first time our kids have refused a pool.
Stayed 2 nights in Feb 2025

2/10 Terrible

Becki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities
Day of check in the onsite restaurants were not open (event) and the hot tub was also not working. Had to call front desk as refrigerator in room was not working-they did not show up had to figure out myself.
Stayed 2 nights in Feb 2025

6/10 Okay

Roberta

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel

Beautiful hotel with an amazing view. Staff was friendly and helpful. Only complaint was a refrigerator that didn't work, but that was pretty minimal. Great job, Shoreline.
Stayed 2 nights in Jan 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun night

Nice place, we had fun
Stayed 1 night in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, room comfort

Beautiful view

Everything was great, clean room, fitness center, and pool area. The staff was also great at the hotel and the restaurant that is inside. 2 things that we were disappointed in was the TV was small and the football game was on and no free breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think the place was nice for the price, I would love to come back in the summer and see the view then. Also Brittany is the one the help me out and she was very polite and helpful on directions to where everything was around the property.
Stayed 1 night in Jan 2025

6/10 Okay

Scott, Livonia

Liked: Staff & service, amenities
Good location, good facilities, but could have a better breakfast option.
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Chastity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extremely friendly
Stayed 2 nights in Dec 2024