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Shoreline Inn & Conference Center, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Shoreline Inn & Conference Center, an Ascend Collection Hotel

2 restaurants, breakfast served
Property entrance
2 restaurants, breakfast served
Exterior
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Kitchen
  • Pool
  • Room service
  • 24/7 front desk
$134
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • Place, VanDyk Mortgage Convention Center
    ‪6 min walk‬
  • Place, Frauenthal Center for the Performing Arts
    ‪6 min walk‬
  • Place, Lake Express Ferry Terminal
    ‪7 min drive‬
  • Airport, Muskegon, MI (MKG-Muskegon County)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

8.4 out of 10
Very good
(8 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Shoreline Inn & Conference Center, an Ascend Collection Hotel

3-star Muskegon hotel walkable to VanDyk Mortgage Convention Center
Along with 2 restaurants, this smoke-free hotel has a marina and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a 24-hour business center. Change of towels is available on request.
Shoreline Inn & Conference Center, an Ascend Collection Hotel offers 140 accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shoreline Inn & Conference Center, an Ascend Collection Hotel features a marina, 2 hot tubs, an indoor pool, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This Victorian hotel also offers a seasonal outdoor pool, a library, and barbecue grills. Complimentary self parking is available on site.

Shoreline Inn & Conference Center, an Ascend Collection Hotel is a smoke-free property.

The Lake House Waterfront - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Lake Effect Bistro - This beachfront bistro serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lake Effect Bistro - This beach coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Shoreline Inn & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

Marcus and Demarcus were amazing - they moved our room away from the elevators upon request and without question, and were extremely kind and helpful! The bistro and restaurant are awesome - love the hours for the bistro, too! Ice cream in the gift shop is the best! Beautiful views, lovely decor, and all you could ask for in one location!
Stayed 2 nights in Aug 2025

4/10 Poor

Jordan

Liked: Staff & service
The views were beautiful however, our room was super hot, even with the “ac” going. I felt the rooms were very outdated for the nightly price, and the floor in our room was filthy. The staff were great though and the rest of the hotel looked rather clean as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Tamera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The only thing is there is not much to do (walking) in the area. The downtown shopping was really minimal. We booked this property because it was within walking distance to the downtown. But again there was not much there. The grounds around the hotel is nice and they had a nice restaurant on the grounds (Lake House). The room was small but had everything we needed and was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

CHARLES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 1 night in Jul 2025

6/10 Okay

Ellen, Alva

The food at the restaurant was wonderful. The service was abominable. We waited at least 15 minutes for a server, then a half hour for our drinks. Our food was served and was cold before the wine was served. Our hotel room was fine, but a little dirty. (Hairs and spiders in the bathroom.) For the price, this was not an ideal experience.
Stayed 1 night in Jul 2025

8/10 Good

Tim

Traveled with family
Room was great. Super quiet. Comfortable bed. Awesome location. Could have been a bit cleaner- please clean behind and beneath furniture. Overall would still recommend and will visit again.
Stayed 2 nights in Jul 2025

10/10 Excellent

MILDREN

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay close to downtown.
Stayed 2 nights in Jul 2025

8/10 Good

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice no free breakfast for the price
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 2 nights in Jul 2025

8/10 Good

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The view from our room was one of the best views at any time of the day
Stayed 3 nights in Jul 2025

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and charming. We absolutely loved our waterfront view and access to the Lake House restaurant next door. The only disappointment was the hotel Bistro. We hoped for a welcoming comfy vibe but it just felt small and a little neglected. This led me to knock the rating from 5 to 4 as the advertised space is misleading. All in all we loved our vacation and recommend a stay at Shoreline. We don’t have kids or animals but it appeared the pools and grounds would be excellent for both.
Stayed 4 nights in Jul 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was close to the Marina and the Express Ferry to Milwaukee. The staff were great! Check-in was a breeze. We had an issue with our deadbolt lock not working. The staff person came up to the room and looked at it. He put in an order to have it fixed. He told us someone fixed it, but he didn't (I guess that staff person wasn't great). The door was a bit squeaky, also. We had a great dinner at the Lake House and a very nice breakfast experience the next morning at the hotel Bistro.
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I thought this was going to be an upscaled stay but it was a very 'tired' hotel. Things were outdated and not maintained very well. My AC unit could only be turned down a few degrees and it was so loud, I could hardly sleep. The staff was very kind and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Muskegon

The hotel, grounds, pool, rooms, and view are beautiful!
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. The breakfast was delicious and the bar staff was so friendly. We needed a few more towels and coffee and they were very prompt with getting these for us. We walked around the area and was very enjoyable.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with a friendly staff. Beautiful view of Lake Michigan!
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The staff was very nice. Restaurant next door had great food and excellent food. The room was in desperate need of updating and remodeling. Water damage, horrible cheap shower that’s been patched, ceiling in bathroom coming down, dirty and smells. More noise than we’ve ever experienced. Did not sleep! Was one of the worst stays we’ve had. If there was going to be a Harley convention in town this should’ve been mentioned at booking time.
Stayed 1 night in Jul 2025

4/10 Poor

Michael A

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Good luck sleeping

Nice older building, but the furniture showed it's age. People in the room next door were EXTREMELY LOUD - unsupervised kids. I talked to the front desk about them TWICE (which I normally never do) and they were not much help. They finally quieted down after 11pm, but by then we really couldn't enjoy our stay. Left early in the morning to catch the ferry, so no problems in the am. The front desk staff were friendly, but not super helpful. The balcony view was fabulous, but not worth all the trouble with the "neighbors"
Stayed 1 night in Jul 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful and clean

Really beautiful room. The only complaint is that the balcony had dozens of orb spiders at dusk so he couldn't open the balcony doors overlooking the lake at night.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed.

Hotel is outdated. Rooms were tiny. We had to switch rooms after our first room had a broken bed. Our second room had a couple other broken things in it (desk chair, fridge shelves…etc) lots of spiders outside the window, overall looks nice on the outside, but the inside needs major re-vamping.
Stayed 3 nights in Jul 2025