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Best Western Dorchester Hotel

2.5 star property

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Photo gallery for Best Western Dorchester Hotel

3 restaurants, breakfast served
Exterior
Suite, 1 King Bed, Non Smoking (Living Room) | Room amenity
Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room
Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed) | Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
70 Church St, Nanaimo, BC, V9R5H4
  • Vancouver Island University
    ‪4 min drive‬
  • Departure Bay Ferry Terminal
    ‪5 min drive‬
  • Duke Point Ferry Terminal
    ‪18 min drive‬
  • Nanaimo, BC (YCD)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbor View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

View from room

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator, Harbor View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Dorchester Hotel

Nanaimo hotel close to Departure Bay Ferry Terminal
Along with 3 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 5 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Dorchester Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.
Embers Wine & Charcuterie - Onsite fine-dining restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 411 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good one night stay here. Staff at the front desk and restaurant were excellent. So helpful and friendly. We were upgraded to a one bedroom suite and it was super comfortable and spacious. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Washington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kerri

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean

Stains on the bedding Ants in the bath tub Fridge barely worked Wall paper peeling off the bedroom door
Stayed 1 night in Mar 2025

8/10 Good

Paulette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here many times. I was disappointed to see that they have taken all the alarm clocks out of the rooms.
Stayed 1 night in Mar 2025

6/10 Okay

Andrena, Delta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking difficult
Stayed 4 nights in Mar 2025

10/10 Excellent

Phillip

Stayed 1 night in Mar 2025

6/10 Okay

Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lindsey

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestwestern hotels are a great deal

Stayed 1 night in Feb 2025

6/10 Okay

Kelly

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Stevie

Stayed 1 night in Feb 2025

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Long stairway up to lobby. Staff carried our luggage up but it was very inconvenient to get to parking. We left to go out to dinner and there was no parking available. I phoned the hotel and they gave me directions to another parking lot which turned out to be several blocks away. We are elderly and this was without a doubt the worst parking situation I have encountered. It was pouring rain and very dark. When we checked in originally we had to pay another $15 because we were 2 hours early. Is this a common practice? Nice room but I will not stay here again
Stayed 1 night in Feb 2025

6/10 Okay

Hollie

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Lorne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, comfy bed… but, the downside is that the heating/cooling units have very loud fans. We turned ours off, but could still hear the room bellow’s fan. Would recommend the Dorchester for a stay in Nanaimo (very close to the Nanaimo Riviera), just beware of noise issues.
Stayed 1 night in Feb 2025

10/10 Excellent

Danilo

Stayed 3 nights in Feb 2025

6/10 Okay

Jessica

The staff was quite rude when asked. Called the front desk and sat in hold for 5 minutes. When asked for late checkout was told to ask in the morning and was told in the morning no. I requested it prior to arriving as well.
Stayed 1 night in Feb 2025

8/10 Good

Chavadon

Traveled with family
Friendly staff, good location, clean,good facilities, comfortable bed. 👍
Stayed 1 night in Feb 2025

8/10 Good

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ian, Nanaimo

Stayed 2 nights in Feb 2025

2/10 Terrible

AR

Stayed 2 nights in Feb 2025

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. All went great 😊
Stayed 1 night in Feb 2025

2/10 Terrible

Adam

Liked: Cleanliness
old hotel, newly renovated. Has some quirks as a result. Overall a nice stay
Stayed 1 night in Feb 2025

6/10 Okay

wing

Traveled with family
Liked: Staff & service
Older building that has thin walls. You can hear alot of noises around you. Heating system not very update. Had a portable heater plugged into the room that eventually tripped the fuse and caused the tv to lose power also. The bed and sheets where clean and comfortable. Overall cleanliness was good except for the floors. We found out after we spilled a bit of water on the floor and had to wipe it up. The tissue paper we used was dark gray after wiping. Location and view of the harbour was good. Too bad they tore up the road around the hotel for construction. Parking spots where a bit tight. Overall it was ok.
Stayed 2 nights in Feb 2025