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Best Western Dorchester Hotel

2.5 star property

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Photo gallery for Best Western Dorchester Hotel

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed) | Room amenity
Lobby
Exterior
Suite, 1 King Bed, Non Smoking (Living Room) | Room amenity
Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
70 Church St, Nanaimo, BC, V9R5H4
  • Vancouver Island University
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪5 min drive‬
  • Duke Point Ferry Terminal
    ‪15 min drive‬
  • Nanaimo, BC (YCD)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbor View

  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbor View

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Dorchester Hotel

Nanaimo hotel close to Departure Bay Ferry Terminal
Along with 3 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 5 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Dorchester Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.
Embers Wine & Charcuterie - Onsite fine-dining restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 399 out of 1004 reviews
Rating 8 - Good. 361 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bryant, Nanaimo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street light shone very bright into room.
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Stayed 1 night in Dec 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff members were understanding and accommodating to our needs had some issues but had them addressed quickly
Stayed 1 night in Dec 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Daryl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No staff was onsite to check me in
Stayed 1 night in Jan 2025

6/10 Okay

Jim

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hair on the shower wall, very loud heater that made it hard to sleep. Staff were excellent.
Stayed 1 night in Dec 2024

8/10 Good

Mike

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel Parking not the best but not the worst. Restaurants are the best in the city
Stayed 1 night in Dec 2024

8/10 Good

Kieith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Downtown Town interests, harbour views, short walks. Minutes to both ferries. Staff helpful and pleasant. No breakfast included but nice enough eateries. Would have liked glasses in suite as well as plastic. Parking could be more. Would love to stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

ricky

Traveled with family
Liked: Amenities
Enjoyed the motel
Stayed 4 nights in Dec 2024

10/10 Excellent

Aran

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was conveniently located and walkable distance to points of interest in Nanaimo with a beautiful view of the harbor. The staff was very helpful. The cleanliness was outstanding. The laundry facilities were much appreciated and rather rare in a hotel accommodation. Overall, we would not hesitate to return to this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Roman

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Dec 2024

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff Room is cozy.
Stayed 1 night in Dec 2024

6/10 Okay

Washington

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
AC unit was too noisy. Could barely sleep
Stayed 4 nights in Dec 2024

8/10 Good

Liz

Liked: Cleanliness, property conditions & facilities
For the most part good. I would return. But I came early and checked my bags. Room was not ready and that’s ok. I was told they would call me when the room was ready. Should have been at 4 I did not get a call. So I showed up at 5:15 and the room was ready. I asked why they didn’t call. They were puzzled then said I guess your room wasn’t ready. Then in the lounge we ordered boneless wings. There was a dead ant on the carrots. That turned us off enough to not eat there the entire time. Good walking distances for other places. I might add, it was nice for management to take care of our food bill. I suggest a microwave in the rooms. But overall good and I would return.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When we arrived room was cold. The heater did not work. They tried a second room on same floor. No heating. We were moved to the second floor. Room was good. No issues.
Stayed 1 night in Nov 2024

8/10 Good

Paulette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Lovely view Traffic a bit noisy.
Stayed 1 night in Nov 2024

6/10 Okay

Rodney

Traveled with partner
Disliked: Property conditions & facilities
At check in we were asked if we wanted an upgrade to an “executive suite.” The person at reception painted a great picture of it. Do not upgrade here! My wife and I found ourselves in a disjointed old room with a hallway and an old bathroom and cold sitting room with a pull out couch and separate bedroom at other end. Floors are uneven and it smelled musty. Not cozy at all maybe a good option for a small family . We have had good experiences here before so this was terribly disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jackson

Stayed 2 nights in Nov 2024

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. beds were comfortable
Stayed 1 night in Nov 2024