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Best Western Dorchester Hotel

2.5 star property

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3 restaurants, breakfast served
Suite, 1 King Bed, Non Smoking (Living Room) | Room amenity
Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room
Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed) | Room amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Laundry
$127
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
70 Church St, Nanaimo, BC, V9R5H4
  • Old City Quarter
    ‪6 min walk‬
  • Departure Bay Ferry Terminal
    ‪5 min drive‬
  • Duke Point Ferry Terminal
    ‪18 min drive‬
  • Nanaimo, BC (YCD)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbor View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbor View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Dorchester Hotel

Nanaimo hotel close to Departure Bay Ferry Terminal
Along with 3 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 5 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Dorchester Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.
Embers Wine & Charcuterie - Onsite fine-dining restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 431 out of 1008 reviews
Rating 8 - Good. 339 out of 1008 reviews
Rating 6 - Okay. 137 out of 1008 reviews
Rating 4 - Poor. 65 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff
Stayed 1 night in Jun 2025

10/10 Excellent

Bhavya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Pleasant staff! Great food!
Stayed 1 night in Jun 2025

10/10 Excellent

Lonny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and quick to help, whether at the front desk or via text. They checked in via text to see how my stay was going and was able to have towels and coffee supplies replenished through text which was super convenient while being busy at a conference. Rooms are nice, price was much more reasonable than some of the other hotels nearby, the 3rd floor patio is a lovely amenity as well. Super close to all the downtown attractions and ocean boardwalk. Stayed here multiple times and would stay again.
Stayed 3 nights in Jun 2025

4/10 Poor

Melissa, Grimsby

Traveled with family and small children
Disliked: Cleanliness, amenities
Terrible experience overall. We booked a family suite, but the floors were dirty upon arrival. I’ve included a picture of a towel I used to wipe up some water in the living room. Despite asking twice for someone to come clean, no one ever showed up. There was also mold in the bathroom. We received a parking ticket while parked in the hotel lot (which is shared with public parking); it seems to be common practice for the hotel to handle these tickets after they're issued. The design of the hotel was also inconvenient — stairs between the elevator and the room made it impossible to use a luggage cart. In addition, a large gap under the door allowed all the hallway noise to come through. The only positive was the hotel’s close proximity to our whale watching tour.
Stayed 2 nights in Jun 2025

8/10 Good

Bonnie

Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JoAnne

Traveled with family
Liked: Cleanliness, property conditions & facilities
We will stay here again! Great views from a great room .
Stayed 2 nights in May 2025

8/10 Good

Baijun, Maple Ridge

Business traveler
Liked: Cleanliness, property conditions & facilities
Perfect location right in downtown core area. Nice staff and free parking
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Excellent accommodations.
Stayed 1 night in Jun 2025

8/10 Good

Karen

Room was perfect for us. Comfortable beds and pillows, everything clean, nice view.
Stayed 1 night in May 2025

10/10 Excellent

Marcina

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good and comfortable there
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John Richard

Stayed 1 night in May 2025

6/10 Okay

Natan

Liked: Cleanliness
Air conditioner not working. Very uncomfortable sleep
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
located near the waterfront and walking distance for many interesting activities - close to ferries. Older building but beautifully updated.
Stayed 3 nights in May 2025

6/10 Okay

Kim

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Beautiful view from the suite but no door on the bedroom and the only bathroom in the bedroom
Stayed 1 night in May 2025

8/10 Good

Dan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice location , can walk to a lot of restaurants
Stayed 2 nights in May 2025

6/10 Okay

Katrina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tired hotel with definite odours. Rooms need updating. Very, very slow to flip rooms (despite low turn-over)
Stayed 1 night in May 2025

10/10 Excellent

Maja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, 3 great restaurants on the property. Overlooks the harbour. Walking distance to shops and restaurants downtown
Stayed 1 night in May 2025

6/10 Okay

Carli

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room itself is really nice and bright. With such a great view. You can watch sea planes take off and land. You can see mountains from your bed. I was just disappointed in the customer service at check in. It was mainly one person who was quite rude. But others were friendly and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Stayed 2 nights in May 2025

10/10 Excellent

Janis Marcia

Liked: Property conditions & facilities
The building is older but clean and the staff are friendly.
Stayed 1 night in May 2025