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Best Western Dorchester Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Dorchester Hotel

Premium Suite, 1 Queen Bed, Refrigerator, Harbor View (with Sofabed) | Room amenity
Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room
Exterior
3 restaurants, breakfast served
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry

Explore the area

Map
70 Church St, Nanaimo, BC, V9R5H4
  • Bastion
    2 min walk
  • Nanaimo Museum
    4 min walk
  • Casino Nanaimo
    6 min walk
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    3 min walk

Room options

View all photos for Family Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Family Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Room amenity

Family Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbor View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Refrigerator, Harbor View (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

Standard Room, 1 King Bed, Refrigerator, Harbor View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbor View

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Dorchester Hotel

Nanaimo hotel close to Departure Bay Ferry Terminal
Along with 3 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 5 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Dorchester Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.
Embers Wine & Charcuterie - Onsite fine-dining restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 382 out of 1011 reviews" "
Rating 8 - Good. 382 out of 1011 reviews" "
Rating 6 - Okay. 131 out of 1011 reviews" "
Rating 4 - Poor. 82 out of 1011 reviews" "
Rating 2 - Terrible. 34 out of 1011 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

CHI CHING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
We had a lot of ants in our room
Stayed 1 night in Aug 2024

10/10 Excellent

jae ho

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were nice and kind. Very helpful. I would recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless people taking over neighborhood Didn't feel safe walking around
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is perhaps the best hotel experience I have ever had with Best Western. Every single member of the staff was a pleasure to talk with, and they are always offering to see if there is anything else that they can do to make our stay more enjoyable. Two restaurants on site and walking distance to lots of little shops and smaller restaurants. Rooms are of a good size and have spectacular harbor views! Little shops across the street around the harbor as well for Gelato. I sincerely hope that I get the opportunity to visit this property again! Special shout out to Snigdha who is a spectacular person!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Heather

Traveled with family
Disliked: Staff & service, amenities
Room was fine. Plugs didn’t work. Restaurant average.
Stayed 2 nights in Aug 2024

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a partial view of the water. Room was well kept and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service
Neighbourhood while artsy seemed a little unsafe. Lots of biker types in the evening and homeless folks in the area. On the upside it’s close to the seawall and playground.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the neighbourhood and the staffs are really nice. The hotel is a perfect home away from home.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ho Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place with great service from staff. I will recommend the stay to other. Just make sure to bring your own slippers to the visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the art district, in a very nice neighborhood with cafes and shops. Walkable and enjoyable. Staff and facilities were perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very enjoyable, although I will say that the breakfast in the restaurant was below par.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Dorchester is a very nice Hotel. The staff were very good helpful and courteous to us. When we arrived there was a night market going on at the end of the street the hotel is on and the staff found us on street parking that was right across the street from the front doors. The room was super clean and the bed very comfy There are a few areas like in the bathroom that could use an update and the shower had almost no pressure at all We just wish we could have spent more time there as it was probably the nicest hotel of our trip
Stayed 1 night in Aug 2024

8/10 Good

Glen

Liked: Staff & service, amenities
No handy cap parking 🅿️
Stayed 3 nights in Aug 2024

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to spend the night in nanaimo!
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across the street from Nanaimo harbour. Our room had view of harbour also. Parking was limited 2 small parking lots then street parking. Or park in parade down the street. Only thing we would complain about would be parking situation. Burger restaurant in lobby was delicious!
Stayed 1 night in Aug 2024

6/10 Okay

Emma

It was cramped and weird. Not up to the standard of normal best westerns.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was wonderful and service was terrific. However, the onsite restaurant had a very, very limited menu and the food was constantly overcooked and flavourless.
Stayed 5 nights in Aug 2024

8/10 Good

Barbara, Whistler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and across the road from the walk around the harbour
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great waterfront location yet not in a busy area suoerb service by staff starting with an email prior to arrival and a text message after we were in our room.to check up on us. enjoyed our stay and will.definitely return
Stayed 3 nights in Aug 2024

6/10 Okay

Stephanie

You get what you pay for. The nightly price is affordable and relatively cheap. The hotel is older and probably needs some new paint and remodeling. The staff is really kind. They do try to accommodate when they can. Our first room was on the third floor and it was incredibly noisy b/c of the family above us with kids running around. They changed our room to the top floor the next day, which was nice of them. I don’t think they changed the sheets, it felt like there were bread crumbs in the sheets. We asked for room service and for the linens to be changed, but they never sent anyone. They were kind enough to give us a credit to make up for it. Also, the air conditioning broke down for two days. Although the staff was as helpful as they could be, I probably wouldn’t stay here again
Stayed 5 nights in Aug 2024

8/10 Good

Karine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tarun, New Westminster

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024