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Best Western Northgate Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Northgate Inn

Exterior
Reception
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Standard Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
6450 Metral Drive, Nanaimo, BC, V9T2L8
  • Woodgrove Shopping Centre
    8 min walk
  • Long Lake
    3 min drive
  • Frank Crane Arena
    6 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    19 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • 530 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Northgate Inn

Nanaimo hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available on request.
Best Western Northgate Inn offers 73 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This Nanaimo hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Northgate Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Best Western Northgate
Best Western Northgate Inn
Best Western Northgate Inn Nanaimo
Best Western Northgate Nanaimo
Northgate Best Western
Best Western Nanaimo
Best Western Northgate Hotel Nanaimo
Nanaimo Best Western
Best Western Northgate Nanaimo
Best Western Northgate Inn Hotel
Best Western Northgate Inn Nanaimo
Best Western Northgate Inn Hotel Nanaimo

Best Western Northgate Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 1005 reviews" "
Rating 8 - Good. 299 out of 1005 reviews" "
Rating 6 - Okay. 53 out of 1005 reviews" "
Rating 4 - Poor. 13 out of 1005 reviews" "
Rating 2 - Terrible. 11 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Remco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t remember her name but I saw her nametag and said manager, great sense of hospitality, she gave great advice to visit in the area and was honest about some spots that are overrated. I always appreciate a sincere recommendation!
Stayed 2 nights in Aug 2024

10/10 Excellent

Francis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and knowledgeable staff. Rooms were very good and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Shauna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and fresh feeling, staff were very friendly. Good amount of sleeping arrangements for a group of 5. The continental breakfast was spot on.
Stayed 1 night in Aug 2024

8/10 Good

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay for our family
Stayed 1 night in Aug 2024

6/10 Okay

Nisheeta

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived about two hours early and were informed that we could pay $35 to check in early. I understand if there are no rooms available but if there are rooms, why charge someone already paying a full rate to access a room that’s sitting idle? Our hotel in Victoria happily gave us access a few hours early with no charge, since the room was ready.
Stayed 1 night in Aug 2024

8/10 Good

Allison

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a little disappointing. Options were quite limited, especially for hot items. Staff at check in were very friendly and engaging with our toddler.
Stayed 1 night in Aug 2024

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable value close to shopping and big box shops
Stayed 1 night in Aug 2024

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, comfortable beds. Would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

richard

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was fantastic - separate room with spa bath. Hotel is tastefully decorated and relatively new. Check in staff member was brilliant, staff were a little aloof after that (although breakfast staff worked very hard). Breakfast was good although a little chaotic when busy. Location is ideal for shopping/eating options but quite inaugural. Very near motorway. Highly recommended for a stopover option.
Stayed 1 night in Aug 2024

8/10 Good

richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Really good hotel with good breakfasts. Hotel is ideally situated for eating, drinking options and access to motorway but the location is a little industrial. Check in staff were brilliant but the rest of the staff were a little aloof after that. Breakfast was good but a little chaotic if busy. If you are looking for a comfortable stopover when travelling then this is an excellent option.
Stayed 1 night in Aug 2024

8/10 Good

Minjie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, suitable for family with small kid.
Stayed 1 night in Aug 2024

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
I think the breakfast had limited choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Hsiao Ching

Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Liangyi

Stayed 1 night in Aug 2024

6/10 Okay

Roberta

Liked: Cleanliness, staff & service
This property is clean and the beds very comfortable. However, the lighting in the rooms is in dire need of updating ! Also, this is the only Best Western I have ever stayed in that does not have an all day coffee station for guests. I like a coffee in the afternoon and has no option but to leave the property or drink the packaged stuff and fake creamer in my room. And, I am a Best Western Platinum member and was denied a later checkout ( 30 minutes) as the front desk person told me the hotel was full. I checked with a different desk member upon checking out and she assured me it was not full for that day. Not the biggest problems in life, but for the cost I expect better.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Only 25 min to parksville. Includes free breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the cleanest and best maintained hotel we’ve ever stayed in. After many stays over the last 10 years, they never disappoint. Highly recommend it!
Stayed 5 nights in Jul 2024

8/10 Good

Lanjing

Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

bess

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk is super friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024