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Best Western Northgate Inn

2.5 star property

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Photo gallery for Best Western Northgate Inn

Lobby
Reception
Exterior
Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, free WiFi
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
$123
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
6450 Metral Drive, Nanaimo, BC, V9T2L8
  • Place, Woodgrove Shopping Centre
    ‪7 min walk‬
  • Place, Long Lake
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪10 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(42 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

8.8 out of 10
Excellent
(9 reviews)
  • 530 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Best Western Northgate Inn

Nanaimo hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available on request.
Best Western Northgate Inn offers 73 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This Nanaimo hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Northgate Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Best Western Northgate
Best Western Northgate Inn
Best Western Northgate Inn Nanaimo
Best Western Northgate Nanaimo
Northgate Best Western
Best Western Nanaimo
Best Western Northgate Hotel Nanaimo
Nanaimo Best Western
Best Western Northgate Nanaimo
Best Western Northgate Inn Hotel
Best Western Northgate Inn Nanaimo
Best Western Northgate Inn Hotel Nanaimo

Reviews

Best Western Northgate Inn Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recently Updated Hotel

Recently updated, rooms are new and clean, good parking, lots of restaurants around. Housekeeping on requests
Stayed 5 nights in Jul 2025

10/10 Excellent

Tannis

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness
Dark carpet is depressing Coffee machine far from plug
Stayed 1 night in Jul 2025

10/10 Excellent

Yimang

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smmfront desk staff was super friendly and made checking in quick and efficient, lovely staff
Stayed 1 night in Jul 2025

10/10 Excellent

Najma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, suite with the hot tub was super convenient.
Stayed 2 nights in Jun 2025

6/10 Okay

Julie

Traveled with family
Stayed in a room with a bedroom and the main room was cooled with the air conditioner but the bedroom stayed hot. Could hear tons of noise from the room next door and the hallway.
Stayed 1 night in Jul 2025

10/10 Excellent

Jagdeep

Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful. Very nice and clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

KLITON

Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ernest, Montreal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, just off highway and near convenient shopping. breakfast included was perfect to start the day. parking was gtreat.
Stayed 3 nights in Jun 2025

10/10 Excellent

In-chul

Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
good solid hotel
Stayed 1 night in Jul 2025

6/10 Okay

Andy

Stayed 2 nights in Jun 2025

8/10 Good

M. M. Masum Ul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
All as expected
Stayed 1 night in Jun 2025

10/10 Excellent

Zaheer, Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Best Western Northgate. The location is excellent, close to shopping, restaurants, and easy access to major routes. The hotel itself is modern, very clean, and well-maintained. The staff were friendly and welcoming, creating a comfortable and professional atmosphere. Breakfast was also a pleasant surprise, fresh, and a good variety to choose from. I’d definitely stay here again and recommend it to others!
Stayed 1 night in Jun 2025

8/10 Good

Genevieve

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
During the clerks taking my reservation, she mentioned that she can take and inform the maids to do daily room service while we stayed there. Unfortunately on the last full day we were there, there was no room service, beds not made and no fresh towels. When we got back to the room late in the afternoon, I noticed this and phoned the front desk. She brought clean towels for us and apologized that the room was not done. I don't know what happened but the front desk knew how long we were staying and did not ask on the last day if I wanted room service? It was only the one day, so I think the room should of been made up each day.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin, Petawawa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff very friendly. Close to amenities. Very clean and pleasant location.
Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
good location, clean, safe and very hospitalable
Stayed 1 night in Jun 2025

10/10 Excellent

Henderikus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room with great amenities
Stayed 1 night in Jun 2025