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The Spot

2.0 star property

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Photo gallery for The Spot

King Studio Suite | Premium bedding, desk, laptop workspace, blackout drapes
Family Kitchenette, 2 Queen bedrooms suite | Premium bedding, desk, laptop workspace, blackout drapes
50-inch Smart TV with cable channels, TV
King Studio Suite | Living area | 50-inch Smart TV with cable channels, TV
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
$101
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
950 Terminal Avenue N, Nanaimo, BC, V9S 4K4
  • Place, Departure Bay Ferry Terminal
    ‪18 min walk‬
  • Place, Old City Quarter
    ‪3 min drive‬
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪16 min drive‬

Room options

View all photos for 2 Queen Room

2 Queen Room | Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Room

8.6 out of 10
Excellent
(36 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite

Premium bedding, desk, laptop workspace, blackout drapes

King Studio Suite

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchenette

Studio Suite, 1 King Bed, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 213 sq ft
  • Sleeps 3
  • 1 King Bed

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Reception
Departure Bay Motel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 523 reviews
Departure Bay Motel

About this property

The Spot

Nanaimo motel close to Departure Bay Ferry Terminal
This motel features express check-in, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and multilingual staff assistance.
The Spot offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Spot features multilingual staff, a garden, and a picnic area. Wireless Internet access is complimentary. This business-friendly motel also offers express check-in and express check-out. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in April 2022.

The Spot has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 5032890

We should mention

This property does not have elevators

Property is also known as

Colonial Motel Nanaimo
Colonial Nanaimo
The Spot Motel
Colonial Motel
The Spot Nanaimo
The Spot Motel Nanaimo

The Spot Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 347 out of 687 reviews
Rating 8 - Good. 193 out of 687 reviews
Rating 6 - Okay. 80 out of 687 reviews
Rating 4 - Poor. 30 out of 687 reviews
Rating 2 - Terrible. 37 out of 687 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maeva

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the perfect spot if you are arriving from the ferry and need a place to stay for the night. I arrived there at 11 p.m. Check-in was easy, and communication was great and helpful. It is not quiet, so it is probably not the best for a long stay, but it is definitely very convenient, and everything was efficient. Also, it is pet-friendly, and that was the positive part for us. We will return if we arrive late at night or leave with the early morning ferry.
Stayed 1 night in Sep 2025

2/10 Terrible

Marvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy no sound proofing
Stayed 1 night in Sep 2025

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was super nice and new, comfortable bed, super clean and in general a good price
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannette

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pet-friendly, enclosed yard with small outdoor table made our stay comfortable-thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

nichole

Stayed 2 nights in Sep 2025

2/10 Terrible

Somer

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst trip and staff I have ever experienced. They rely on cancellations to make money. Don’t stay here!
Stayed 1 night in Sep 2025

6/10 Okay

Angie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was very nice. Bathroom was very nice. Quality towels and bed was comfortable. Our only issue was that we didn’t get the email to check in. They texted us instead and since my phone was turned off to avoid international calls that was an obstacle. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, property conditions & facilities
Small but has everything you need. Noisy since it's on a main arterial, traffic and sirens into the night. Unit was clean and tidy. Tiny back yard for ground floor units, can sit outdoors. No front desk, after checking time you get a room number and code to key into your unit. Felt safe, looked like video cameras monitor building. Fine for overnight stay passing through Nanaimo. Note: there was a problem with Expedia, my prepaid stay didn’t get credited, but when informed of the double charge, The Spot immediately refunded my second card charge.
Stayed 1 night in Sep 2025

2/10 Terrible

Robin

Traveled with group
Disliked: Property conditions & facilities
Smelled like mold. Checked out at 930pm
Stayed 1 night in Sep 2025

8/10 Good

Allison

Traveled with partner, Traveled with pets
Liked: Amenities
I loved the back femced area for my dog. The shower was excellent. What i found less enchanting was the loud air conditioner and traffic noise. Also loved the great communication. I would stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Gerold

Traveled with partner
Disliked: Staff & service, amenities
The check in was remote and we never saw a person working there except the housekeepers. Property has code locks and you need to enter two different codes to get into the units, plus another code to get to the ice machine which wasn’t working. People were really struggling to get in, and lots of beeping sounds when people are coming and going. It’s a cinder block building and rooms were fairly small. Overall condition of property seems to be deteriorating, including a major tripping hazard on stairway. Property inside is fairly clean but it’s on a very busy and loud road. The price was reasonable but given other issues we wouldn’t stay here again.
Stayed 4 nights in Sep 2025

8/10 Good

Sharon

Liked: Amenities, property conditions & facilities
The room was as described. It was very clean.
Stayed 1 night in Sep 2025

8/10 Good

Jillian

Stayed 1 night in Sep 2025

4/10 Poor

Chencheng

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The upstairs unit was kept making the noise till midnight and when I contacted the customer service , they told me to knock on their door myself… unbelievable!
Stayed 1 night in Sep 2025

8/10 Good

Willem

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very convenient due to online book in and check out and electronic locks. Waited 2 days for wifi access. Air conditioner noisy. No provision to unpack suitcases for staying longer than 2 nights
Stayed 8 nights in Aug 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for ourvovernight stay. Communication was wuick if anything was needed. Clean and easy check in check out
Stayed 1 night in Sep 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service
We would rate the bed and shower very highly. We had to contact the hotel for the WiFi info as it was incorrect in the manual; however, they were very quick to reply. The grounds left much to be desired. The patio glass was dirty, and the outside area unkempt and not as other guests had commented. Overall a good experience, but not great.
Stayed 1 night in Sep 2025

10/10 Excellent

darshan

Liked: Cleanliness, staff & service, property conditions & facilities
room was clean and many shops nearby.
Stayed 2 nights in May 2025

8/10 Good

Cheryl Orban

Traveled with family
Liked: Property conditions & facilities
Updated rooms, easy access. But limited parking.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Spot. The check in, entry instructions and check out were perfect. The room was really nice and clean. The location was perfect for catching an early Ferry. I will stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Key pad had no numbers. Could not find the Yale lock or white button mentioned in the check in instructions
Stayed 1 night in Aug 2025

8/10 Good

Eva

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property. Noisy area along busy road. Very small and tight parking, no sufficient space for a large truck which should be communicated in properly descriptions.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 bedrooms.
Stayed 3 nights in Aug 2025