The Spot

2.0 star property

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Photo gallery for The Spot

King Studio Suite | 1 bedroom, premium bedding, desk, laptop workspace
King Studio Suite | Living area | 50-inch Smart TV with cable channels, TV
Interior entrance
Family Kitchenette, 2 Queen bedrooms suite | 1 bedroom, premium bedding, desk, laptop workspace
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
950 Terminal Avenue N, Nanaimo, BC, V9S 4K4
  • Departure Bay Ferry Terminal
    ‪18 min walk‬
  • Vancouver Island University
    ‪4 min drive‬
  • Duke Point Ferry Terminal
    ‪20 min drive‬
  • Nanaimo, BC (YCD)
    ‪19 min drive‬

Room options

2 Queen Room

9.0 out of 10
Wonderful
(21 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Kitchenette

  • 213 sq ft
  • Sleeps 3
  • 1 King Bed

King Studio Suite

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Spot

Nanaimo motel close to Departure Bay Ferry Terminal
This motel features express check-in, express check-out, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and multilingual staff assistance.
The Spot offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Spot features multilingual staff, a garden, and a picnic area. Wireless Internet access is complimentary. This business-friendly motel also offers express check-in and express check-out. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in April 2022.

The Spot has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 5032890

We should mention

This property does not have elevators

Property is also known as

Colonial Motel Nanaimo
Colonial Nanaimo
The Spot Motel
Colonial Motel
The Spot Nanaimo
The Spot Motel Nanaimo

The Spot Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 296 out of 584 reviews
Rating 8 - Good. 164 out of 584 reviews
Rating 6 - Okay. 68 out of 584 reviews
Rating 4 - Poor. 27 out of 584 reviews
Rating 2 - Terrible. 29 out of 584 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jayme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little place!
Stayed 1 night in Apr 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend

We loved this boutique hotel. It was conveniently located close to the ferry and not too far from downtown. The room had a fridge, microwave, sink and a 2 burner stove. Not sure why some people were complaining about the check-in process? I thought it was very easy, you get an email that tells you when it's time to check-in and you get the door code. Easy, peasy!
Stayed 1 night in Apr 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all right
Stayed 1 night in Mar 2025

4/10 Poor

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No service.

We had a difficult time checking in. We were not the only one, as two other guests also were struggling with the online check in. Fortunately, the housekeeper, Ruth, was very helpful in getting us all checked in. Without her, I wouldn't have been able to get in, as no one answered the alternative phone number. The toilet backed up and again we had to find the housekeeping staff to get it fixed. We had a very noisy neighbor and there was nobody to complain to. This hotel should break down and have a check in desk, as saving that cost is folly. I do not recommend this hotel, as pretty as the interior decorations were because there is no service.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Digital check in works well and hotel convenient for locations I needed to visit.
Stayed 3 nights in Mar 2025

8/10 Good

Jaspreet

Liked: Staff & service, property conditions & facilities
Floor was a bit sticky otherwise great experience
Stayed 1 night in Mar 2025

10/10 Excellent

graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv issues ie connxtns. Shower slippery. Check in took a bit long. Great that our room was cleaned when we went out later in the day
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Clean and comfortable.
Stayed 2 nights in Mar 2025

6/10 Okay

stephany

Stayed 1 night in Mar 2025

8/10 Good

Jasper Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Meghan

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, nice setup, lovely staff. Thank you for an excellent stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Megan

Stayed 1 night in Mar 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Awesome place. Clean and neat 👌 would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kira

Stayed 1 night in Mar 2025

2/10 Terrible

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was very disappointed to say the least with my recent stay at The Spot Motel. There was the noise of footsteps coming from the room above me and it was constant from the time I got there around 7pm until about at least 2am in the morning. I needed to wake up at 3am for an early flight at the airport so as you can imagine, I did not have a very good sleep at all at night. This is now the third time that I have had the same experience staying at The Spot. I called the hot line number who said they would talk to the guests above but they did nothing to remedy the situation. It seems clear there was someone living up above on some sort of permanent basis. I had always like The Spot because of its location and that it was nicely appointed with recent renovations. But sadly, I will not be staying at The Spot again and will be sure to also advise friends to avoid this motel. Personally, I believe I should be getting a refund for my recent visit because it was such a very unsatisfactory stay.

8/10 Good

Jennifee

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was immaculate and the staff were so very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Christie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spot was a great location for an overnight stay next to the ferry. Good location for some dining options. We stayed here during a snow storm and the only thing that sucked was their parking lot did not get plowed once while we stayed. Luckily it wasn't busy so it did not matter where we parked but it made getting in and out of the parking lot quite difficult.
Stayed 1 night in Feb 2025

10/10 Excellent

daniel, royston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

daniel, royston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel three separate times, and each visit has been consistently great. The rooms are very clean, and the staff is incredibly helpful, responding quickly to any questions or issues. I really appreciate that you can communicate with staff via phone call or text, so there's no need to track someone down in person. The self check in and check out process is super convenient, making arrivals and departures hassle-free. The only minor downside is that some of the box springs are quite squeaky, so an update in that area would be nice. There is some road noise depending on where your room is but that's to be expected given the location. I will definitely be back!

10/10 Excellent

emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Meridee

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated lovely rooms
Stayed 1 night in Jan 2025