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Courtyard By Marriott Nanaimo

3.0 star property

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Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds | Pillowtop beds, desk, laptop workspace, blackout drapes
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Hot Tub
  • Pool
  • 24/7 front desk

Explore the area

Map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Casino Nanaimo
    ‪1 min walk‬
  • Nanaimo Museum
    ‪2 min walk‬
  • Bastion
    ‪3 min walk‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard By Marriott Nanaimo

3-star Nanaimo hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available once per stay.
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard By Marriott Nanaimo features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a vending machine, laundry facilities, and express check-in. Onsite parking is available (surcharge).

Courtyard By Marriott Nanaimo is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 9 per day)
  • Covered self parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 6 2025 to February 15 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 775 reviews
Rating 8 - Good. 139 out of 775 reviews
Rating 6 - Okay. 37 out of 775 reviews
Rating 4 - Poor. 12 out of 775 reviews
Rating 2 - Terrible. 27 out of 775 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Sep 2024

8/10 Good

Mostafa

Stayed 1 night in Nov 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stormy night
Stayed here during a wild storm . Hotel had no electricity but we made due
Stayed 1 night in Nov 2024

4/10 Poor

liz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the room and the location, and that I could control my heat in the room. However. The laundry detergent was extremely harsh. I had to call the front desk in the middle of the night for an antihistamine and could stay in the bed any longer and ended out my sleepless night on the chair.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent customer service, well maintained and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ns
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Sok Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jobanjit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We forgot our shoes in the room . 2 pairs. One men’s Gucci and women’s converse. We called the hotel but they did not help me. Housekeeping guy took my number and told me he would call me back once they check the lost and found but I never received any calls from them. It’s already been more than a month now. I called them more than 10 times but no response
Stayed 1 night in Sep 2024

10/10 Excellent

Melody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and facilities. Only note is the shampoo/conditioner set up in the showers have the names of the amenities written in lime green which is almost impossible to read.
Stayed 1 night in Nov 2024

8/10 Good

Hailey

Traveled with partner
my partner and i love this location and come here every year for our anniversary!
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness, room comfort
Long waits to get to room
The hotel is new which means it's clean and nice. However, it only had one operating elevator and NO PUBLIC STAIRS. As a result, despite having our room on the 2nd floor, we had to wait a long time to get to and from our room. It's ludicrous that there are no public stairs!
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, nice rooms
Very nice new hotel with a pool, good value for money! Comfortable rooms and food on site
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Nov 2024

10/10 Excellent

Ye Hyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were clean and nice! I would visit them again!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the departure bay ferry terminal
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Stayed 1 night in Oct 2024

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !!!
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Really nice hotel, convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with great location. Walkable to many amenities, including casino, shopping, restaurants and waterfront. Super friendly staff and very bright and clean. My new go-to hotel in Nanaimo.
Stayed 1 night in Oct 2024