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Courtyard By Marriott Nanaimo

3.0 star property

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Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot Tub

Explore the area

Map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Vancouver Island University
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(26 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard By Marriott Nanaimo

3-star Nanaimo hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available once per stay.
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard By Marriott Nanaimo features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a vending machine, laundry facilities, and express check-in. Onsite parking is available (surcharge).

Courtyard By Marriott Nanaimo is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 9 per day)
  • Covered self parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 893 reviews
Rating 8 - Good. 166 out of 893 reviews
Rating 6 - Okay. 48 out of 893 reviews
Rating 4 - Poor. 15 out of 893 reviews
Rating 2 - Terrible. 35 out of 893 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jaymie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 1 night in Apr 2025

8/10 Good

Neel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We specifically booked this hotel for the pool/hot tub. We booked it on the day we stayed there, several hours before we got there. It was dissapointing to see that the heater was broken. I think something should have been done, like gift card or something, for that. They should tell you this when you book.
Stayed 1 night in Mar 2025

2/10 Terrible

alex

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I don’t care that there are maintenance issues but when you’re counting on the pool and hot tub working, It better work. Or give me a heads up and ill boon elsewhere but at least not hate this place Ive stayed here 4 times I thonk jow for work Ill be looking elsewhere now Also the front staff woman has super bad B.O.
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to say in Nanaimo. Check in can be painfully slow bu safe is friendly and courteous.
Stayed 1 night in Mar 2025

8/10 Good

Haleah

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Privacy and Security breach

It was clear that there was something or someone of a security concern nearby that was unsettling from the get go. I called and confirmed an early check in for between 1 to 2 however was not able to get jnto my room until 4:30. Most importantly and concerning is after being in the lounge area for 2-3 hours (after checking in and being in my room) i went to my room for the night and my door was open with the deadbolt switched over, which absolutely suggests someone was in there while i was in the lobby area. Coincidently the person i was travelling with advised they were not necassarily a supporter of the politician that we learned the following day was also staying there while conversing with another supposed guest of the Hotel. The "security" team for this person were so obvious depsite their best efforts and i have no doubt were in my room while i was not.When i approached the staff it was clear that they were not being honest about what had occurred and only offered to move me into another room. They missed the point entirely, if you'll allow someone to go into my initially reserved room why would another one be any different? I asked if they had cameras in the hallways so we could all determine whether my concerns were warranted and was told they do not, which is VERY hard to believe being a very new, modern, downtown hotel. I would never stay here again based on that alone.
Stayed 1 night in Mar 2025

8/10 Good

Joelle

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Parking

Parking is in the parkade next to the hotel and charged @ $9.00 + GST per night. Make sure your license plate number is clearly written on the piece of paper when checking in. A typo was made when hotel staff entered my licence plate in the system and the next morning I found a ticket for a parking violation. The hotel did take care of the ticket, but it is a delay you don't need first thing in the morning when you are in a hurry to start your day.
Stayed 1 night in Mar 2025

8/10 Good

Jzero, Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very disappointed to hear that the hot tub wasn’t working when we arrived. There was no indication that it wasn’t going to be working when we booked and it’s the number one reason for our stay. Other then that it was a great room and we ultimately enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Blessing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Mar 2025

10/10 Excellent

Marletta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Newest hotel in Nanaimo. Fully meets expectations. So much walkable places to eat and visit nearby. Would stay here again
Stayed 1 night in Mar 2025

2/10 Terrible

Doug

Stayed 1 night in Mar 2025

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Zach

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hot tub not working, customer service zero, window view was a concrete wall, and unfortunately that was the highlight of our stay!!!! It was my gf’s bday and I was trying to take her to a nice place, this will be the last time we book again with the Marriott. The lady at the front desk bedside manner was most underwhelming at best but I have to assume that is par for the course at the Marriott Courtyard. Thumbs down :(
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to lots of nice resturants
Stayed 3 nights in Mar 2025

4/10 Poor

Tishee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hello there wasn’t anything online that hot tub wasn’t working the hotel said they would give me 25 percent discount through you
Stayed 1 night in Feb 2025

10/10 Excellent

Struan

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time I go through Nanaimo. Great location and clean and quiet rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Kaelin

Stayed 1 night in Mar 2025

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet spot downtown nanaimo. Check in was quick and easy! Parking is across the street in a parkade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark, Squamish

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and exceptionally quiet!!
Stayed 1 night in Mar 2025