Nanaimo motel close to Departure Bay Ferry Terminal
Along with laundry facilities, this motel has a picnic area and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Departure Bay Motel features a vending machine, a picnic area, and laundry facilities. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.
Departure Bay Motel has designated areas for smoking.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Vending machine
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Hardwood flooring in room
No elevator
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LED TV with premium cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Heating
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CAD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of CAD 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CAD 20.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo
Departure Bay Motel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 101 out of 295 reviews" "
10 - Excellent
101
Rating 8 - Good. 103 out of 295 reviews" "
8 - Good
103
Rating 6 - Okay. 42 out of 295 reviews" "
6 - Okay
42
Rating 4 - Poor. 21 out of 295 reviews" "
4 - Poor
21
Rating 2 - Terrible. 28 out of 295 reviews" "
2 - Terrible
28
7.8/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Brandon
Aug 29, 2024
Liked: Cleanliness, staff & service
Was a good stay for the price amd would stay again.
Wifi password was not provided by the staff and no phone inside the room. I went to the reception and the ofc was closed. No one was answering the call.
ELIZABETH
Stayed 1 night in Aug 2024
6/10 Okay
Malcolm
Aug 16, 2024
Liked: Staff & service
The tub drain was plugged so showering, you're standing in water
We got the last room of the motel. We were surprised at how small the room was. They had a lot of unnecessary pieces of furniture in it. But, we all had a great sleep on those queen beds.
Staff were very friendly and accommodating - would stay again.
A bit loud with the highway traffic on the lobby side of the hotel however, so would suggest requesting a room at the back of the building instead.
Cheap and cheerful place to stay near the ferry terminal and handy to much of Nanaimo. It's between a couple of busy roads so you will hear some traffic noise.
The rooms are clean with comfortable beds. We were missing towels on arrival, quickly rectified with a call to the front desk. The window mounted AC unit was great to cool down after a very hot day.
We had paid extra for a kitchenette as we had food with us but were disappointed to find the freezer unusable as they were completely sealed with ice/frost. The "all in one" kitchen units are ancient and begging for an update.