Departure Bay Motel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Departure Bay Motel

Room, 2 Queen Beds | Laptop workspace, free WiFi, bed sheets
Exterior
Room, 2 Queen Beds | Laptop workspace, free WiFi, bed sheets
Room, 1 Queen Bed, Kitchenette | Laptop workspace, free WiFi, bed sheets
Room, 1 Queen Bed | Laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    15 min walk
  • Departure Bay Ferry Terminal
    19 min walk
  • Departure Bay Beach
    3 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    8 min drive

Room options

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Departure Bay Motel

Nanaimo motel close to Departure Bay Ferry Terminal
Along with laundry facilities, this motel has a picnic area and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Departure Bay Motel features a vending machine, a picnic area, and laundry facilities. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Departure Bay Motel has designated areas for smoking.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 295 reviews" "
Rating 8 - Good. 103 out of 295 reviews" "
Rating 6 - Okay. 42 out of 295 reviews" "
Rating 4 - Poor. 21 out of 295 reviews" "
Rating 2 - Terrible. 28 out of 295 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Was a good stay for the price amd would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful...front desk very friendly, room was clea
Stayed 2 nights in Aug 2024

8/10 Good

Kirsten

Playground next door and access to public transit right outside. Renovated floors and bathrooms made it feel very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok the Thank you
Stayed 1 night in Jun 2024

8/10 Good

Teresa, Alert Bay BC

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The woman working was very nice and helpful. For a motel and the price it was okay I guess
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate.
Stayed 1 night in Aug 2024

2/10 Terrible

Tanya, Kamloops

Stayed 1 night in Aug 2024

4/10 Poor

Li-Ming

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge the amount is not the one I got from Orbitz.
Stayed 1 night in Jul 2024

10/10 Excellent

Dave Inder, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
You get what you pay for
We just needed 4 walls and a bed before the ferry. Inexpensive and clean enough. Don't stay here longer than 1 night, 2 maximum. Excellent staff.
Stayed 1 night in Aug 2024

4/10 Poor

ELIZABETH

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wifi password was not provided by the staff and no phone inside the room. I went to the reception and the ofc was closed. No one was answering the call.
Stayed 1 night in Aug 2024

6/10 Okay

Malcolm

Liked: Staff & service
The tub drain was plugged so showering, you're standing in water
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bonney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep.
We got the last room of the motel. We were surprised at how small the room was. They had a lot of unnecessary pieces of furniture in it. But, we all had a great sleep on those queen beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated staff was very friendly
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
All was good
Stayed 1 night in Aug 2024

8/10 Good

Angie

Traveled with group, Traveled with pets
Liked: Staff & service, amenities
Staff were very friendly and accommodating - would stay again. A bit loud with the highway traffic on the lobby side of the hotel however, so would suggest requesting a room at the back of the building instead.
Stayed 1 night in Aug 2024

8/10 Good

Kylene

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean, quiet, convenient location and good water pressure.
Stayed 1 night in Aug 2024

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, staff & service
The bathroom was small & no counter space. It was outdated & crappy furniture.
Stayed 2 nights in Aug 2024

4/10 Poor

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Aug 2024

6/10 Okay

YAN

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very noisy, chair dirty
Stayed 1 night in Aug 2024

8/10 Good

Julius

Stayed 1 night in Jun 2024

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service
Cheap and cheerful place to stay near the ferry terminal and handy to much of Nanaimo. It's between a couple of busy roads so you will hear some traffic noise. The rooms are clean with comfortable beds. We were missing towels on arrival, quickly rectified with a call to the front desk. The window mounted AC unit was great to cool down after a very hot day. We had paid extra for a kitchenette as we had food with us but were disappointed to find the freezer unusable as they were completely sealed with ice/frost. The "all in one" kitchen units are ancient and begging for an update.
Stayed 1 night in Aug 2024