Nanaimo motel close to Departure Bay Ferry Terminal
Along with laundry facilities, this motel has a picnic area and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Departure Bay Motel features a vending machine, a picnic area, and laundry facilities. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.
Departure Bay Motel has designated areas for smoking.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Vending machine
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevator
Tile flooring in room
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LED TV with premium cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
More
Air conditioning
Heating
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of CAD 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CAD 21.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994
We should mention
This property does not have elevators
Property is also known as
Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo
Departure Bay Motel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 152 out of 397 reviews
10 - Excellent
152
Rating 8 - Good. 133 out of 397 reviews
8 - Good
133
Rating 6 - Okay. 55 out of 397 reviews
6 - Okay
55
Rating 4 - Poor. 25 out of 397 reviews
4 - Poor
25
Rating 2 - Terrible. 32 out of 397 reviews
2 - Terrible
32
8.0/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Excellent
Angela
Apr 14, 2025
Check in was great. Reception was awesome and incredibly helpful♥️👍
The dogs settled in on their pillows in 5 minutes!! They apparently felt at home too!!!
Thanks so much from all of us!
We enjoyed our one week stay at the departure bay motel. It was quiet and comfortable for the most part, just wish we got a quick room refresh mid-week. The staff was helpful and responsive for all needs. Would stay again!
Vincent
Stayed 6 nights in Mar 2025
10/10 Excellent
Jade
Mar 22, 2025
Liked: Cleanliness, staff & service
Jade
Stayed 1 night in Mar 2025
8/10 Good
Brian, Kamloops
Mar 21, 2025
Liked: Cleanliness, staff & service
Staff was very nice and accommodating.
We were shorted on the towels in the bathroom had to go and ask for more towels
Friendly staff, wonderful cozy room, amazingly convenient for the departure bay ferry and the highway noise wasn’t bad at all. The walls are a bit thin so if you have a noisy neighbour it might be tough but I will be coming here again!
The Feedback Rooms provided a pleasant stay. The accommodations were decent, and I was particularly impressed by the friendly and cooperative staff. I would absolutely choose to stay there again.
Suresh Babu
Stayed 1 night in Mar 2025
8/10 Good
Grant
Traveled with family and small children, Traveled with pets
We only stayed here to sleep before an early morning ferry. Totally adequate for that purpose. Room had everything we needed. Lots of parking. Noisy due to location, ear plugs would be a good idea. Very friendly front office staff.